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5/5

2004-01-31

"Great web site, and great store, really good items and I think this sucks that I have to put an minimum of 50 charcters, anyway... I will keep buying from crazypc.com"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2004-01-30

"Good layout of webpage. Could use s few more accessories for water cooling but all around good deals. and Great Prices.."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is easy to do business with
Is trustworthy
Is trustworthy
Is committed to quality products and services
Is committed to quality products and services
Is consumer focused
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

Verified
5/5

2004-01-21

"Great products for case mods with good prices. I would be completely satisfied but i recieved a defective product and the RMA process took a month and a half, but it was around christmas so they can have some credit. :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-21

"Ordered a Lian Li Dragon Fire case with the Top Window mod and an Enermax fan controller along with some misc. parts. Ordered on a Sunday night and received a tracking number by Monday morning. Came home Wed. to find my package waiting. Great company with very fast service. I will definately be buying from them again. I still have a lot of parts to go to finish my Dream Machine."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-01-16

"Excellent fast service, great support, super speedy delivery and really amazing support when I forgot to put my city in the address field. These folks called me as soon as they opened to complete the order. I will be buying more products from this great company in the future.
John
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-24

"Effortless purchasing experience. I bought the Musketeer front panel display (CoolerMaster) and I was sent tracking information immediately; UPS delivered it a week later.

This is a high quality part, one that I would recommend to my friends, and I'll definitely be ordering from CrazyPC in the near future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-19

"My order was for a Inferno Window Panel: 81323-Q Inferno Black Window. The merchandise was excellent quality. The ordering process was easy. I was called the next day to confirm my order. Wow! Great service!! The packaging was terrific. It arrived with no bumps or bruises - and it arrived fast!
Will do business with these guys again in a heartbeat! Wonderful company - highly recommended.
Darryl Mitton, Charlottetown, PEI
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-12-10

"Extremely good online retailer!!!!!! Great price, great website with great products. Sent an inquiry to sales department about an item, and received confirmation about availability. Submitted order at 12:45 PM EST, just before cut off time, and my item is in route same day."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-05

"Excellent service. I ordered 2 ThermalRight SK-7 heatsinks. They quickly informed me that they were out of stock and offered an upgrade at no additional charge. I needed a specific product so they were happy to change the order to what I specified and shipped it the same day! I would recommend them to anyone and purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Xei
Verified
1/5

2003-10-22

"I got a reply from them and they wanted me to fax or mail them the front and BACK of my credit card. Then they wanted government ID(a passport was an example from them) before they would allow a purchase. I am from Canada! They acted like you cannot verify a Canadian card! I buy tonnes of stuff online. Then, when I phoned them, they said "Oh, well I'll think about it over night" Hmm.. what kind of business gives an answer like that? BTW, he didn't think about it over night - After I left a message to cancel(5 minutes after talking to him) they billed $178 to my Visa card and did not send me SHIPPING CONFIRMATION. I will never purchase from this site. There is no reason for giving ANYONE a copy of a drivers license or passport in order to verify a Credit Card. Lux-Design.com is far better to their customers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-15

"I ordered some CCFL tubes and an inverter from CrazyPC. Price was good and it arrived quickly. However, the inverter was defective. An email to the company was answered very qucikly. I filled out an RMA and they responded by mailing me a new inverter. Their communication & service was very fast and I am very pleased with their company. I'd highly recommend it to others, and I'll shop with them again myself.
Mark Jones
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-21

"A great experience with a reseller, in every area of the process, from placing the order to delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-09-20

"Excellent, quick service on my order at a more than reasonable price. They did not attempt to "pack" the cost with "shipping and handling" fees. It was only a small, inexpensive cable, but I ordered it late Sunday, Sept. 14, and yesterday, Thursday, Sept. 18, it arrived and I was able to install it in the computer I am building. I will certainly give Crazy PC high priority for my future computer equipment needs.
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-11

"Theses people are great, I orderd my stuff on a saterday got a email right away saying about when it would be orderd. That following monday i got my shipping information and 2 days later I got my order. Prices and service is great! I would definitly order from these guys again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Being updated on the exact date the delivery was sent
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Ease of checking delivery status
Ease of checking delivery status
Delivering products on-time
Delivering products on-time
Delivering products on-time
Delivering products damage free
Delivering products damage free
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status

5/5

2003-09-06

"Excellent service. Although they stock a lot less than some other vendors, these folks carry some items a little harder to find elsewhere."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process