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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.94/5
Customer service:
4.21/5
Return/Replacement policy:
3.70/5
Featured Review



Verified
2/5

2024-11-20

Thirty something dollars in freight is bs!

"I received the right part,and I didn’t have a problem with the price.Except the freight for a two ounce package is bs."

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Verified
4/5

2024-11-19

website is a little bit clunky

"Initial purchase took a bunch of tries. Re-entering card & address multiple times. I'm hoping next time will be streamlined, now that I'm setup. "


Verified
4/5

2024-11-19

GOOD THE REPLACEMENT FOR THE FIRST DAMAGED IN SHIPPING WAS FAST

"I AM WAITING INSTRUCTIONS TO RETUR THE DAMAGED MOTOR"

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Verified
5/5

2024-11-16

Perfect

"Timely delivery, everything ordered delivered as promised."


Rep reply posted 2024-11-18
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear everything arrived on time and as promised. We appreciate your support and hope to serve you again at Controls Central!”


Verified
5/5

2024-11-16

Great

"Great expreince, couldnt find my part local."

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Rep reply posted 2024-11-18
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your 5-star review! We're glad you had a great experience. Hope to you serve you again in the near future at Controls Central! ”


Verified
5/5

2023-06-04

"Always have what I need and have fast delivery "


Rep reply posted 2023-06-06
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for sharing your positive feedback! We are delighted to hear that you consistently find what you need with us and that our delivery service has been fast and reliable. Have a great day - and thank you for choosing Controls Central !”


Verified
5/5

2024-11-15

fast and correct

"Item was as ordered and shipped and revived in 3 days"


Rep reply posted 2024-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for your review! We're glad the item met your expectations and arrived quickly. We appreciate your feedback!”


Verified
4/5

2024-11-14

First time purchase

"A bit difficult to register. Brought up the username page again with password blocks blank. When I reentered password recieve error message "user name already in use""


Rep reply posted 2024-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We apologize for the registration issues you encountered. We'll look into this to improve the process. If you continue to have trouble, feel free to reach out to support for assistance at support@controlscentral.com! ”


Verified
5/5

2024-11-14

Saved my ****

"These guys had a part that was discontinued by Rheem....Cool"

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Rep reply posted 2024-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“We're so glad we could help! It’s great to hear we had the part you needed, especially when it’s discontinued. Thanks for choosing Controls Central!”


Verified
5/5

2024-11-13

Great product!

"Easy order process! Quick Delivery! Works great!
"

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Rep reply posted 2024-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your positive feedback! We’re thrilled to hear you’re happy with the product and your experience. We appreciate your business and hope to serve you again at Controls Central! ”


Verified
4/5

2024-11-12

Thorough check out

"First time I used your checkout system. It took me a little while but it was a nice thorough check out. Thank you so much"


Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad you found the checkout process thorough, and we appreciate your patience. If you ever need assistance, feel free to reach out at support@controlscentral.com. Thanks again!”


Verified
5/5

2024-11-11

Great service

"Had the parts I needed in a pinch, delivered on time!"

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review! We're glad we could provide the parts you needed and deliver on time. We appreciate your business and look forward to helping you again!”


Verified
5/5

2024-11-10

Heat-Timer sensor

"Meet all my expectations. "

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad the Heat-Timer sensor met your expectations. We appreciate your business and hope to serve you again soon at Controls Central!”


Verified
5/5

2024-11-10

customer service

"I bought a part according to the serial number. Wrong part. Ann Michenek took my call and went above and beyond her job to go and find
the right part on another part diagram. She was so pleasant and easy to talk to. I want to thank her for being top notch at her job.
"

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your wonderful feedback! We're so glad Ann was able to go above and beyond to find the right part for you. We truly appreciate your kind words and will be sure to pass them along to her. Thanks again for choosing Controls Central for your HVAC Parts needs!”


Verified
5/5

2024-11-08

Great price and service on order

"Easy ordering - Great Price, Nice Website"

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad you found our website easy to use and appreciated the great price and service. We look forward to serving you again soon!”