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Return/Replacement policy:
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5/5

2004-06-28

"An excellent store to do business with. Excellent quaility and very fast shippment of goods."

Detailed Review Benchmark + -
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Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
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2/5

2004-06-25

"Alright, but the waterblock didnt come with the arctic alumina it said it was supposed to come with :-\ o well at least I have as3 left over!

EDIT:::-
They are sending me the AS3 along with another order I made from them. The problem was corrected as soon as possible.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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N/A
Being trustworthy
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Being easy to reach
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5/5

2004-06-20

"Hi CrazyPc:
I just want to thank you for a web site that is very user friendly and easy to manuver around without getting shutdown from the site. I appreciate your product descriptions and most of all your reasonable prices. At many other computer sites, I would select my items and then getting ready to close the deal, only to find the shipping charges, at many of the other vendor sites, are totally out of line. This makes me very upset, as it takes a while to look over the site, read info about product of interest, then move on to the next item. When that happens, I delete the entire order and go elsewhere. This is the first time I have shopped with you but have been very happy all the way to the end. I especially like the products that you carry for cooling purposes. Im looking forward to getting my order, so that I can put my products to work! Keep up the good work, and your loyal customers will stay with you.. I assure you CrazyPc I will be a repeat customer. Thanks, Robie
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
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Delivering products on-time
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Overall technical support
Being trustworthy
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Making decisions on their own
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5/5

2004-06-19

"Great place to do biz with. I've been buying parts from crazyPC.com for a few years now. they have always had my parts shipped very quickly usually have my order at my door the next day. thanks for the great service crazypc.com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
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5/5

2004-06-18

"Site navigation is user-friendly, order/ship process is simple/fast, TOS is easy to understand, contact info is easily accessed, and pricing/shipping are reasonable. Product received as advertised; a nice webshop. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
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5/5

2004-06-18

"I used to use Newegg until they started charging Tax for may state (they have a warehouse in TN.)

I then ordered a DD TDX waterblock from FrozenCPU and told them my mobo did NOT have the 4 holes to mount it to. I was told that the waterblock would come with a mounting kit that works. Needless to say it didn't.

Crazy PC had the part I need in stock when DD itself was out. Crazy PC also supplied my last watercooling kit at a great price. They kick major ass!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-06-13

"Excellent Store. Have made several purchases from them, all arrived quickly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-06-13

"I love crazy PC. I learned about them from some of my friends who were also extremely pleased with their selection, and pricing. I've picked up previous orders in person, as well as via standard ground shipping and have not been disappointed. I would recommend to anyone looking for that extra touch to personalize their PC."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-06-05

"I have been buying from here for a couple of years and this eval is long overdue. I could not be happier, this is one of the best online retailers I have dealt with period. Make this your first stop for cooling and pc mods. Thanks Crazy PC!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2004-06-04

"CrazyPC has a great stock of alternative or otherwise hard to get things that other big name pc sites dont have or have little selection. From the website its easy to see that the employess are knowledgable about their buisness. I look forward to more orders."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Verified
5/5

2004-06-04

"Delivered my casing promptly and as described. Workmanship on wiring service exceeded my expectations. I would definitely shop at CrazyPC again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-05-27

"Great Seller Great prices nice inventory awesome website easy access and product are top notch great seller will definatly order again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Resolving problems
N/A
Being easy to reach
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5/5

2004-05-27

"These guys are great! I've probably placed half a dozen orders with them and the merchandise has always shipped on time, and has always met or exceeded my expectations in every case. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Resolving problems
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5/5

2004-05-26

"Talk about customer service! I will definately be shopping with them again. I didn't realize they're here in my own state (not too far away actually) and they tried contacting me 3 times to ask me if I wanted to downgrade my shipping to regular UPS ground instead of 2 day since I would probably be receiving it the next day anyhow.
To top it all off, they're beating Newegg's price on the Thermaltake Silent Boost cooler by almost $10.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2004-05-19

"I was highly satisfied by CrazyPC's site, products and order process. The site was easy to navigate (although it was kind of slow to load each page. This could have been a problem on my end however) and the product pictures were very clear and showed the products well. This was part of my decision to buy from them. I would highly recommend them to any of my friends looking to mod their PC."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
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Delivering products damage free
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Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site