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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2004-05-14

"This company has amazing service. I ordered it on sunday and received it on thursday, and that was through regular ups to Canada. I will continue using your site to buy all my modding products."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Verified
5/5

2004-05-13

"I ordered an item and received the wrong part. It can happen and I accept that, but I returned the part right away(promised to reimbursed the shipping cost to me and THEY DID). They received it on a Thursday and I called them on Friday. Said will ship first thing Monday morning. I was happy. Well it's now Thursday a week later and I had to call to find out the status. They gave me the typical it's shipping today.(UPDATE) Talk about customer service... They emailed me to apologies about what had happened. Then to top it off they actually called me on the phone to let me know the status and to apologies again. I have never had an online seller call me ever for whatever reason. Talk about wanting to make sure the customer is happy. That is what customers want. Someone who cares how we feel and wanting to make it right. I will shop there again. Seeing as they do have some of the best prices and a lot of different items to choose from."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-05-08

"Great company, has really good products and is really easy to order from."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
Being knowledgeable
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Being trustworthy
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Product Returns/Refunds/Exchanges
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Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-05-07

"Fast shipping. I like the selection of products offered. Crazy PC has some unique items not found on other sites."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Delivering products on-time
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Overall technical support
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5/5

2004-05-02

"Crazy PC has a great selection of products for the home pc builder/modder. Their prices on my items beat every other reseller I could find. On top of that, their website is easy to navigate and place orders on."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-05-01

"They have the ultimate customer service. They will even call you for arrival of new products upon your request. The newly reconstructed web site makes the entire online purchase terrific."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
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Is trustworthy

Verified
5/5

2004-05-01

"great pricing!!second time doining busness with them. will be back for more stuff. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2004-04-27

"I recently ordered parts for a customers PC, I chose CrazyPC because they had most of the parts I wanted so I only had to place two orders instead of three or more.

I am more than happy with price, speed, and quality of service. Packing was top-notch and there were no worries about shipping damage.

I look forward to doing business with them again and again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
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Being knowledgeable
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Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-04-20

"I have been extremely happy with the products CrazyPc offers and the service they provide. I have also dealt with other online vendors offering computer modifications. Their service and products don't compare to those of CrazyPc."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
N/A
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-04-14

"If you're a computer enthusiast or just want to trick out your computer, check this site out! Wide selection of case mods and unique, one-of-a-kind items."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Web site being easy to use
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Verified
5/5

2004-04-09

"I highly recommend Crazy PC for case mod supplies and anything to do with the home computing enthusiast. Their prices were fair and the shipping time was excellent. They have good stock of some really cool parts to make your case look top notch. The prices for the CPU heatsink/fans are very reasonable. Oh, and check out the bargin bin where you will find some great items at rock bottom prices! I will definitely be buying from Crazy PC in the near future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2004-04-08

"my purchase arrived in a timely manner. one part was missing. a temperature probe for my matrox orbital lcd display. i have sent two emails already without a response. i'm a patient person, but i'm getting a little angry. the part was only 10 bucks or so, but i paid for it!! they had no problem billing me. i just want my part. as far as others saying email response was quick, i can't agree. i will retract this post if i'm notified by tomorrow when i get home from work. i'm understanding. who wants to sit and read email all day? but, that's what keeps the customers coming back..quick replys, good customer service etc.. UPDATE-- i guess i was expecting a little too much from people. i really should have given them a little more time to respond. when i got home from work, my girlfriend told me crazypc called. that's a big plus for any online store as most of them don't even respond to emails, let alone pick up a phone. they also responded to my email offering to send my missing part. i've purchased thousands of dollars of parts online, literally. but i get a little too skeptical i guess. seeing some reviews of people getting totally robbed for hundreds of dollars would make anyone a little jumpy at the "no reply to my email" scenario. after this experience, i would recommend crazypc to my friends and i will definitely purchase from them again. i should have trusted the 9+ rating. i also learned that we should give most of the "trusted" stores a little more time to respond, maybe 2-3 days. thanks crazy pc. keep up the good work. update--they sent me my probe. thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-04-07

"Great Site Great Selection. Ordered several times and always get the same great experience. I would and have recommended CrazyPC to may people. Hope to see them add a bit later deadline for order processing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2004-04-07

"I have been dealing with Crazy PC for more than 3 years and have always been very satisfied with all of the products and service I have received. Everything I have purchased has always been high quality and exactly as advertised. Crazy PC is one of the best, if not the best, computer component companies I have dealt with. I've even sent them photos of my tower after installing their products. I highly recommend them to anyone in the market for products like they offer. --Todd Dennis"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-29

"I have ordered from Crazy PC several times, obtaining mostly water cooling products, fans and fan controllers. My most recent order was for a couple of Swiftech water blocks. They shipped the items promptly, they arrived on time and in perfect condition. The only thing I would change would be to add real time in/out of stock information to the web site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability