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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2021-08-14

Great service

"Easy install - directions were spot on. I had one question and a quick call got me to a tech who had an exact picture that I needed to finish the job. The harness service was well worth the price."

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5/5

2021-08-12

Great experience - Outstanding customer service

"I am building a new house and received tremendous help from Chad in roughing in a design for the house and making recommendations for equipment. The online listening room has been a great resource and I will continue to shop (and Buy) from Crutchfield !"

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5/5

2021-08-12

Excellent

"I placed my order on Friday afternoon. I was listening to my new speakers Monday afternoon! "

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5/5

2021-08-12

Excellent customer service

"I had a small issue with damage to my item. I got into a chat with Wren. He quickly helped resolve the issue, without requiring me to send the item back. The item I purchased was a JBL Boombox 2.Thank you Wren and Crutchfield for allowing me to keep the speaker; my party went off with out a hitch.

I will be pointing my friends and family your way.
"

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5/5

2021-08-09

Called in vs online

"I called to make the order vs online. I received great help in getting answers and ordered the recommended receiver. The process was easy and I’m happy with the recommended receiver. "

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5/5

2021-08-07

Best!

"Best place to go for any electronic needs. Awesome customer service. "

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5/5

2021-08-03

Bought another pair

"I bought a pair of Infinity speakers for my 66 Coronet and liked them so I bought some for my pick up. I can’t hear real well and they sounded clean and easy to listen to. "

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2/5

2021-08-03

Pre-wiring rip off!

"I paid the $25 to have the wiring pre assembly done. In the description online it explained everything that could be pre wired would be but some wires would have to be done during installation. It went on to say that it was because those wires were done directly to the vehicle. But I got my harness and a whopping 3 wires were pre connected, the aftermarket stereo’s wire harness wasn’t even touched! I’m very disappointed. Don’t bother paying the extra money to have the wiring pre assembled because 3 wire connectors aren’t worth $25!"

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5/5

2021-08-02

Best purchase and service

"Crutchfield always puts together install kits to make stereo installation so easy even though it looks complicated !!"

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5/5

2021-08-02

Fast shipping

"This is my first time shopping with crutchfield and was very easy and I was quite impressed with their shipping speed. "

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5/5

2021-08-01

Awesome Customer Service

"Simply put Crutchfield is an impressive company! With their attention to customer service, it is so nice to purchase products from a company that values their customers and potential customers.
In talking with Rodell who guided me through the entire process, he was able to match my purchasing objectives exactly to what I needed. There was not any sales pressure and he spent all the time necessary to earn my trust & business through numerous phone calls & questions. What a wonderful company with incredible values & employees!
"

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5/5

2021-07-29

Ordered online from CA, worked out great!

"I ordered a pair of Klipsch speakers. Received exactly what I ordered, came in two days. I would definitely buy from Crutchfield again."

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5/5

2021-07-29

Replacing Factory Speakers

"Crutchfield service was outstanding, they shipped the product quickly, all the installation necessities worked as advertised with no modifications whatsoever. And all-around excellent experience, but I’ve ordered from crutchfield before, so this is nothing new!"

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5/5

2021-07-28

GREAT SERVICE, SAVE MONEY!!

"I would have saved a ton of money if I would have known about Crutchfield. I found them late in the search for a stereo for my car. I did end up buying speakers, adapters and tools to complete my project. If I would have started with them the same equipment would have been less money. Now I KNOW. Instructions on how to install a stereo and speakers in my car are very helpful. Thanks again to Crutchfield.
Mike H.

PS: shipping was fast and free
"

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5/5

2021-07-27

Outstanding Customer Service and Advice

"Called Crutchfield for guidance on a basic amplifier to drive some outdoor speakers. Colby was extremely friendly and knowledgeable. Once we established the correct product he took my order efficiently over the phone. In fact, despite not shopping there for many years he located me in the system with ease to make the ordering process even more smooth. Free shipping and it arrived in one day! Crutchfield has earned a customer for life!"

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