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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.94/5
Customer service:
4.21/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2024-10-27

Excellent

"Purchased what needed for proper repairs heating "

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review! We're glad we could help you find the right parts for your heating repairs. Feel free to reach out if you need anything else!”


Verified
5/5

2024-10-24

Excellent shipping. They shipped me the part twice. :)

"Simply amazing. I was awarded a extra fan motor the following day I recived my first one. First one worked like a charm. I guess it’s a incase the first didn’t work. Not sure. "

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!”


Verified
1/5

2024-10-24

wrong part and poor service

"You sent me the wrong part and were supposed to send me the information concerning a return. I am still waiting for the return information."

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Rep reply posted 2024-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“We sincerely apologize for the mix-up and the delay in providing return information. Please reach out to us directly at support@controlscentral.com so we can resolve this issue for you as quickly as possible. Thank you for your patience! ”


Verified
5/5

2024-10-24

small order

"Looking for a replacement smoke detector, Radwell was difficult & irirtated me. You had a better price and easy check out"


Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad we could provide a smoother experience and a better price for your replacement smoke detector. We look forward to serving you again!”


Verified
4/5

2024-10-23

New customer. Satisfied

"Part that was needed was available."

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Rep reply posted 2024-11-12
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!”


Verified
5/5

2024-10-22

Pretty Much Effortless. Nice Job Controls Central!

"First time using this website. Everything went well so far."


Rep reply posted 2024-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your wonderful review! We’re glad to hear you had a great experience using our website. We look forward to serving you again at Controls Central!”


Verified
5/5

2024-10-21

speedy

"Pretty much flawless on problems ...Thank You,"


Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're happy to hear your experience was speedy and flawless. We look forward to serving you again at Controls Central!”


Verified
5/5

2024-10-20

easy transaction

"great check out and sales experience"

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We're glad you had a great checkout and sales experience. We appreciate your support!”


Verified
1/5

2024-10-20

False advertisement

"Motor received was not the brand as advertised. Email exchange was a bit nasty when brand was questioned. I won’t order again from this company. "

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Rep reply posted 2024-10-25
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for reaching out! We’re sorry to hear about your recent interaction. Please note that the brand you inquired about does outsource their motors, which is why the brand name may differ due to the manufacturer. If you have any further questions or need assistance, please don’t hesitate to contact us at support@controlscentral.com. ”


Verified
5/5

2024-10-18

Perfect!

"Seamless and everything is fast!"

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you! We’re glad to hear you had a seamless and fast experience. Your satisfaction means a lot to us!”


Verified
5/5

2024-10-18

"Fast, Easy Ordering experience"

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the feedback! We’re thrilled to hear you had a fast and easy ordering experience. We appreciate your business and hope to serve you again for all your HVAC/R parts needs at Controls Central!”


Verified
5/5

2024-10-17

Control Board

"Great price on a part I needed without breaking the bank. "

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're happy to hear you found the control board at a great price. We’re always here to help you save!”


Verified
5/5

2024-10-15

Expedited ship parts

"Excellent fast service locating and shipping needed parts"


Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the great review! We're glad you had an excellent experience with our fast service. We’re here to help whenever you need HVAC/R parts!”


Verified
5/5

2024-10-14

Friggin' Radical

"Had the part and were super nice!"

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the shoutout! We're glad you found the part and had a positive experience. We appreciate your business and hope to serve you again at Controls Central!”


Verified
5/5

2024-10-14

Excellent Service

"Called for more info and spoke with a local representative who was extremely professional and knowledgeable. I felt my call and questions were welcomed. My questions were answered and I was offered further info that I didn't know I needed until it was brought up. Thank you!"

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Rep reply posted 2024-10-21
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're thrilled to hear that our representative provided you with helpful information and made you feel welcome. We appreciate your feedback!”