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Product & services pricing
4.36/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.49/5
Customer service:
4.03/5
Return/Replacement policy:
4.59/5


1/5

2024-12-21

cannot connect Amp I purchased

"I was unaware the amp only connection is RCA plug"

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5/5

2024-12-20

Great customer service

"After searching for a few weeks for a new set of headphones I contacted Lori at Crutchfield and we narrowed it down to three pairs and I did more research and called her back and ordered the Meze
105EAR set and could not be happier with Lori and Crutchfield. They sound fantastic and way over their price range. Thanks for your input Lori.
"

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2/5

2024-12-19

Famous tech support was just a voicemail

"There were no instructions included with my Cloudbox for activation except to call Crutchfield. When I did, it was just a voicemail and no return call has been received. "

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5/5

2024-12-19

New truck radio

"I was nervous about ordering our new truck radio and associated components online. I'm so glad that we used Crutchfield! I had an installer putting the radio in so when the delivery address did not match my billing address, Crutchfield called me to make sure this was correct!! They protected my order for me. They sent updates on the delivery, they delivered quickly, they delivered all parts correctly. Everything fit perfectly in the truck and worked perfectly. They provided excellent customer service, and it is obvious that they are a well-run organization. I highly recommend them! "

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5/5

2024-12-18

Headphones

"My order arrived within 48 hours. Everything intact and packaged well. "


5/5

2024-12-18

Excellent customer service

"My agent made sure I got exactly what I needed, even the difficult to find items, and shipped them out right away"

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5/5

2024-12-11

Bose sub 500

"I bought a refurbished Bose 500 sub for my soundbar and it was shipped fast and it works perfectly and looks brand new."

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5/5

2024-12-10

Crutchfield Tech Support and Customer Service is OFF THE CHARTS!

"If I buy anything electronic, I buy from Crutchfield. In this day and age when it's almost impossible to get customer service, Crutchfield is amazing. "

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5/5

2024-12-08

Great products and service.

"Great speakers. The 5x8 Kenwood 2 way fit perfectly in the doors of our Windstar van. The free wire harness adapters made installation perfect. "

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5/5

2024-12-06

Prime Example

"Shopping from Crutchfield has always been smooth and enjoyable. Their website is easy to use, their shipping/packaging is great, their customer support is great, and they have a wide selection with competitive prices. They're a great example of what a business should be like."

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5/5

2024-12-03

Very Pleased!!

"Last Week I ordered a radio and 2 speakers for my 95 Ford. The sales person on the phone was very helpful and walked me through the installation parts that I would be receiving with the radio. I received the order 2 days before the projected delivery date. So far I'm very pleased with this order. I look forward to doing business with Crutchfield again in the future."

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5/5

2024-12-03

Happy customer

"Product was delivered on time and received in good condition. Pleased with Crutchfield service. The Samsung S95D is an amazing TV."

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5/5

2024-12-02

Safe & secure with Crutchfield

"Tweeter failed after 3.5 years under a 5 year warranty . Crutchfield replaced the whole speaker without question "

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5/5

2024-11-26

great service as always

"Look Reader, if you are here, you are looking for a good source of audio parts. Crutchfield has been doing this since before I was born. they offer all the extra bits like speaker connectors for free, which is a total game changer. go look around find somethng you like and buy it. these guys will take good care of you."

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5/5

2024-11-16

Excellent Tech service

"I had trouble installing the interface connection part of my new Boss power head and the Tech team talked me through it until I got it to work, Thank You for being there "

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