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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.94/5
Customer service:
4.21/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2024-10-14

Most efficient registration

"I've signed up for many accounts at many locations and later had to go back and submit tax exemption paperwork. This was already included in the registration process and has made the process much more streamlined and efficient. Thank you! "


Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear our registration process made things easier for you. Your satisfaction is our priority here at Controls Central!”


Verified
5/5

2024-10-11

Great Customer Service

"We called about needing 5 motors for a Dairy and your company showed an inventory of 1 motor. I called your customer service line, and the lady made a phone call to the warehouse to see if they had the one it showed in inventory. Fortunately for us, the warehouse had 3 and we couldn't have been happier. Just that little bit of effort helped us immensely. Thank you.
"


Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for sharing your experience! We're delighted to hear that our customer service team was able to assist you and that you found the motors you needed. Your satisfaction is what we strive for here at Controls Central!”


Verified
5/5

2024-10-10

Smooth and Fast

"Simple to use website that made for an easy online transaction"

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Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're thrilled to hear you found our website easy to use and that your transaction went smoothly. We appreciate your business!”


Verified
5/5

2024-10-04

great service and fast turn around

"great service and fast turn around"

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Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear you had a positive experience. We look forward to serving you again at Controls Central - your one-stop shop for all your HVAC parts needs! ”


Verified
5/5

2024-10-02

SO EASY!

"THE SITE IS FAST AND EASY TO USE. GREAT PRICES!"


Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the fantastic feedback! We appreciate your support and look forward to seeing you again soon!”


Verified
5/5

2024-10-01

Just what I needed at the right price

"I found a Marktime switch I was looking for at a very competive price."

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Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words It’s great to know that free shipping and competitive pricing made a difference for you. We thank you for your business and hope to serve you again at Controls Central!”


Verified
5/5

2024-09-30

Easy to order

"Pricing is compatible and easy to use website. The free shipping made the difference."

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Rep reply posted 2024-10-14
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you so much for your positive feedback! We’re thrilled to hear that you found our ordering process easy and our pricing competitive. We look forward to serving you again soon at Controls Central! ”


Verified
5/5

2024-09-23

Heat it up

"Perfect match. The shipping Box was perfect as was the most important thing; the heat kit! Very quick turnaround.

Great shopping experience!
"

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Rep reply posted 2024-09-23
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic! So glad you found the exact product you needed quickly! We appreciate your business. ”


Verified
5/5

2024-09-26

Great Service with hard to find part

"They h ad a hard to find part in stock, shipped it out within one business day and I had it here far in advance of my customers expectations."

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Verified
5/5

2024-09-24

Fastest Service Coast to Coast

"From the time I found my part registered on the sight, sent in a tax exempt paper, and had everything approved and ordered was less than 30 min. What company does that now of days? If shipping goes as fast the items stand by Amazon you have some stiff competition here."


Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're thrilled to hear you had such a fast and efficient experience. We strive to provide quick service, and we appreciate your support. Looking forward to serving you again soon!”


Verified
1/5

2024-09-23

Wrong part shipped

"Wrong part shipped even though the right part number slip was in the box! Was supposed to be for a wall furnace but got one for a water heater. Haven't yet received word for a refund and how to return it."


Rep reply posted 2024-09-23
A rep from Controls Central, supportcontrolscentral, has responded:

“We’re sorry to hear about the mix-up with your order. Please accept our apologies for the inconvenience. We want to make this right for you. Please reach out to our customer service team at support@controlscentral.com or call (877) 482-2236, and we’ll assist you with the return and refund process as quickly as possible. Thank you for your understanding!”


Verified
5/5

2024-09-17

Nice!

"They had exactly what we needed!"

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Rep reply posted 2024-09-23
A rep from Controls Central, supportcontrolscentral, has responded:

“Great to hear they had exactly what you needed! That’s always a win! We appreciate your business and hope to serve you again at Controls Central!”


Verified
5/5

2024-09-17

Easy and fast

"Easy and fast purchase, great!"


Rep reply posted 2024-09-23
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear you had a smooth and quick experience! Thank you for your feedback and your business! ”


Verified
5/5

2024-09-13

Great service

"Quick service corrected and resolved small issue immediately "

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Rep reply posted 2024-09-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We're pleased to hear our quick service resolved the issue promptly.”


Verified
5/5

2024-09-16

First time user who is impressed so far.

"It was easy to find what I was looking for at a competitive price and paying intergraded with PayPal seamlessly. "

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Rep reply posted 2024-09-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We're glad you found everything easily and appreciated the competitive pricing and seamless PayPal integration. We appreciate your business and hope to serve you again at Controls Central!”