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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-07-05

EYE OPENING EXPERIENCE

"Contacts are SOOOO expensive - ESPECIALLY in Optometrist offices - and Contacts Express makes it so incredibly easy to find and order exactly what you need. And they truly DO have the BEST prices - trust me, I have done my research!!! I love to save money (who doesn't?!?), and it's also really nice that I don't have to go in to get them - I can just sit at my desk and order away!"


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for the amazing review! We are thrilled to hear about your positive experience with Contacts Express. We're delighted that you find our prices competitive and our ordering process convenient. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-07-05

Great service competitive pricing and Canadian!

"Great service. Great quality. Fast shipping. "


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you had a great experience with our service, pricing, and shipping. We truly appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-07-05

Easy Peasy

"Simple, easy, and half the price of optometrist office."


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you found our service simple and affordable. We appreciate your feedback and look forward to serving you again in the future.”


Verified
2/5

2024-07-05

Discount codees frustrating!!

"Why do you give bigger discounts to new customers and not loyal re users"


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“I'm sorry to hear about your frustration with the discount codes. We value all of our customers, both new and loyal ones, and strive to provide fair and equal discounts for everyone. We appreciate your feedback and will take this into consideration for future promotions. One of our agents will contact you for further assistance. ”


Verified
5/5

2024-07-05

Always great

"Easy to order, cheap, and fast delivery "


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a great experience with our service. Your feedback means the world to us, and we look forward to serving you again in the future.”


Verified
5/5

2024-07-05

Dependable

"Never had any issues with my orders."


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that you have had a great experience with us and that we have been able to provide you with dependable service. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations with each and every order.”


Verified
1/5

2024-07-04

The prices are not fair and correct.

"Hi,
Actually I was mislead by someone who told me last time that my order would be repeated and I'll pay same or better price than last time. Unfortunately It did not happen.
The price of the lenses by %20% which is almost undermined the promotion..
Overall your pricing is not fair at all.


"


Rep reply posted 2024-07-04
A rep from Contactsexpress.ca, KitsCS, has responded:

“I'm sorry to hear about your disappointment with the pricing of your order. We strive to provide fair and competitive prices for all our products. ! One of our agents will contact you shortly for further assistance.. We are here to help and address any issues you may have. Thank you for sharing your feedback with us.”


Verified
5/5

2024-07-04

Fast shipping

"Great affordable pricing fast shipping "


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you for your amazing feedback! We are thrilled to hear that you had a great experience with our fast shipping and affordable pricing. We appreciate your support and look forward to serving you again soon!”


Verified
5/5

2024-07-04

Fast reliable

"Used to use competition but they never have stock. This is great!"


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that you found us fast and reliable. We appreciate your support and look forward to serving you again soon!”


Verified
4/5

2024-07-04

Fast good price

"Easy to navigate and great offers"


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you enjoyed our great offers. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-07-04

Easy peasy!

"Easy to use and you remembered my previous order so I didn't have to re-enter all my information again."


Rep reply posted 2024-07-05
A rep from Contactsexpress.ca, KitsCS, has responded:

“We're thrilled to hear that you had such a seamless experience with Contactsexpress.ca! Thank you for taking the time to share your positive feedback. We're glad our system made it easy for you to place your order without any hassle. We appreciate your support and look forward to serving you again in the future!”


Verified
4/5

2024-07-03

nice website

"it is a nice website, and looks easy to order.

I don't agree with the extra charges for shipping and processing order when it is a return simple one lens order and I get charged $15.00 extra.
"


Rep reply posted 2024-07-04
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you find our website easy to use. We appreciate your input on the shipping and processing fees and will definitely take that into consideration as we work to improve our services. Your support means the world to us!”


Verified
5/5

2024-07-03

Quick, easy and a great rebate!

"Very easy to order online and was offered a 30% rebate. "


Rep reply posted 2024-07-04
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you so much for the awesome review! We're thrilled to hear that you had a quick and easy experience ordering from us, and we're so glad you were able to take advantage of the 30% rebate. Enjoy your purchase!”


Verified
4/5

2024-07-03

so far so good

"I will see how long it takes for them to come in but the ordering process was easy so far."


Rep reply posted 2024-07-04
A rep from Contactsexpress.ca, KitsCS, has responded:

“Thank you for the great feedback! We're thrilled to hear that you found the ordering process easy. We can't wait for you to receive your items. Stay tuned for more updates from Contactsexpress.ca!”


Verified
5/5

2024-07-03

Easy as ABC

"I love the re-order feature! Thank you for making things easy for your customers!"


Rep reply posted 2024-07-03
A rep from Contactsexpress.ca, KitsCS, has responded:

“We are thrilled to hear that you found our re-order feature so convenient! Thank you for your positive feedback and for choosing Contactsexpress.ca. We appreciate your support and look forward to serving you again in the future!”