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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2022-10-21

Crutchfield #1 Choice for Audio

" Great service and fast shipping. Great prices. I recommend Crutchfield to my friends. Only thing missing is a phone app."

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5/5

2022-10-21

Over the top.

"Great products, on time delivery and great packaging. "

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5/5

2022-10-04

Had camera I wanted and fast delivery

"Found Crutchfield had a somewhat rare version of a camera I wanted. I ordered on a Wednesday morning and was glad to see I should have it Friday, with normal two day shipping. We were seeing friends Saturday I wanted to try it out on. Late that afternoonI saw I had a phone message from them about a credit card confirmation number. I called them back about 5:30pm and all was good with card but it looked like Saturday delivery now. However, I found an email early Thursday morning saying the item had been shipped UPS - I thought how did that happen after business hours? Anyway, looking at tracking, the camera somehow got to UPS very very late Wednesday and I did get it Friday. Love the service, I will be looking at Crutchfield now for future photography needs. Oh, also they included a link to the camera manual in the shipping confirmation email so was able to look at that before delivery."

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5/5

2022-10-18

Best of the Best

"Excellent service and curtesy. There knowledge is out standing. They are very willing to help solve your problems. "

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5/5

2022-10-17

Crutchfield never let me down

"I always loved car audio. Even when I didn't have a car. I would read the catalogs I get in the mail and wish on building a system. Now I have a full "Budget SQ" build. I get all of the info I need on the products to do it right the first time. I'm proud to show it off on my "Big J-3RD " YouTube page."

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5/5

2022-10-13

Pleasantly Surprised!!

"I called Crutchfield for the 1st time from a recommendation of a friend of mine. Conrad was my rep. Walked me through the purchase. Seamless! "


5/5

2022-10-12

Great customer service

"Customer service is always great. Any issues you can call and get answers. The installation instructions are awesome. Always a good price as well. "

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5/5

2022-10-12

Best customer service and sales in the industry

"Personalized, helpful, superb expertise and knowledge of products. Best of all when I did have an issue with a purchase everything was corrected without me having to beg. Best service from rep Mulligan of any retail post COVID. Superior customer support. Worth every penny."

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5/5

2022-10-08

Great Job!

"I have never ordered from this company, however I decided to give them a try and I'm so glad I did. Excellent in all ways. I had no problem in ordering and received my order in speedy time. I will order again from Crutchfield. Great job! "

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5/5

2022-10-08

Nothing but the best !

"I will only shop at Crutchfield. Why bother with the others. I have spent thousands of dollars with them and I'm just getting started. I live as far away as anyone, however they are always right on the mark. Excellent !"

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5/5

2022-10-07

Great items shipped super quick!

"I ordered replacement pads for my Grado headphones and they were a perfect match. Also ordered replacement pads for my Record Doctor. Items were reasonably priced and shipped and received super quick. Very pleased! "

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5/5

2022-10-05

Best on line company

"Crutchfield is the best pn line shopping experience, period!"

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5/5

2022-10-03

Outstanding

"Thanks for your excellent service "

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5/5

2022-10-02

Always a great experience

"I really appreciate the attention to detail that Crutchfield brings to the table. They always know exactly what I need to complete my car projects - including parts I wouldn’t have thought about, tools I might need, and clear instructions.

Prices are right (and alternative choices are always reasonable). Shipping is reasonable, and they use decomposable shipping supplies. Highly recommend Crutchfield.
"

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5/5

2022-09-27

Staff very helpful

"No pressure, just wonderful guidance and advice from a very knowledgeable staff. Very happy with my purchases."

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