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Product & services pricing
5.00/5
Chance of future purchase:
4.62/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-10-03

better quality

"cheaper than autozone even with my employee discount and on top of that better quality from what ive heard."

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5/5

2019-10-03

Now bought products for my classic car I’m restoring

"Bought drilled and slotted set for wife’s Jeep Grand Cherokee. outstanding no rust quiet and excellent braking power. Now bought products for my classic car I’m restoring"

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5/5

2019-10-02

product performed very well

""""Using for the 2nd time on a set of rotors for my '15 Civic Si.

Used previusly for my '07 and the product performed very well

Max was quick to respond to my email questions!"""
"

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5/5

2019-10-02

I should have shopped at DBC brakes in the first place.

""These brake pads were very hard to find. I should have shopped at DBC brakes in the first place.""

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5/5

2019-10-02

Arrived quickly,

"Straight forward purchase, easy to search for you vehicle's parts. Arrived quickly, fitted the rears and the extra layer for wearing in is really effective. Very please thanks."

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4/5

2019-10-01

a returning customer

""I've bought over three sets of brakes off of DBC Brakes, I am, and will be in the future, a returning customer. Best Brakes I've put onto my vehicles! Talk to James to get exactly what you need!""

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5/5

2019-10-01

10/10 bravo.

""My hats off to DBC web layout and design team. Such a great experience on their website everything is laid out, very thorough explanations of their products and what one can expect. They have videos, data, recommendations right on the site. Will be looking forward to using their breaks on my car and I will be back as a repeat customer.

10/10 bravo.

I am not in any way being compensated for my review, these are my own thoughts and words."
"

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5/5

2019-09-30

Excellent Products

"Pls be sure that Mini cooper clubman S specs: 307mm front x 280mm rears. Sames as what you just confirmed with me. This was confirmed by Max"

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4/5

2019-09-29

Thank you DBC Brakes .

"This company is a breeze to do business with, it was the same the first time and second, price is right and the options are too, this is a class outfit all the way. Thank you DBC Brakes ."

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1/5

2019-09-26

Terrible terrible place

"They double charge credit card then claim a glitch when confronted
They refuse to cancel the order then claim it shipped. Refuse to supply tracking info
They call you an animal stupid farmer and told me to come get some
Screen shots of what they said were taken. Lawyer contacted. Credit card contacted. They tried to fraud myself and the credit card
Sad behaviour for Canadians. But this is why you buy stateside
Avoid this clown show at all cost.
They will try and steal your funds

And yes they were emailed and called to try an get this cancelled. But they refuse to answer or respond. Credit card company has : transactions on file for a one time purchase. Now that’s some glitch isn’t it
All you had to do was cancel the order. Not lie
Half hour after purchase made. Tried to cancel. You refused stating Canada post picked up purchase
Well no track number supplied and Canada post has no knowledge of parcel picked up for my name. But I’m inappropriate I wonder why
Your a scam artist hiding behind a screen. Why didn’t you just cancel the order rather then try an take more money. But you have fun An keep an eye online. You will have bad reviews everywhere sir. Facebook next. Enjoy your thieving practices or attempt of it
Right now you can have the cash. But in 45 days. You will be answering to credit card people
Have a good day
"

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Rep reply posted 2019-09-26
A rep from Crossdrilledrotors.ca, andra-25158, has responded:

“Sir, the way you spoke to our customer service department was extremely inappropriate and concerning with threats of harassment and violence, we have also kept a copy of the screenshots. We have tried numerous times to reason with you , give you different options to assist you, and you still kept on insulting/threatening. The system sometimes glitches YES, IT HAPPENS, especially when you click multiple times on PROCEED NOW button and will unfortunately double the transaction. Proof: both charges were made 30 secs on interval..We have taken the appropriate measurements with the employee you spoke to because things did escalate, but in no way sir we would charge the credit card intentionally. We can't even access your credit card information. Happy to show you, please email us to discuss further. ”


5/5

2019-09-29

10% discount for Labor Day

"All the products available are reasonably priced and free shipping helps. I got to use a 10% discount for Labor Day so that made it a better deal. Customer Service Chat was also quick to respond and helpful with all my questions"

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5/5

2019-09-29

Five star products

"I just made my 3rd order from DBC. I absolutely love their products."

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5/5

2019-09-27

"Been a repeat customer at least 5 times now and always get great customer service from Mike. I don't buy rotors and pads some any chain auto parts company anymore. Aside from service, the brake pads and rotors have been great quality products. Shipping was fast and well packaged."

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5/5

2019-09-26

Shipping was fast and well packaged.

"Been a repeat customer at least 5 times now and always get great customer service from Mike. I don't buy rotors and pads some any chain auto parts company anymore. Aside from service, the brake pads and rotors have been great quality products. "

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5/5

2019-09-25

Do not sleep on these rotors!

"I have purchased DBC rotors and pads for my Tundra and 4Runner. They provide amazing stopping power on and off road. Do not sleep on these rotors!"

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