"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"I received my JL audio in a timely manner. Haven’t installed it yet. So far very nice."
"Received my hard to find items in a timely manor , I will definitely be a return shopper"
"Great service, Fast delivery!!! Thank u creative audio!!!"
"Received on time as promised"
"I experienced some address acceptance issues when ordering, but was able to quickly connect with a real human being!
He was able to resolve the situation and even get my order shipped double quick to make up for the lost time.
Thank you Jacob!!!"
"Everything arrived on time and shipped super quick, will by from hear again!"
"Have ordered from them a couple of times and has always been a pleasure "
"fast shipment and they used the best UPS not FED-EX or FED-UP as i say because all packages i get shipped with FED-EX are either late, damaged or dropped at wrong house. Never had a problem with UPS. And no i dont own stock in nor work for UPS."
"I was looking for something specific for my vehicle and knew what I had in mind. The search and filter tools made it quick to compare and contrast options and my item was delivered well packaged within two days of submitting my order. An overall excellent online shopping experience from start to finish."
"Ordered a stealth box from creative audio and did they deliver! The price was right and it arrived in 3 days. I was sent the wrong color carpet on the box but they immediatly apologized and offered to contact JL audio and have a new box built and sent with the correct color or give me an additional discount on the box purchased. I will surely purchase from them in the future. Great company with excellent customer service! "
"Awesome customer service and product "
"I can't recommend these guys enough! We had a small issue with one of the products (used) and not only did Jacob and his team fix the issue VERY FAST, they went way above and beyond what they needed to do. When they tell you customer satisfaction and their reputation is of the utmost importance to them, BELIEVE IT. They showed exactly that to me. If you're in the market for marine audio and don't give these guys a chance, then you've missed out. You WILL NOT get better customer service anywhere else. They satisfied my audio needs with excellent equipment and I'm now considering adding even more stuff JUST so I can give them more business. Thank you so much Creative Audio!"
"Excellent product and especially service. Highly recommended."
"One of the best company's I've dealt with, they bend over backwards to make customers happy."
"I purchased a stealth box, it took a month to build. I started getting worried bc the website never updated. As I bought this online I started worrying that maybe I got scammed. I reached out on a Saturday. They were closed. A few minutes later I received a call from them saying they had missed a call from my number. I was surprised, but the guys got to work trying to figure out what happened. Man, when I tell you that they did not hesitate to work on a Saturday for me. I really appreciate them taking time out of their day, while simultaneously feeling like a but of a Karen. They went above and beyond to track it down and give me an update. I guess I know who I am sending all my friends to now. Thanks guys.
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