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Product & services pricing
4.43/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.21/5
Customer service:
3.90/5
Return/Replacement policy:
4.17/5


Verified
5/5

2024-12-07

Great Customer Service

"Great customer service. Had a phone conversation concerning whether product was the right fit and if I need anything additional."

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Verified
5/5

2024-11-14

5

"Great Prices and good Service "

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Rep reply posted 2024-11-26
A rep from Copyfaxes, copyfaxes, has responded:

“Thanks for your positive review! We pride ourselves in getting the lowest prices for our customers. Looking forward to serving you again in the future.”


Verified
5/5

2024-10-21

Very easy/quick transaction.

"Very easy/quick transaction."


Verified
5/5

2024-10-21

Highly recommend

"I have made several purchases over the past few years and always talked with friendly, knowledgeable representatives I now consider friends. When I needed help from support services, it was prompt and did not require a second call."

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Verified
5/5

2024-10-19

HP Printer

"It was easy to order online and I am looking forward to receiving the HP Printer"


Verified
5/5

2024-10-15

Very helpful and prompt!

"I've ordered two printer through CopyFaxes now. Both times I was called by a rep to confirm my order. The printers got here with all of their needed parts very quickly and work perfetly. Thanks so much! "

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Verified
4/5

2024-10-07

Customer service was great!

"I ordered a printer from the website. I got a call from one of the reps a short time later. He said that they didn't have the printer that I wanted in stock. Then why did you have it showing as available? I don't have a problem with the rep at all, he was very helpful and very nice. He did his best to help me find another printer. But I have such a stockpile of toner, I wanted a certain one. If you don't have the merchandise available, you shouldn't show it. Or put something that will bring attention to it that it's "not available", "not in stock" etc...."

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Verified
4/5

2024-10-07

First Time Use

"So far it has been nice I have not received the printer just yet will give further feed back after I use the product"

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Verified
5/5

2024-10-01

No Brainer Decision

"I ordered a printer online and the sales rep called and made me an offer for a better printer! It was a no brainer!! He explained everything in great detail."

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Verified
5/5

2024-09-27

Great customer service! Would buy again!

"Fast shipping! Product arrrived as described!
"

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Verified
4/5

2024-09-20

Printer works fine

"I ordered a printer, they sent it and it was exactly what I ordered and shipped promptly. My only complaint was a few too many verifications via phone/email before they would ship. "

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Verified
1/5

2024-09-18

no support

"I just ordered the printer, hope it works.

tried to ask a question , through your chat. Said it would be 6 minutes. after 30, I logged off , order the printer anyway.

will think about ordering again after I receive the printer.
"

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Verified
5/5

2024-09-17

BROTHER PRINTER

"Everything went great. Thank you!"

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Verified
5/5

2024-09-12

Great for a Work Horse Printer

"I needed a durable work horse printer. Found what I needed and Sy was helpful and knowledgeable."

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Verified
5/5

2024-09-11

Customer Service

"I truly appreciate your level of customer service. Receiving a call to confirm my order was great because it showed me that the company is legit and cares about their reputation and customers. I also received the printer faster than expected. Thank you! "

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