"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"Controls Central saved my job, they are the only supplier on the east coast that had the repeater I needed."
"i REALY DON'T HAVE THE TIME FOR THIS"
“We understand you're busy, and we appreciate your feedback. If you ever need assistance, we're here to help at support@controlscentral.com. Thanks for choosing us!”
"So far, so good. first time using them, "
“Thank you for your review! We're glad to hear you're pleased with your first experience. We look forward to serving you again at Controls Central! ”
"Not easy to get through ordering however the price was totallybawesome"
“Thank you for your feedback! We're glad you were happy with the price. We’ll work on improving the ordering process to make it easier for you next time. Appreciate your support!”
"EASY TO BUT CHECKING OUT IS HARD"
“Thank you for your feedback! We're glad to hear your purchase experience was good. We’ll work on making the checkout process easier and more seamless. We appreciate your input!”
"3 packages, not good packed. the hubs no need to go separate, the blades better protected."
“Thank you for your feedback. We apologize for the packaging issues and appreciate your suggestions. We will advise our manufacturers to improve how the hubs are packed together and ensure better protection for the blades. Your input is valuable in helping us improve, and we hope to serve you better in the future.”
"Spoke to staff about item on backorder. They found a sub with a new part number. Thanks!"
“Thank you for your feedback! We're glad our team could help find a suitable substitute for your backordered item. We appreciate your patience and look forward to serving you again at Controls Central! ”
"Ann Marie was very knowledgeable and helpful went above and beyond!
Falcon Mechanical says thank you. "
“Thank you for your kind words! We're thrilled to hear Ann Marie provided excellent service. We truly appreciate Falcon Mechanical's business and look forward to helping you again in the future!”
"Service was great, I was given the attention needed to complete my order!"
“Thank you for your review! We're glad to hear you received the attention you needed to complete your order. We appreciate your business and look forward to assisting you again!”
"I ended up finding Controls Center via Google. They had the best price on what I was looking for. The order process was simple, quick and efficient. They let me know when my item was shipping and I received it quickly."
“Thank you for your feedback! We're glad you found us and had an easy, efficient experience. We strive to offer great prices and fast shipping, and we're happy to hear it worked out well for you. Looking forward to serving you again Controls Central!”
"SUPPORT TEAM AN EXCELLENT SERVICE "
“Thank you for your great feedback! We're thrilled to hear Jessica and our support team provided excellent service. We truly appreciate your business and look forward to assisting you again in the future!”
"Got what I need. Website was lagging or something. Had some problems. Just hoping order gets delivered."
“Thank you for your feedback! We're sorry to hear about the website issues. We’ll make sure your order gets delivered as expected. If you have any concerns, feel free to reach out to us at support@controlscentral.com!”
"I found it easy and convenient to place an online order. "
“Thank you for your feedback! We're glad to hear that your first order was easy and convenient. We look forward to serving you again soon!”
"Shipping it too expensive for a plastic inducer fan. Website works poorly and is slow"
“Thank you for your feedback. We strive to keep our shipping rates as competitive as possible and appreciate your input. We understand your concerns about shipping costs and are continuously working to find ways to improve pricing. We're also aware of the issues with our website’s performance and are actively addressing them to provide a smoother experience. We apologize for any inconvenience and hope to have the opportunity to serve you better in the future.”
"Had an unexpected hiccup involving shipping of a motor that I purchased.
Jessica at Controls Central found out about the shipping problem I was experiencing and stepped in to solve it. She cleared up the problem and got my motor shipped to me quickly.
It is a pleasure dealing with a company whose employees demonstrate such professionalism and dedication to customer service.
I’ll certainly be a return customer at Controls Central the next time I need a part.
"
“Thank you for your kind words! We're so glad Jessica could help resolve the shipping issue and ensure your motor arrived quickly. We pride ourselves on great customer service and appreciate your recognition. We look forward to serving you again in the future!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your review! We're thrilled to have been able to help and provide the part you needed. We appreciate your trust in us and are happy we could support you!”