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Product & services pricing
4.69/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-06-06

If you know you know

"I new exactly what i was looking for and this a simple in and out"


Rep reply posted 2024-06-07
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you for the amazing 5/5 star review! We are thrilled to hear that you had such a quick and efficient experience with us. Thank you for choosing Contactsexpress.ca!”


Verified
5/5

2024-06-06

great

"great cost and exclusive offer! "


Rep reply posted 2024-06-07
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for your 5-star review and for taking advantage of our exclusive offer. We truly appreciate your support!”


Verified
5/5

2024-06-06

Easy

"I use to use clearly for contact lenses on-line however I am switching now to Contacts express. This is my first order and it couldn't of been more user friendly. Now just wait and get the product in and test it for the ultimate review. "


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We're thrilled to hear that you had such a positive experience with your first order at Contacts Express! Thank you for choosing us as your new go-to for contact lenses. We can't wait for you to receive your products and we appreciate your feedback.”


Verified
4/5

2024-06-06

better deals for reorders for existing customers

"you would get more re-orders from previous clients if you reduced the price more by 25-30%"


Verified
5/5

2024-06-06

Super helpful and fast

"Had issues with delivery and the team called to check up that it had been fixed and made sure I was satisfied. Very happy. Thank you "


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your glowing review! We're thrilled to hear that our team was able to assist you quickly and effectively. Customer satisfaction is our top priority, and we're glad we could make sure everything was sorted out to your satisfaction. Thank you for choosing Contactsexpress.ca!”


Verified
3/5

2024-06-06

Pricey....

"Good service but more expensive than most...."


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your feedback and for acknowledging our service quality. We will review our discount offerings to see how we can provide better value for our customers. We will also be in touch with you directly to discuss this further and assist you personally.”


Verified
5/5

2024-06-06

I like all services

"Rapidly shipping, good service "


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you are happy with the shipping and service you received from us. We truly appreciate your support and look forward to serving you again in the future.”


Verified
4/5

2024-06-06

Cost is the same

"I bought these several months ago for roughly the same price, the coupon just brought it down to what I paid before. "


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for your feedback. Our goal is to provide value and savings to our customers, and we regret that the discount did not meet your expectations this time. Pricing can fluctuate due to various factors, but we strive to maintain competitive and fair prices. If you have any further questions or need assistance with future purchases, please feel free to contact us. We appreciate your business and are here to help.”


Verified
5/5

2024-06-05

Five clicks, and done.

"Picked my lens; entered my Rx, clicked pay now, entered a number, and Place Order. Couldn't be more seamless."


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We're thrilled to hear that your shopping experience was quick and seamless! Thank you for choosing Contactsexpress.ca - we appreciate your support!”


Verified
5/5

2024-06-05

Simple

"Easy to order just what I needed"


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are thrilled to hear that you found our ordering process simple and easy! Thank you for choosing Contactsexpress.ca for your needs.”


Verified
5/5

2024-06-05

love the Dailies Aguacomfort plus

"good prices and easy to order. A great deal."


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for the amazing 5-star review! We're thrilled to hear that you love the Dailies AquaComfort Plus. We appreciate your kind words about our prices and ordering process. We're happy to provide you with a great deal and look forward to serving you again in the future.”


Verified
5/5

2024-06-05

Easy steps

"I would love the delivery will be as fast as the order and processing was :)"


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for the 5-star review! We're thrilled to hear that you found the ordering and processing steps easy. We always strive to provide fast delivery and appreciate your feedback.”


Verified
5/5

2024-06-05

eye spy a great deal

"i have been ordering contacts here for a couple of years. Easy, fast WAY less expensive than through the eye doctor retail."


Rep reply posted 2024-06-06
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you have been enjoying our easy and cost-effective contact ordering process. We appreciate your continued support.”


Verified
5/5

2024-06-05

Great price, fast shipping!

"I've ordered contacts for my family a few times from ContactsExpress.ca. Prices are competitive, ordering is convenient and shipping is fast. Will keep coming back."


Rep reply posted 2024-06-05
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are thrilled to hear that you had a fantastic experience shopping with us! Thank you so much for your kind words and for choosing ContactsExpress.ca for your family's contact lens needs. We appreciate your ongoing support and look forward to serving you again in the future.”


Verified
5/5

2024-06-05

Thank you

" They took care of a problem I previously had and I am very satisfied. Thank you"


Rep reply posted 2024-06-05
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We are thrilled to hear that we were able to resolve your issue and leave you satisfied! Thank you for your positive feedback and for choosing Contactsexpress.ca.”