"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"I bought a subwoofer and amp for my son at Christmas. Well, as things sometimes happen, we just couldn't get the subwoofer to work. We checked voltage all around, double-checked all connections and finally took the subwoofer box inside the house and connected it to my home stereo. No sound. Sometimes this happens. No matter what you buy, if it is mass produced, there will be the off chance you will get one that doesn't work. Okay, so I called service and left a message since it was on a Sunday that we discovered the problem. I had a phone call the very next day, described my problem and was told they would take care of me. I was immediately given instructions on how to get a replacement sent to me and could have had one coming immediately, but I was stubborn enough to try to troubleshoot the speaker. After finding that it was internal to the speaker and I wasn't prepared to do speaker surgery, I followed their instructions, sent the proof and the very next day I was told the order was processed. I believe I had the replacement at my door three days after that.
As I said above, things happen. It's the good customer service that tells me I would come back for other audio needs, because I know that if things do happen, I'll be given great customer service. (And yes, I did put the new speaker in the box and hooked it up to test it and everything is excellent.)"
"Purchased a moderate amount of marine audio equipment from Creative. They were very helpful in assuring I was getting the correct equipment for my needs with a decent bundle discount. I needed to exchange an item and their return system was painless."
"Quick shipping, free returns, good experience. "
"Will do business with again."
"Quick processing and super fast shipping! Ordered the 23rd, shipped the 24th and arrived the 28th! "
"My purchases are always shipped fast and arrive in great condition.
Great prices and payment options are the best.
I recently had to contact their support and and it was a pleasant experience.
I will continue to be a customer with their great prices and great service. "
"Love the online store,and very fast shipping..ordered my Memphis subwoofers Sunday night and received them Thursday morning, can't wait to install them tis weekend definitely will order from them again "
"Great prices! Easy to deal with. Overnight shipping was awesome!! Pleasure doing business with you! Thanks. "
"Good Customer Service In Every Way... Much appreciated "
"My experience was great dealing with Creative Audio they have great products and even better customer support, not to forget their fast shipping! I will greatly buy their products again!"
"arrived on time with no issues. will order from there again."
"Highly recommend ! I ordered my whole sound system from Creative Audio. The bundle deals and discount codes are always great. Recently my package was stolen, I reached out to James Taylor the customer experience manager and Creative Audio was able to send me a brand new item the next day."
"Ordered m buds one stoped charging went out of their way with multiple options on replacing to make for the quickest and easiest replacement possible."
"Fast shipping nice speakers and good price"
"Awesome! amazing deal. Way way better than I expected and I am blown away. I expected to be disappointed due to price and being open box. Definitely was pleasantly surprised. Thank you!"