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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2022-10-31

"great website and tons of controls"

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're glad to have you as a customer and that you find our website and controls helpful. If there's anything else we can do to be of assistance, please don't hesitate to let us know.”


Verified
5/5

2022-10-31

BAM

"quick and easy. CLICK CLICK!!"

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review, EasyCheetah-86620! We're glad to have you as a customer and appreciate your feedback. Have a great day!”


Verified
5/5

2022-10-31

easy peazy

"Looked up the parts I needed and quickly ordered, processed and shipped the items. Great to work with."


Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your business, Arnie! We're glad to have been able to help you find the parts you needed and get them delivered quickly. We appreciate your kind words and we hope to serve you again in the future.”


Verified
5/5

2022-10-30

flaring tool

"More than i wanted to spend but looks like good quality... well see when i get the item"

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your purchase of the Controls Central. We're glad to hear you're happy with the quality and we hope you'll find it helpful in your work. Thank you again for choosing to shop with us!”


Verified
5/5

2022-10-28

Quick delivery

"Quick delivery fair price "

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review, and for choosing to do business with Controls Central. We appreciate your feedback and are happy to hear that you were pleased with our delivery time and price. If there is anything else we can do to make your experience better, please don't hesitate to let us know.

Thank you again for choosing Controls Central,

The Team at Controls Central”


Verified
5/5

2022-10-26

Quick Service

"Great service, very fast delivery. Parts look great."


Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing to work with Controls Central. We're glad to hear you had a positive experience and that our products met your expectations. Your satisfaction is our top priority and we appreciate your business.”


Verified
5/5

2022-10-25

Great very easy to place order

"All good, will order again from this company "


Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing to order from Controls Central, FancyWren-55418! I'm glad to hear that you had a positive experience with our company. Our goal is to provide quick and easy service that meets your needs. We're happy to hear that we were able to do that for you.

Thank you for your business, and we hope to serve you again in the future.”


Verified
3/5

2022-10-25

Filteres

"Second time using this site. Found the product I needed and at a good price."


Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central, ToughSnail-61395. We're glad to have been of assistance and we appreciate the positive feedback. If there is anything else we can do to help with your future purchases, please don't hesitate to let us know.”


Verified
5/5

2022-10-25

Gee

"Good excellent had what I need."

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central, GentleAlligator-79845! We're glad to have you as a customer and we appreciate the 5 stars. If there's anything we can do to make your experience better, please don't hesitate to let us know.”


Verified
4/5

2022-10-18

New Customer

"Had the "hard to find" parts i needed."

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central, GentleAlligator-79845! We're glad to have you as a customer and we appreciate the 5 stars. If there's anything we can do to make your experience better, please don't hesitate to let us know.”


Verified
5/5

2022-10-18

Best Control Component Source

"I believe I had the smoothest on-line shopping experience ever. Selection was great, webstore operated smoothly, good pricing, and super-quick shipping! I highly recommend Controls Central."


Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing to shop with Controls Central, Merchant Member. I'm glad to hear that you had a positive experience shopping with us! Our selection is one of the widest in the industry, and we're constantly working to improve our website's usability. We offer competitive pricing on all of our products, and we're proud to offer quick shipping times.

If there is anything we can do to make your future shopping experiences even better, please don't hesitate to let us know. We value your business and appreciate your feedback. Thank you for choosing Controls Central!”


Verified
5/5

2022-10-17

Better Pricing than large wholesaler

"Beat National wholesaler by $150 and a 10 day lead time. Making end customer satisfied."


Rep reply posted 2022-12-06
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing to do business with Controls Central. I'm glad to hear that we were able to offer you a better price and faster lead time than our competitors. We appreciate the opportunity to serve your company's needs and look forward to doing so in the future.”


Verified
5/5

2022-10-17

Just what I needed and promptly in time, Great

"This biz handled my order promptly and delivered exactly what they promised. Very happy how it all went. "

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Rep reply posted 2022-12-06
A rep from Controls Central, supportcontrolscentral, has responded:

“We're glad to hear that you had a great experience working with Controls Central, HappyFrog-88006! Thank you for taking the time to leave a review and share your positive experience. We hope to work with you again in the future.”


Verified
2/5

2022-10-16

Needs more knowledge to suggest items.

"I purchased a c vent cap that did not fit my concentric existing vent pipe. I called and told the agent the exact measurements of my existing pipe. She suggested the one I purchased is the closest to what I needed. Not having a satisfactory answer, I went to a local hvac supply company and purchased the correct exact fitting vent cap, which Controls Central had in stock. I intend on returning the wrong size however having paid a crazy amazing of shipping to me, it may not make sense to spend more money than the cost of the can’t cap to return it. "

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review, David. I'm sorry to hear that our agent wasn't able to help you find the correct vent cap for your needs. Our team is knowledgeable about our products and should be able to help customers find what they need.

I understand how frustrating it can be when you've already paid for shipping on an item and then need to return it, so hopefully, we can work something out that will be beneficial for both of us. Please don't hesitate to reach out to our customer service team at 1.877.482.2236 and we'll be happy to help.”


Verified
5/5

2022-10-16

Returns

"Ordering was a breeze. unfortunately the need to cancel arose and the controls team handled the return swiftly and professionally.
I will definitely use controls central next time I need them.
"

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Rep reply posted 2022-11-15
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for choosing Controls Central, ExuberantRattlesnake-52679. I'm glad to hear that you found our ordering process easy and that our team handled your return quickly and professionally. We appreciate your business and hope to serve you again in the future.”