ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2021-07-01

Easy shopping.

"Needed a new radio for my old truck. Put the truck's information in and suggestions popped up that were relevant to my truck. It took only a few minutes to select the radio I wanted and it even gave me a free installation kit. The radio was on my door step the next day. Installed the radio the following day. The installation was easy and the radio worked fine. Good product at a good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-01

PAINLESS EXPERIENCE

"I was able to look up radio and speakers for my Motorcycle by application. Ordered and delivered in timely manner packaged well. I will definitely look to Crutchfield for future purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-30

Great product with sound customer service

"Best price on my Samsung smart tv. Shipping was right on time with no damage. Thanks for the pleasant shopping experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-30

Fast delivery

"Fast and accurate delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-29

Doesn’t get easier!

"Everything went together awesome. They included everything needed. I didn’t even think about the wire harness and speaker mounts. So easy "


5/5

2021-06-29

The best service

"My order arrived accurate, well packed, and within a week. Unhear of these days. Thank goodness someone still knows what service means. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-27

SiriusXM SXV300V1 Tuner Purchase

"I've been waiting to get the SiriusXM SXV300V1 Tuner for some time now. Crutchfield offered it with with a great promotion, plus their dependable service and support. I've been a customer with Crutchfield for years, and never had to worry about a purchase I made from them. So, I know when I make a purchase that I'll get excellent support for any issues that may arise with my product. I'll be doing business with Crutchfield again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-26

Klipsch subwoofer

"This would be my 2nd purchase from Crutchfield in the past month, great products and amazingly fast shipping. I live in a rural area so getting to any specialty electronics store is impossible and then they may not have what I want. I recently purchased a Yamaha A-S501 amp after waiting for weeks for it to be in stock. Crutchfield emailed me that it was in stock it came in 2 days after I ordered it, I then ordered a Klipsch R-10 SWi subwoofer and that also came in 2 days. Both sound amazing together and all the reviews I read on the website helped make my decision. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-25

Service as it should be

"I ordered an Audioengine Bluetooth receiver. The product is amazing. I'm running a Bryston Amp through B&W 801 Nautilus speakers, true audiophile equipment. This product sounds great. The price was as low as I could find anywhere. Free shipping and lifetime support sealed the deal. To top it off the box was packed with biodegradable, compostable peanuts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-24

Fast And Whole

"Delivered a day earlier than expected and the products were in great shape. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-22

Exceptional Customer Service beyond anything else

"I bought lots of expensive parts and all arrived in time with fast shipping provided to me for free. Packaging was flawless and safe for shipments. Nothing ever was broken. Returns are very easy, if need. Phone support is excellent and US based. Everybody at Crutchfield knows what to do and how to get thing moving.
I recommend there store above anything out there is. It is much better than Amazon.

KO0815
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-06-21

Excellent support before and after purchase

"I purchased a modern stereo unit to replace the factory one in my Honda Fit. They threw in the replacement dash unit for free, along with all the proper required connectors for my car. I had a question during installation about a few of the wire connections. Their support line answered quickly and gave me the info i needed, specific to my car and the unit i purchased. Very impressed over all!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-06-19

Good deal

"Ordering components that fit my escape was nice. Went in with little to no trouble. Instructions were pretty good ... a couple spots were a little confusing. Oem Instructions for kit were just as vague but I figured it out in a few minutes of monkeying around with it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-18

Speaker change

"Parts and extras received were exactly as described. Everything fit perfectly. Sound quality was great again after installation. Have bought through Crutchfield in the past and all my experiences have been good. Will continue to trust their judgement and recommendations for future purchases. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2021-06-18

Quick shipping

"It was easy to place my order online and the product shipped as promised. It actually arrived early and undamaged. My only complaint is that the receiver was shipped in the original box with logos and a picture of the device It was left on my front porch and anyone who came along would know exactly what it was and could have helped themself to my electronics. "