"I purchased a Yamaha receiver that was not originally in stock. I was notified as soon as it available and placed the order immediately. I received a call to verify my information and alternate shipping address which I appreciated since I didn't have it shipped to my house. Everyone was easy to talk to and would definitely purchase again from Crutchfield again!"
"My husband & I stopped into the Charlottesville Crutchfield store to look at a replacement cd/radio for my Blazer. As soon as we entered the store we were greeted by a salesman named Jake, He was friendly, very knowledgeable & helped us find a great replacement with a free wiring harness, antenna, adapter plate plus a great price as well! This place has very reasonable prices, sales often, beats Best Buy hands down. We will be visiting this store soon for a tv."
"Fast shipping, easy install only took about 15 minutes and are plenty loud enough cruising down the highway... would definitely recommend "
"This is my third old truck that has had a crutchfield system put in. Always have great prices and a perfect fit."
"Found Cruchfield on the web when Googleing for speakers. I wanted to replace my two 1970’s Technics.
Called and spoke with Blu. Very knowledgeable and helpful. Bought the speakers over the phone. Beautiful speakers with delivery to me in 3 days.
Great tech support and great customer service!!
Shop no where else. This is the place!"
"Highly experienced in audio/ visual technology yet fundamentally an old tone company with old time values and customer service!"
"2005 CR-V... Was looking for a BLUETOOTH adapter they had it... SUPER FAST and KNOWLEDGEABLE!!! Alonzo got me hooked right up. Installation was a breeze as well. I think total time to install was 5 minutes... MAYBE!!! Took longer to get the tools out. THANKS!!!"
"The online tools made it simple to identify speakers that would easily fit in the factory openings. With minor modifications to the car, the new speakers (Polk Audio DB 652) fit perfectly and sound great. I would also like to note that the online tool not only identified new speakers that were in stock, but also provided the availability of any open box items. I ended up buying the open box speakers over the new to save a few bucks and they were perfect. No signs of being used."
"Once again, the best price and shipping as fast as any other giant vendor. Most importantly, if you have questions or issues with your product, you know Crutchfield has the expertise ready to help--that's the biggest differentiator!"
"Made the whole selection extremely easy and install was a breeze because of their tech data for vehicle specific."
"Always speedy shipping and great products!"
"Since my first car I've gone with Crutchfield for car audio components. I keep going back because of the industry leading customer service, both for research & selection, as well as for the DIY installation support. The inclusion of free adapters, wiring harnesses, etc has always been a HUGE draw to me.
However, on this recent purchase, I found the installation documentation and adapters to be less than ideal. I purchased 2 sets of speakers - front door, and rear door, for my 2012 Nissan Rogue. The front door speakers were supposed to be a drop in fit, however they interfered with some alignment pins on the door which were not highlighted in the installation instructions. Also, the hole pattern on the speakers didn't align with the car hole pattern, so I was only able to install 2 of the 4 screws per speaker.
On the rear speakers, Crutchfield included an adapter housing for the speaker. This adapter didn't fit without modification, as I had to trim off 4 pieces per housing just to get the speaker to fit.
I'm fully capable of doing this sort of DIY, but I have come to expect a more complete and detailed oriented service from Crutchfield. Overall, I'm not fully pleased with my last Crutchfield experience."
"fast delivery, free install kit and wiring harness even with a cheap head unit.
crutchfield is old fashion great service. "
"I’ve known about Crutchfield for years, but this is the first time I’ve ordered. I was under the impression they only dealt in high end audio which costs a lot of $, but was pleasantly surprised to find out they carry quality merchandise which can be quite affordable.
A big plus was the fact that they recommend components that are known to fit (was upgrading audio in my vehicle) and also the most popular products purchased by others. This removes the frustration that comes with finding out the part you were so excited to install doesn’t fit, or sounds less than you expected.
I also appreciate the fact that they list what tools are needed and offer some of those for sale. Yes, you can improvise but having the right tools for the job makes things 1000 percent easier.
The bonus on top of everything was the included harness adapter that was included FREE!
I will definitely be using Crutchfield again!"
"Very pleased with the service and customer experience. The tech support is superb. Thank You."