"Website was easy to navigate, my watch was competitively priced, and my payment was processed without a hitch. My watch was delivered by DHL within 72 hours. I am happy with my CreationWatches.com experience and would order from them again if they are selling a watch I want."
"- With tax the actual prices became 44 and 46% higher to Norway than the website price.
-They dont inform you very well of tax when you buy.
- Also be aware that negative reviews on their own website gets deletet by the company.
+Otherwise their prices are quite good also with tax.
+Their transport really fast.
+Customers service is also good.
+And the watch is just fine.
"
"I ordered a watch 2 days ago, and it was here less than 48 hours later. The price was good, and the watch was in perfect condition with all boxes and papers. I will definitely order from them again."
“"Dear Customer,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally"”
"I bought a Seiko from these guys after carefully reading all I could on their website. I read that the watches come with certificates and boxes and that delivery is 10-15 days. When the invoice came through it said without box and 4 weeks delivery, I raised this with their CS agents who just repeated No Box and 4 Weeks delivery despite what is clearly written on their website. Had I known this I would have shopped elsewhere."
"Im waiting for process about 2 days. And they ship from Singapore to VN in 2 days. Box is okay. My Seiko is good. Everything fine. But my duty tax is half of watch @@~ So sad.
"
"Amazing shipping came in two days the product was exactly as described. I can’t complain one bit. I’m extremely impressed."
"this is the 2 nd watch I buy from Creation watch; the 2 nd that arrives with a dead battery. I have bought a new battery for 10 € and asked for refund (of the 10 €) the "Unbeatable Customer Service" propose a nonsense solution: to send back the watch (I guess with the new battery or keep the battery) yesss it is unbeatable to take care of customer like this"
“Dear Rune,
We are devastated that you received a watch with a dead battery. As you can imagine, unless the battery has a visual indicator; to check a battery we have to open the watch and do a battery test. This is not permitted as per our contract with the manufacturer. But this does not absolve us from blame and we are sorry this had to happen to you. I assure you, a solution will be implemented ASAP.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
”
"As far as ordering and receiving a watch my customer experience with Creationwatches was excellent. However, the watch i received was about two minutes slow per 24 hours. When i took it for service i found out my watch doesn't have any guarantee since Creationwatches are not a licensed retailer. I also found out the movement was completely broken, it couldn't be repaired but would have to be replaced. Creationwatches quickly responded to my query and asked me to send the watch to them for repair at my own expense. It has now been nearly three months and whenever i ask about the watch Sally forwards me the same message saying they need more time, not even bothering to retype or rephrase it. I would stay away from said company. If i had bought the watch from a local shop it would have been guarantees and considering tax, customs and the costs related to sending the watch back the price would have been more or less the same."
"Came in from Singapore but got here in like 2 days! Packaged extremely well and product looks fabulous."
"Watch were shipped quickly and came in proper packaging with Seiko box and everything else in order. Zero problems. "
"They sent an orient watch that the date did not work. i had to pay to send it back to either replace or get fixed. They will not answer my emails and i sent the watch back in January it is now June. If you live in the states, do not buy from Creation. they will not respond to my email and the customer service #s do not work. The watch cost $171 and it cost me $29 to send it back. I assume i will never see the watch again."
"Initially nervous about ordering from a company in Singapore. But my fears vanished quickly. CreationWatches promptly answered my emails, sent the watch immediately, and provided excellent tracking info. The Seiko Diver arrived at my Washington State address within 6 days. It came well packaged and had the important authenticity card for the international warranty. The watch looks great and runs perfectly. Couldn't be happier."
"Its my first purchase from Creation Watches,it arrived in 4 days, really fast considering it came from Asia to Europe and passing through Customs.
The watch is brand new in original box with original manual,price is good.
Communication through seller and tracking through carrier where superb.
If i will need another watch, i will definitely check Creation Watches firtst."
"Quick and simple check-out, competitive prices, fast shipping and the watch came in great condition."
"No problems with the order. Very fast delivery. "
A rep from CreationWatches.com, jasoncreationwatches, has responded:
“"Dear Customer,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally"”