ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.56/5
Customer service:
4.59/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
4/5

2021-03-24

fair price and fast shipment

"fast shipment and they used the best UPS not FED-EX or FED-UP as i say because all packages i get shipped with FED-EX are either late, damaged or dropped at wrong house. Never had a problem with UPS. And no i dont own stock in nor work for UPS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-24

Simple navigation, quick service.

"I was looking for something specific for my vehicle and knew what I had in mind. The search and filter tools made it quick to compare and contrast options and my item was delivered well packaged within two days of submitting my order. An overall excellent online shopping experience from start to finish."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-24

JL Stealth box and customer service

"Ordered a stealth box from creative audio and did they deliver! The price was right and it arrived in 3 days. I was sent the wrong color carpet on the box but they immediatly apologized and offered to contact JL audio and have a new box built and sent with the correct color or give me an additional discount on the box purchased. I will surely purchase from them in the future. Great company with excellent customer service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-24

Awesome

"Awesome customer service and product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-23

THE ABSOLUTE BEST I'VE EVER DONE BUSINESS WITH!!!

"I can't recommend these guys enough! We had a small issue with one of the products (used) and not only did Jacob and his team fix the issue VERY FAST, they went way above and beyond what they needed to do. When they tell you customer satisfaction and their reputation is of the utmost importance to them, BELIEVE IT. They showed exactly that to me. If you're in the market for marine audio and don't give these guys a chance, then you've missed out. You WILL NOT get better customer service anywhere else. They satisfied my audio needs with excellent equipment and I'm now considering adding even more stuff JUST so I can give them more business. Thank you so much Creative Audio!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-23

Superior

"Excellent product and especially service. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

Great company

"One of the best company's I've dealt with, they bend over backwards to make customers happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-20

Updated review

"I purchased a stealth box, it took a month to build. I started getting worried bc the website never updated. As I bought this online I started worrying that maybe I got scammed. I reached out on a Saturday. They were closed. A few minutes later I received a call from them saying they had missed a call from my number. I was surprised, but the guys got to work trying to figure out what happened. Man, when I tell you that they did not hesitate to work on a Saturday for me. I really appreciate them taking time out of their day, while simultaneously feeling like a but of a Karen. They went above and beyond to track it down and give me an update. I guess I know who I am sending all my friends to now. Thanks guys.
"


Verified
5/5

2021-03-22

Great company

"Great prices. Everything was in stock. Best customer service I’ve ever had. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-22

Great product

"Great product from a great company.
Super fast shipping! Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-03-16

AlpineBDL191120-03

"i like you guys courtous helpful even with my return "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-21

Alpine PSS-22WRA

"I never write reviews but what a great experience. I gotta say the price was a lot cheaper than other places and thought I was scammed but I jumped and made the order and 3 days later I had the product on my doorstep. Installed it this weekend and couldn’t be happier. Ill absolutely but from creative audio again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-21

Great service.

"Good transaction, thank you ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-20

Product was great and the shipping was super fast! ☆☆☆☆☆

"Product was great and the shipping was super fast! ☆☆☆☆☆"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-19

Fast shipping good process

"Got my 4x WetSounds speakers and they arrived in good shape, as promised, on time, and they even included a UPS label in the event I needed to return anything. This label gave me confidence that Creative Audio has my back if I hit a problem with the order. Would buy again!"