"Online selling but they cannot provide when i go to pick up."
"I always have a good experience when I visit this dealership. I'm a big advocate of DIY so I spend most of my time in the parts department, but I've had a pleasant experience interacting with everyone in the building. "
"So responsive and kind. I will order again"
"Called the parts department multiple times during the day and was just put on hold for an extended period of time without no one coming back to the line. I then went personally to the parts department, and no one acknowledged me for about 15 minutes! Poor customer service both on the phone and in person. "
"Ron is always a big help whenever I order or stop by to get parts! Your parts department really has great customer service. "
"From the moment I walked in it was great customer service. I called ahead of time to see if the car I was interested in was even available and I spoke to Ryan who told me that it wasn’t but it was available at a different location however he would have no problem getting it for me and bringing it back to the dealership we were at. I test drove a similar model, everything was explained to me in great detail, and every question I asked was answered without hesitation. You guys were great from the moment I walked in until the moment I left. I will always recommend this location to all of my friends interested in purchasing a Toyota. Thanks again! "
"Friendly and professional "
"Made an appointment two weeks in advance, the wait for an oil change was four hours. That is just ridiculous so I just canceled my appointment."
"Parts guy not helpful. Would. Or help us get part numbers and wanted to charge us 300$ more "
"I bought my TUNDRA 2024 I love it but the deal was to put sideboards installed and include them in the price and they did but when 8/02 to my appointment they didn’t have those sideboards they needed to be ordered so they told me is going to take a while for them to get here I ordered a back bed cover with them I paid for it came in 3days but not the sideboards? Is being 15 days and I called yesterday for the status and no one can tell me by when I will get them And after a while I received an email saying that my order was placed! I think they are messing with me "
"I ordered parts online and they did not call to tell me they were in. I had to call them. I've had better service when ordering parts online from another local dealership and will probably go back to them. Most of the staff don't seem to care much and have a disgruntled air about them. "
"What’s to Tell ! The order hasn’t been delivered "
"VERY PROFESSIONAL PEOPLE."
"I ordered parts on line, and followed up two days later. I called the parts department and Louis informed me that the items I ordered were wrong for my vehicle. He corrected made sure the parts I needed is correct and had it ready before 3pm, enough time for me to complete my repairs.
Thank you, Louis. You saved the day. "
"If you want for sure parts fit specially on Camry motor rear mount. No need to take a chance. It will save you double work. Thank you very helpful parts dept."