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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2022-09-06

The Only Way To Go

"Tech support is beyond compare. They answered the phone and immediately helped with specific-to-my-vehicle information on installation issues I was having. All resolved. I can't envision a better implementation of customer service outside of coming to my vehicle and installing it for free lol."


5/5

2022-09-06

SIMPLE AND EASY

"CRUTCH FIELD IS ALWYS A SMOOTH AND EASY PROCESS. THEY HAVE EVERYTHING YOU NEED FOR PARTS/ACCESORIES AND HAVE DETAILED INSTRUCTIONS AND HIGH QUALITY EQUIPMENT."

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5/5

2022-09-05

Boss radio kit

"My order was shipped quick, everything I ordered was correct. The Ready Harness option was awesome, saved me a lot of time on the install. Thanks to Kaylee who did the wiring harness. Enjoying the radio now."

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5/5

2022-09-05

One of the best electronic dealers AND they actually answer the phone, work with your question or problem until resolved.

"Bought a new Sony Bravia XR-48A90K. This is a typical Sony Quality and performance TV. My third Sony TV. Since 1987. Yes they last that long… Picture and sound are 2nd to none. I have a Nakamichi surround bar/system. The Sony recognized the Nakamichi and pared it automatically. This TV has great flexibility to suit personal preferences or let it do all the settings for you. One thing to be aware of with the Goggle app…it does not provide for Comcast Xfinity streaming you must use Roku or airplay from your MacBook or iPad to watch Xfinity streaming. Which I personally prefer than Goggle. Love the one day overnight delivery."

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4/5

2022-09-04

Almost Perfect

"Nearly everything went as needed with this project. Head unit, install kit, and Maestro adaptor, all as needed and everything works great. My only two complaints are; I added an antenna adaptor, as recommended on the 'other items' list, but an adaptor is already included with the mounting and wiring kit, so I now have an extra. The other minor complaint is with the wiring instructions. It seems obvious in retrospect, but with as detailed as the Crutchfield instructions are, it made think twice since it wasn't listed. There was not instruction on connecting the RCAs out of the radio to the speaker wires in the wiring kit. Due to the wiring kit having RCAs prewired, it was simple. "

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5/5

2022-09-04

Happy Shopper!

"Simple and easy to navigate website, made for an easy transaction. There was help every step of the way, if needed, but none of those annoying pop-up chat boxes..."

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5/5

2022-09-02

Just what I needed

"I had a JVC surround receiver that I bought in the ‘90s. It was still running fine but I wanted to upgrade. Only had this a couple days but so far so good….still learning. I like it so far, especially the Bluetooth which I haven’t used yet but I’m still learning. I would recommend unless you’re an audiophile. She does get warm though. "

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5/5

2022-09-02

Best experience

"Easy to find the perfect stereo and the wires it needs for that stereo. Also gives all the manuals of how to setup and gets thing to work together with your setup. Shipping was very fast and looks like carrier took care of the package 10/10 experience will buy from again"

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5/5

2022-09-01

Great experience

"Good price, fast shipping and had everything I needed to do the install! "

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5/5

2022-08-31

Happy Customer

"Crutchfield is my go to for Home Theater Equipment. Fast delivery and excellent customer service."

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5/5

2022-08-30

Extremely pleased

"I purchased a refurbished unit and it's appearance is like new. 2 day free shipping via UPS and Crutchfield even included 3 pages of stickers to make the move from my old receiver to this one extremely easy. I am totally satisfied with this purchase. "

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5/5

2022-08-30

Quality of Alpine

"The customer care gentleman was a big help. Went over all options I had with my 2021 Mojave Gladiator. I love my head unit, quality is spot on only thing that was on the negative side is the price. Quite high but I got what I wanted. Thank you"

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5/5

2022-08-29

Flawless Purchase

"The purchase procedure went without a hitch. It arrived exactly when promised. So far I am very satisfied with the Bluetooth receiver. I would definitely purchase from Crutchfield again. "

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5/5

2022-08-29

Best customer service, great products

"Basically, I shop at Crutchfield when i can because I know that they stock high quality products - no sorting through cheaply made junk like at the giant retailers/amazon. Customer support is always quick and the staff are super knowledgeable with great recommendations. I havent ever experienced what it's like to return something, but i assume it is reasonable as well. "

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3/5

2022-08-29

Great product, absolute trash shipping experience

"The product I ordered was great, in-stock and available to ship immediately. However, whomever at Crutchfield that works in their shipping department needs their head checked. They simply slapped a UPS label on the outside of the product box and shipped it without any protection, additional packing etc. The box arrived mangled, damaged but luckily, by some unknow force, all the contents were still intact and amazingly worked. Serious folks, put your customers first, use a shipping box, some bubble warp etc. Don't be lazy."

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