"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Ann Marie was very knowledgeable and helpful went above and beyond!
Falcon Mechanical says thank you. "
"Service was great, I was given the attention needed to complete my order!"
“Thank you for your review! We're glad to hear you received the attention you needed to complete your order. We appreciate your business and look forward to assisting you again!”
"I ended up finding Controls Center via Google. They had the best price on what I was looking for. The order process was simple, quick and efficient. They let me know when my item was shipping and I received it quickly."
“Thank you for your feedback! We're glad you found us and had an easy, efficient experience. We strive to offer great prices and fast shipping, and we're happy to hear it worked out well for you. Looking forward to serving you again Controls Central!”
"SUPPORT TEAM AN EXCELLENT SERVICE "
“Thank you for your great feedback! We're thrilled to hear Jessica and our support team provided excellent service. We truly appreciate your business and look forward to assisting you again in the future!”
"Got what I need. Website was lagging or something. Had some problems. Just hoping order gets delivered."
“Thank you for your feedback! We're sorry to hear about the website issues. We’ll make sure your order gets delivered as expected. If you have any concerns, feel free to reach out to us at support@controlscentral.com!”
"I found it easy and convenient to place an online order. "
“Thank you for your feedback! We're glad to hear that your first order was easy and convenient. We look forward to serving you again soon!”
"Shipping it too expensive for a plastic inducer fan. Website works poorly and is slow"
“Thank you for your feedback. We strive to keep our shipping rates as competitive as possible and appreciate your input. We understand your concerns about shipping costs and are continuously working to find ways to improve pricing. We're also aware of the issues with our website’s performance and are actively addressing them to provide a smoother experience. We apologize for any inconvenience and hope to have the opportunity to serve you better in the future.”
"Had an unexpected hiccup involving shipping of a motor that I purchased.
Jessica at Controls Central found out about the shipping problem I was experiencing and stepped in to solve it. She cleared up the problem and got my motor shipped to me quickly.
It is a pleasure dealing with a company whose employees demonstrate such professionalism and dedication to customer service.
I’ll certainly be a return customer at Controls Central the next time I need a part.
"
“Thank you for your kind words! We're so glad Jessica could help resolve the shipping issue and ensure your motor arrived quickly. We pride ourselves on great customer service and appreciate your recognition. We look forward to serving you again in the future!”
"Purchased what needed for proper repairs heating "
“Thank you for your review! We're glad we could help you find the right parts for your heating repairs. Feel free to reach out if you need anything else!”
"Simply amazing. I was awarded a extra fan motor the following day I recived my first one. First one worked like a charm. I guess it’s a incase the first didn’t work. Not sure. "
“Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!”
"You sent me the wrong part and were supposed to send me the information concerning a return. I am still waiting for the return information."
“We sincerely apologize for the mix-up and the delay in providing return information. Please reach out to us directly at support@controlscentral.com so we can resolve this issue for you as quickly as possible. Thank you for your patience! ”
"Looking for a replacement smoke detector, Radwell was difficult & irirtated me. You had a better price and easy check out"
“Thank you for your feedback! We're glad we could provide a smoother experience and a better price for your replacement smoke detector. We look forward to serving you again!”
"Part that was needed was available."
“Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!”
"First time using this website. Everything went well so far."
“Thank you for your wonderful review! We’re glad to hear you had a great experience using our website. We look forward to serving you again at Controls Central!”
"Pretty much flawless on problems ...Thank You,"
“Thank you for your feedback! We're happy to hear your experience was speedy and flawless. We look forward to serving you again at Controls Central!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your kind words! We're thrilled to hear Ann Marie provided excellent service. We truly appreciate Falcon Mechanical's business and look forward to helping you again in the future!”