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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

4/5

2022-08-28

Very quick arrival and the exact wiring harness I needed

"Great quality but can't figure out how to get the backup camera to wire correctly due to now wiring diagram with the harness. "

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5/5

2022-08-28

Found what I was looking for

"The items I bought fit as advertised, I got all items I needed for installation with all needed instructions. Web site was very easy to navigate. I received shipping updates regularly and received my order in 2 days as advertised. Very impressed I will return to you the next time I need something."

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5/5

2022-08-28

seamless

"from search purchase delivery to install I was guided and I feel looked after even tho i spoke to no one at the company. "

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5/5

2022-08-27

Hands Down

"The absolute best products and support staff ever. In a world of mediocre they are pleasant professional staff . Make me look forward to car dash/products again! I can’t say enough good about the entire process and team."

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5/5

2022-08-23

Excellent Blu Ray player

"I wanted a good player that could read every kind of disc I have: DVD, Blu Ray, CD, SACD. I ordered from Crutchfield on a Tuesday and the Sony unit arrive Friday! Can't ask for anything better than that. The unit plays fantastically well, the picture quality is great, set up a breeze, and the DSD multichannel playback very fine. If only the unit would decode HDCD!"

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5/5

2022-08-22

Crutchfield has always delivered great customer service

"I was planning to order my Andover Spin System direct from Andover, but when I (accidentally) discovered that Crutchfield sold it, their guarantees and quick shipping prompted me to order it from Crutchfield. Ordered on the 16th, delivered on the 18th. Everything boxed very well. Lots of helpful instructions included.

Having been an audio enthusiast for 40+ years, it's comforting to purchase from a company that has been standing on their customer service for longer than I've been interested.
"

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5/5

2022-08-23

Prompt shipment!

"Ordered on Wednesday and received shipment in DFW on Friday morning. Excellent service and communications. Product as advertised."

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5/5

2022-08-21

Perfect fit

"Ordered some 6.5 in coaxial Rockford Fosgates for my 2019 F-150 front and rear replacements. Crutchfield identified the adapters and harness adapters and they went in perfectly. Amazing service."

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5/5

2022-08-21

Above and beyond customer service.

"Excellent purchase and help with the install. "

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5/5

2022-08-18

TV Installation

"From the purchase to the installation, everything was performed well. "

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5/5

2022-08-18

Customer service from Crutchfield is truly outstanding!

"The Crutchfield rep always helped me understand options without pushing to higher cost products. I appreciate the experience and guidance!"

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5/5

2022-08-15

Great service

"Order some door speakers for my truck. They were priced competitively and came in two days.. packaged well with everything I needed. After installing them the sound was worse (stock head unit ) so I removed them and have since returned them.
The return process so far has been a breeze. Will see how long it takes to get back my money but so far I have nothing but a positive impression even if the product didn’t workout for me.
"


5/5

2022-08-14

Awesome

"Bought the Boss BE 7ACP-FT to upgrade our RV. Has everything we need, including inputs for cameras. Fast shipping."

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5/5

2022-08-14

Knowledgeable advice

"Needed assistance in getting the right turntable with 78 rpm option and the proper styli for both 78s and 33s/45s. Great help in establishing supplier for the 78 stylus. Incredibly fast delivery from both you and the stylus supplier. Good job, Carson!"


5/5

2022-08-12

Incredible

"I placed my order on a Sunday early in the evening. I received an email that my oder had shipped within the hour. Who’s ever heard of that ?????"

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