"Great Prices and good Service "
"Very easy/quick transaction."
"I have made several purchases over the past few years and always talked with friendly, knowledgeable representatives I now consider friends. When I needed help from support services, it was prompt and did not require a second call."
"It was easy to order online and I am looking forward to receiving the HP Printer"
"I've ordered two printer through CopyFaxes now. Both times I was called by a rep to confirm my order. The printers got here with all of their needed parts very quickly and work perfetly. Thanks so much! "
"Tons of "oh, but you're going to need this," after you call to confirm your order."
"I ordered a printer from the website. I got a call from one of the reps a short time later. He said that they didn't have the printer that I wanted in stock. Then why did you have it showing as available? I don't have a problem with the rep at all, he was very helpful and very nice. He did his best to help me find another printer. But I have such a stockpile of toner, I wanted a certain one. If you don't have the merchandise available, you shouldn't show it. Or put something that will bring attention to it that it's "not available", "not in stock" etc...."
"So far it has been nice I have not received the printer just yet will give further feed back after I use the product"
"I ordered a printer online and the sales rep called and made me an offer for a better printer! It was a no brainer!! He explained everything in great detail."
"Fast shipping! Product arrrived as described!
"
"I ordered a printer, they sent it and it was exactly what I ordered and shipped promptly. My only complaint was a few too many verifications via phone/email before they would ship. "
"I just ordered the printer, hope it works.
tried to ask a question , through your chat. Said it would be 6 minutes. after 30, I logged off , order the printer anyway.
will think about ordering again after I receive the printer. "
"Everything went great. Thank you!"
"I needed a durable work horse printer. Found what I needed and Sy was helpful and knowledgeable."
"I truly appreciate your level of customer service. Receiving a call to confirm my order was great because it showed me that the company is legit and cares about their reputation and customers. I also received the printer faster than expected. Thank you! "
A rep from Copyfaxes, copyfaxes, has responded:
“We apologize for your frustration. Since every customer requirements are different, we personally call each customer to ensure the product ordered is configured to their needs.”