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Verified
4/5

2005-02-18

"They made 1 small mistake on the website, but were VERY helpful and even did a cross-ship to me so I could get the product I needed as fast as possible. Great Customer service, A++++ Have bought from them multiply times and will buy again.

A++++
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-03

"The site was pretty easy to navigate. found everything that I needed and checked out pretty easily. Shipping was very cheap which was the main reason I bought from CrazyPC than from other merchants. Prices were on par with other merchants also. They shipped my order the next day and received my package on time and in good condition. I will buy from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2005-02-01

"I bought a gamer pc tower from Crazypc, after searching the web and found that they had the best price. They also have very fast shipping ( 4 days for me ), and came in perfect condition. I would highly recommend CrazyPc.com for any pc needs you might have...Thanks Brad S"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
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Customer service making decisions on their own
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-01-29

"easy to navigate web page, was very easy to locate exactly what i was looking for. great prices and everything i needed was in stock. shipping of my order was done very fast and all my parts arrived in perfect condition(heatsink and a 92mm fan and an 80 mm fan+some thermal goop).

will definetely use this company again and would also recommened to friends/familly.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-01-21

"Their site is well cross-referenced and they sell some hard to find products at amazing prices. Easy to shop, like what I find, responsive to emails about their products."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Overall technical support
Being easy to reach
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-19

"Overall quite pleased with shopping expierence. Product description was a little vague but, I researched item before buying it. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being easy to reach
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2005-01-17

"Great website with a wide variety of products. I have made three purchases overall and have been very happy with the overall sale. Both the speed of recieving the products and their quality were very good. Thank-you. Definately recommend this website to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2005-01-11

"I emailed 4-5 top hardware resellers with a technical question related to my purchase. I am a Microsoft registered Partner. Only CrazyPc emailed me back with some great advice. Not the most expensive but the best solution. I emailed them and told them that I would be buying most of my parts from them and why. I ended up buying the rest of my parts there because this is the second time that they have helped me out in a bind and saved me money in the process. They have some items that are hard to find anywhere. Prices on some items blow away tough competitors.
Fast shipping for those of us who understand the reality of that statement. These places are very busy. If at all possible your order will get shipped that same day, just remember the earlier you order the easier it will be.
I had to reorder one item because of my error on the online web program and I left a email, I actually got a email and when I called someone knew what I was talking about and thanked me for the quick call! Just in! The error was due to my newly installed Webroot Spysweeper High Security Settings that basicly wouldn't let me do anything fun :< works great tho!

You go where you want to but Ill be going back to CrazyPC um after my wife gets over this last bill. :> ****@**** aka ****@****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-01-11

"Site easy to navigate, easy to order, and great prices, can't ask for much more."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

4/5

2005-01-06

"PROS: Super fast shipping. Ordered Tuesday @midnight EST and it will be here Friday afternoon! That's 2 days!!! Also, cheap prices on their shipping costs too.
The only ones with the ThermalRight SI-97 in-stock that is under $40. Got mine for $34.99!
Pretty good selection of everything, with competitive prices. They have one of the best selections of WaterCooling items around. Even tube joints! Heavy selection of exterior case mods. Huge Light sections! =)

CONS:
Basic/Amateur looking shopping cart that doesn't match layout of site. It works, just doesn't look pretty. Same goes for descriptions of items. If you don't know what it is you are buying, the descriptions sometimes don't help explain the product. What is with the nice purple layout, then the massive amount of blinding white for sub-pages??!!

CONCULSION:
A++ on selection, prices, and shipping cost/speed.

!!!!RECOMMENDED!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-04

"I ordered a Vantec Aeroflow 2 for a P4 system I was setting up and a friend told me that he couldn't get a Crystal Orb on his Radeon 9500 Pro, so I told him he could have my Artic Silencer, and I told Crazy PC if they could put it into the order which they did and I am very happy that they did and not mess up the order. A reputable place to order from and would recommend this vendor to order cooling supplies from."

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Overall quality of the company
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Is committed to quality products and services
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Is trustworthy

Verified
5/5

2004-12-21

"Extremely happy, I purchased a lser cut side panel for my lian li case, and they forgot to include the acrylic panel, but they were quick to email me back, and also call me back on phone, and took care of the missing part, and even went so far to credit shipping back, this is a knowledgable business, with a great way to satisfy customers, will definitely be coming back and sending more business their way."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-12-08

"I ordered on a thursday morning and had my shipment the next day by 1:00 pm, and it was sent normal delivery(ground) what more could you ask for? this company is great and I cannot wait to do business with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-12-07

"Awesome site, with loads of goodies for modders, came back again once I received my items, and ordered again, and still have more goodies to complete my system"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-12-05

"Fast processing and shipping of my order. the thermalright XP-120 was recieved damaged in the box, and a representitive of CPC took the time to call me from several states away on a Sunday to make sure I got a replacment in a timely manner. I strongly reccomend Crazy PC."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability