ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-09-05

"This company is amazing, my first experience with has been 100% !!! I ordered a Laser LED from them, not a big item but that's part of the reason they're so cool ! the price was competitive but the shipping was 70% less than the nearest competitor, Three minutes after I placed my order I recieved an e-mail confirming my order. The next day I got an e-mail from UPS and about than a week later I got my LED I live in Canada so this was pretty quick for standard UPS ground.

Here's where they really went the extra mile: the unit was defective...thier return policy states that the client is responsable for return shipping which would have cost me another $12, I wasn't interested in paying $30 in transport for a $10 itme so I figured I'd have to cut my losses and just try to fix it...NOT !!!

I sent an e-mail telling my story and they wrote back to tell me that they'd ship a replacement.

It's nice to see a company that puts customer service and it's reputation first for a change !!
Way to go CrazyPC !!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-03

"I ordered a few items from crazypc, and since I live in michigan, they got here next day! WoHoo!! Overnight shipping for the price of ground! But that also means that these guys processed my order very quickly. The order, tracking #'s, and products all went very smoothly.
One of my products had to be exchanged, and they were very kind to me and quick to respond. I sent the item back, and the exchange was sent immediately.
By far, one of the best buying experiences i've had. I look forward to doing business with them in the future. Definatly one of my favorite places to buy.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-12

"This is my first order from CrazyPC. I was a little wary of ordering from a new outfit, but I decided to give them a chance.

I ordered a case badge light, some rounded cables, case fan and some other smaller stuff. The website was easy to navigate and sending an order in was nice and easy.

I get an email from them saying that they had recieved my order a few minutes later. This is a good sign. I also noted that they don't charge my credit card until the order is filled and shipped. Now that I really like.

A couple of hours later I get an email about a problem with my credit card. When it comes to things like this, I like to call on the phone instead of email. So I ring them up and get Nick on the line. We sorted through the issue (wasn't their fault or mine, was the credit card company's) in a very quick amount of time.

Nick and the rest of the gang at Crazy PC are extremely easy to work with and willing to go the extra mile for their customers. It was so nice to be treated in such a personal way. If you want some great gear, at good prices, You can go almost anywhere, but you will not find a company that takes care of it's customers, repeat or new, like Crazy PC. That in and of itself is worth my business. Thanks again for making business with you an enjoyable experiance!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-15

"I've purchased things twice from CrazyPC. The first time around, I ordered the wrong power supply. They were very kind about exchanging for the correct one, without a restocking fee. They did, however, double-credit me during the process :) (I contacted them, and it appears that's resolved...nothing like getting free money from someone is there?). The second order was rounded PC cables (particularly SCSI). I'll order from them again. My only regret is that their supply is targeted to gamers and modders. I'd really like to see some high-end hardware like dual-processor systems available from them, but that probably doesn't fit their business model."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-03

"I have been doing business with CrazyPC for over 4 years now, and have never been let down. Instant notification of online orders, fast order processing, good shipping rates, and a great selection of products are just some of what these guys bring to the table. Many people are cautious about reviews that sound too perfect, and I dont blame them. I do lots of online shopping and almost never post comments on a vender, except CrazyPC. The guys at CrazyPC have earned my highest rating for a reason..again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2003-05-23

"Great service, placed my order and got it a few days. The order was complete and in good condition. I would buy from them anytime.....Fred"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-09

"I purchased a Dragon side panel for a Lian Li PC case from this seller. The saleswoman who processed the order was very helpful and professional. The store didn't stock the case I wanted and she offered to try to locate it for me and have it drop-shipped. The panel design is excellent and a high quality laser cut. I received the order within 24 hours. Excellent sale and I will gladly do business there again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-04-19

"This is one great palce to shop. Their range of merchandise is superior; their sales staff super helpful; and their tech staff go beyond service available elsewhere. I could not have been happier with my transactions. Totally reccomend CrazyPC."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-07

"I've been a customer of "Crazypc's" for over a year, and have bought many different items, and have been satisfied with them all. This last item was a case badge and lite which was priced $2 below their competitors'. And, as always, my order arrived in 2 business days (UPS 3-Day Select!) pefectly packed and in good order. I trust this "Internet" retailer, and will continue doing business with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-05

"Super Fast Delivery..Ordered Tuesday night, came by UPS Thursday afternoon. Great Prices and selection. I'd have no problems with ordering from Crazy PC again, and I'm sure I will."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-19

"I am extremely pleased with Crazy Pc. Everything that I had ordered was individually wrapped and padded. The swiftech kit was complete including instructions for individual components as well as the complete kit. Even the book was in its own zip lock bag. They should set the standard for the rest of the industry. I will be ordering again. I aslo wish that they had everything that I need."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2003-03-09

"Hello,
I'm the founder of Comp-Shop. We did a review on CrazyPC. You can find it at:

http://www.comp-shop.com/Companies/CrazyPC/crazypc.htm
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-08

"Not my first order, won't be my last. Only problem I had was one of the leds in my Lazer Leds didn't work. Requested a RMA and got it the next day. Can't ask for more than that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-01

"I purchased a Vantec NXP-201-BK from these guys. Everything went smooth. They sent out a confirmation email right away after I ordered. Then after they received my MO they email me the tracking number. It was packaged very well, unlike some other places. Definately would order from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-26

"WOW!! What an awesome reseller! CrazyPc has good selection and great prices. The customer service is outstanding! I have already recomended this reseller to many of my friends and will definately do business with them again. One of my most recent purchases was the Imperial Dragon case, the one with a dragon laser cut into the side. Let me tell you, the pictures dont do it justice, it is amazing! Everything they sell is high quality buy with confidenece!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability