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Verified
5/5

2021-04-18

Great Experience

"I am so happy I found John Elway! I was looking for this specific part for ages and not only did I get a fantastic deal, the shipping and customer service was outstanding. "

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Verified
4/5

2021-04-17

Overall Good

"Arrived early and was a perfect fit"

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Verified
5/5

2021-04-16

Great people make a great organization

"My internet parts order included a drivers seat cover for a 2016 Prius that was not correct for my cars VIN. An alert parts department member not only caught the error, but corrected it, saving everyone involved the results of an incorrect parts order. Great catch, great staff, it is no wonder this parts department is successful."

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Verified
5/5

2021-04-07

Great service

"Ordered an OEM part for my Toyota Prius. Picked it up a few days later. Very happy :) "

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Verified
5/5

2021-04-03

Customer Service Parts Department

"The customer service parts department took the time to research my order. I was in doubt that I order the correct part. Louis took a good look at the order and determine I had requested a part that was missing Homelink and sunroof controls. That part cost over $1,500. Way too expensive!"

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Verified
5/5

2021-04-01

Called in with questions

"About my order and so nice and helpful. "

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Verified
1/5

2021-03-29

Canceled order

"Not good didn’t let me keep order going "

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Verified
5/5

2021-03-25

Good customer service

"Kai the internet manager is really helpful "

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Verified
5/5

2021-03-26

Quick service, low price, quality parts

"First time purchase and everything went smoothly. "

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Verified
5/5

2021-03-23

Great prices

"Great prices as always. Quick turnaround "

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Verified
1/5

2021-03-22

WHERE ARE MY PARTS!

"I ordered my car parts from John Elways Crown Toyota weeks ago and they still haven't shipped them.
Not even an update from these people.
"

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Verified
4/5

2021-03-22

On line was good

"On line was good experience ordering part also when picking up my order was Great "

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Verified
1/5

2021-03-19

Customer Service

"No masks on customers/team"

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Verified
3/5

2021-03-19

Took 5 days for them to gather an order of an oil filter and wipe blades. Ridiculous

"Never again. Rather pay double the price at other dealerships who fulfill the orders asap and not at their leisure. "

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Verified
5/5

2021-03-15

Best deal

"I found the best price for genuine Toyota floor mats with them. The local dealer wanted over twice the price for the same thing. They got here within three days too!
"

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