"Crutchfield provides unmatched customer service, fantastic variety of products, and great instructions through their MasterSheet customized to your vehicle!"
"The item showed up as available to purchase. I submitted my order payment only to hear a few days later the item is actually out of stock. Take these unavailable items off the website please."
"So I was amazed when this arrived at my door in less than 24 hours. It also came with instructions specific for my vehicle. Easy installation with all the hardware needed. Would definitely recommend."
"I have been buying from Crutchfield for over 20 years. Yes you can get it a little cheaper if you look around but you will not get the customer service. I have considered going somewhere else at times but I always ask myself "What if something goes wrong". Crutchfield is there and waiting to get you through and make sure your project end up the way you dreamed. From exchanging a system to a different one because it didn't quite deliver what you hoped, to answering a technical question "where does the yellow wire go"? When it comes to customer service Crutchfield is doing it right. Remember frustration does have a price"
"Technical help cleared my problem right away!"
"The Crutchfield video of the Bose soundbar gave us the information we needed to make an informed soundbar purchase decision. As stated in the video, the soundbar works well with the HDMI ARC connection on our TV.
The ordering was easy and convenient delivery to our door. The packaging was very good.
I will continue to go to Crutchfield when shopping for audio equipment. "
"The right side driver and rear speakers have blown on me a few weeks after installing them!"
"Needed to buy a couple shallow mount subs for my Tundra so I decided on two JL Audio 12TW3's. These are pricy subs so I was looking for any break I could get and I just so happen to find two subs here at Crutchfield, one was an open box and the other was a scratch and dent. So I ordered both of them and they where on my door step just a few days later. I ended up saving a couple hundred dollars and I can't find anything wrong with either of the subs. These are substantial drivers for being shallow mounts. I have no doubt that these things are going to pound. Now I just got to install these bad boys. "
"The service guy that helped us was fantastic and was able to resolve our issue in 5 minutes. But, to charge $125 to remove one stripped screw is borderline price gouging. Can't blame it on transportation costs, we live 10 min drive from Crutchfield Charlottesville."
"Everything I needed came in one box. I ordered the extra wiring harness which was well worth the money. The instructions and mounting parts were perfect. I did not even need help from the crutchfield phone help. Total time was 70 minutes to install. If your worried about your ability to do the installation yourself, you can do it."
"had a pleasant experience ordering my turntable. the rep named keith helped me with the order. quick and easy. he listened to my concern about shipping. had some products shipped in their carton only to find them with the corners smashed in from handling. he said he would make a note of it. had my package delivered yesterday 10/26 and it was encased in a heavy duty shrink wrap. thank you very much keith and crutchfield.
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"After purchasing 2 different stereos from Amazon, and neither one seeming to work, I remembered I had a great experience with Crutchfield a while back and decided to give them a try. Well, that was the best decision I've made in a long time. First off, they go through the vehicle you are working on, what factory equipment you have and what you NEED to make a new system work properly! Then you have all the options shown that will work with YOUR vehicle, not a generic fits-all ! I had a question after (quickly) receiving my new system and their tech dept. is amazing , had my answer quickly, didn't spend an hour on 'ignore' and had a pleasant conversation with my advisor ,Tim. I will be installing my new system this weekend and can't wait to add additional upgrades as $ allows . :) Go with these guys, you WON'T regret it ! "
"couldn't be better! excellent service. Courteous. Knoweldable. Friendly experience. And super fast!
Bill Cutchfield's name is on the Invoive--a very sincere "I mean positive business.""
"I did all my research on the Crutchfield website and was able to install my radio, speakers, and powered sub on my own. This was my first time installing these products, and it was straightforward with Crutchfield's step-by-step guide and wiring diagrams! I highly recommend this site to anyone wanting better sound in their vehicle"
"This radio came with everything, including tools to put it in. The wires were already harnessed and set to plug and work. Much better install experience than other radios we have gotten in the past for other vehicles. Will never buy from somewhere else again. Crutchfield is the way to go!! Thanks!!!!!!!"