"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"So this could have been a great experience but for some reason my amp didn’t get shipped with my sub even though I was told it was. Then when I told them it didn’t come... I got accused of opening the box and taking it out and was told several times the weight went against what I was saying. Can’t lie, I was highly offended and I think that’s rude especially considering the sub was in the factory box so it’s not possible to weigh more(there’s no extra space in the box). Then they made me go take pictures of the box even though the box was at a different location. So I spent several hours driving around trying to get this worked out. Eventually the amp was found and I cancelled the ordered. As much as I like the sub and wish it happened differently... I most likely won’t do business with Creative Audio anymore. Never even got an apology.
2 Stars
1 for the sub and delivery. (I love it, great product JL Audio stealth box for Camaro)
1 for them getting it resolved eventually."
"Great service and technical support! "
"Creative Audio delivers!!! "
"Got the order quick and what they described "
"absolutely the best customer service of any company i have ever ordered from."
"Great on point ! Customer service was excellent and I got my product in 3 business days! I will use them again for sure in the future! JBL hits hard in the truck price was great!"
"Excellent customer service, the answer there phone and provides good tach support."
"My amps came in on a timely manner.
I will order from them again.
Thank you Luis"
"quick delivery and good customer care"
"Good price quick shipping. "
"Excellent experience!! Very helpful with choosing correct amp and patient with all my questions. Very pleased!!!"
"Super fast shipping and great deal on all my wetsounds order! Will do business again and send some more your way!!! Thanks guys from Texas!"
"The best audio I’ve dealt with by far over the Internet customer for lifeThey are super knowledgeable super understanding so great to deal with on quality price expertise knowledge you name it they’ve got you covered couldn’t be more happier to deal with these guys kudos to running a business in this day and age was such great customer service and sales experience being top not"
"the speakers did line up, although the wire connections were 180º the factory connections, factory was on bottom of speaker memphis was on top, factory was a red wire and black/red wire vs memphis which was black wire and red wire, also factory had a small and large plug and memphis had 2 large so one had to be crimped smaller so it would fit tight and not fall off, they sound good so far, also they are advertised as they can get wet they are for outdoor use in all weather yet the warranty paperwork in the manual says warranty void if the speakers get wet. you also recommend them for use in a boat yet it says the warranty is void if it gets wet. lets hope for the money they last longer than the stock speakers
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"During this time of the pandemic everyone is either out of stock or will take several weeks to ship a product. Creative Audio went above and beyond, ordered on Tuesday and was delivered to my door Friday. Great Job Creative Audio during these rough times."