"Great options for contacts. I like this site because it is straight forward and easy to use."
"I love the ease with which I can order, how fast my order arrives and how easy it is to reorder. The savings are also fantastic."
“Thank you for the amazing feedback! We are thrilled to hear that you are loving our service and finding it easy to order with fast delivery. We appreciate your support and are so happy to hear that you are enjoying the savings as well. Thank you for choosing Contactsexpress.ca!”
"So easy to upload prescription and order contacts."
“We are thrilled to hear that you had a stress-free experience ordering your contacts with us! Thank you for taking the time to share your positive feedback. We appreciate your support!”
"Hi, great service and love the free sunglasses...unfortunately I lost my first pair they were awesome!!! Looking forward to the pinkies."
“We are thrilled to hear that you are enjoying our service and the free sunglasses! Thank you for choosing Contactsexpress.ca!”
"Awesome service, really fast shipping, plus a bonus pair of free sunglasses! Love ordering with them no complaints"
“Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience shopping with us. Enjoy your new shades and happy to have you as a valued customer!”
"Such a user friendly interface."
“Thank you so much for the glowing review! We are thrilled to hear that you found our website user-friendly. We appreciate your feedback and look forward to providing you with more great experiences in the future.”
"I had ordered 2 boxes of contact lenses, $20 handling fee, 3 weeks to delivered, and even with a 22% discount, it was still more expensive than the Vision Pro website. At least with VP, 3 contact lense boxes was still cheaper and delivered in 2 days! Good luck trying to get your customer back... adios!"
“Thank you for your feedback. We apologize for any inconvenience you experienced with your order. We understand your concerns regarding the handling fee and delivery time. To better serve our customers, we have a price match policy and would be happy to help you with any applicable discounts. We will reach out to you shortly to address your concerns and assist with any necessary adjustments.
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"I received my order very quickly. Impressive & I am pleased with the product. Free sunglasses Too!!!"
“Thank you so much for the amazing 5-star review! We're thrilled that you received your order quickly and that you're pleased with the product. Enjoy your free sunglasses - we love adding special surprises for our customers!”
"The quality of my contacts was not up to the standard I was used to. However, the agent went above and beyond to ensure we were satisfied. Thank you once again"
“We are thrilled to hear about your positive experience with our super customer service rep! Thank you for acknowledging our efforts to ensure your satisfaction. We truly appreciate your feedback and look forward to serving you again in the future. Thank you once again!”
"Wish there was some kind of rebate perk even if you only order 1 pair of contact lens."
“Thank you for your feedback. We understand your desire for rebate perks on smaller orders and appreciate your suggestion. We strive to offer the best value to all our customers and will take your comments into consideration for future promotions and policies. One of our representatives will call you shortly to discuss your concerns and see how we can assist you further.”
"The website contains the contact Len which I require. The price is attractive for first purchase. "
“Thank you for your review! We're so glad to hear that you found our website easy to use and were able to find the contact lens you needed. We appreciate your feedback and look forward to serving you again for future purchases.”
"Product arrived quickly. Very good communication compared to competition "
“Thank you so much for your amazing feedback! We are thrilled to hear that you received your order quickly and that you were pleased with our communication. Your satisfaction is our top priority, and we appreciate your support!”
"I initially attempted to order from Clearly contacts, they gave me an expected delivery date and they changed it without notifying me. I cancelled my order and tried contacts express and I am happy I did. My order arrived earlier than expected and at a better price. I will be recommending contacts express to all my friends and family. "
“Thank you so much for your fantastic feedback! We are thrilled to hear that you had such a positive experience with us. We strive to provide excellent service and value for our customers, and we are delighted that we could exceed your expectations. We appreciate your recommendation and look forward to serving you and your loved ones again in the future.”
"The brand I needed were not in stock and I had paid for expedited delivery. Certainly was not fast... even once shipped it still took a week. "
“Thank you for your feedback. We apologize for the inconvenience you experienced with the availability and delivery of your order. We aim to provide timely service and it is disappointing to hear that we fell short in this instance. One of our representatives will call you shortly to address your concerns and find a suitable resolution.”
"Good quality and promptly shipment.
Happy with their costumer service "
“Thank you so much for your amazing feedback! We're thrilled to hear that you're happy with the quality of our products, our speedy shipping, and our customer service. Your support means the world to us!”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our website easy to use. We aim to make the process as seamless as possible for our customers, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!”