"I ordered a printer from the website. I got a call from one of the reps a short time later. He said that they didn't have the printer that I wanted in stock. Then why did you have it showing as available? I don't have a problem with the rep at all, he was very helpful and very nice. He did his best to help me find another printer. But I have such a stockpile of toner, I wanted a certain one. If you don't have the merchandise available, you shouldn't show it. Or put something that will bring attention to it that it's "not available", "not in stock" etc...."
"Thank you for such a great selection of accessories. I found what I needed at a great price and was instantly offered 25% off for my first purchase! That makes it even better!"