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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

4/5

2021-05-12

great speakers

"the whole experience was easy, from looking up what i needed to purchasing the speakers and getting them shipped to me. The Infiniti ref speakers are great and sound awesome but i wish the box came with better instructions especially with an explanation about the tweeters that come with them because of the button they have on it. Also the mounting kit that was added to my order was good and did fit but they only have one slot for the speaker wire to come out of and with these speakers you want to try and angle them a certain way so i found this very difficult to do since the wires did not reach the connections. i don't see why they don't add more slots so you have more options on how to have them wired. "

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1/5

2021-05-12

Don't rely on 2 day shipment

"2 Sonos speakers were ordered on April 30 with 2 day free shipping. Speakers arrived on May 11 after a tour of the U.S. Shipped by USPS, the speakers left VA for Philly, from Philly to Wilmington Dist Center (just a few miles from my post office and home), and then from Wilmington to Lake Mary, FL. After a couple days enjoying FL, the speakers left for Jersey City, NJ. After arriving in NJ and spending a day there, the speakers headed back to Wilmington, DE. They arrived at my post office in DE on May 11. On May 6, I told Crutchfield Customer Service that tracking showed the speakers in FL. Customer Service indicated that tracking showed they would still be delivered to DE by end of day, and nothing they could do. As mentioned earlier, speakers arrived on May 11, too late for my planned weekend use of them."

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5/5

2021-05-11

great value

"Great value for the price, getting all the parts I needed to install makes it so much easier and nicer instead of having to "hack it" old school. PLUS the tear down instructions are great as this is a newer vehicle that I've never tried taking apart."

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5/5

2021-05-09

Great website

"I always had wanted to install a radio myself. And with this website I was able to do so. Car stereo shops would have charged me at least $360 for a radio and installation. I spent $130. Couldnt be happier. Bluetooth stero with CD. Gonna shop for my tacoma now ."

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5/5

2021-05-09

Excellent Website, Selection, and Service

"First time shopper. Website is well organized. Selection is great, and I received my order extremely quickly. "

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5/5

2021-05-07

It's All Good

"Crutchfield was good throughout the purchase. They had the equipment I wanted and delivered it promptly. "

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5/5

2021-05-05

Always the best!

"I am a repeat customer and have always had great experience w Crutchfield. Super helpful website, fast shipping, great instructions. This time, I ordered some speakers I did not end up needing and return was super easy too."

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5/5

2021-05-04

First time and WILL be back!

"The gentleman who helped me out was extremely knowledgeable and found solutions to my car stereo build that I never thought of.

As an old school ‘system’ guy (almost 50) and have had countless systems in the past 30 years, I thought I was pretty knowledgeable, until I spoke with Travis. Awesome guy!
"

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5/5

2021-05-03

Lives up to their reputation

"Crutchfield has had one of the best reputations for owner installed auto stereos since the 70's and my latest experience proves this to be true. Everything went smoothly in my garage this morning and I will be one of many returning satisfied customers."

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5/5

2021-05-02

Great service, Excellent products. Fast shipping

"Been ordering from Crutchfield for over 20 years and the experience is always top notch. I would highly recommend to anyone buying what they sell. You wont find a better company who stands behind what they sell or who will help you no matter your needs."

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5/5

2021-04-29

Jeep TJ stero

"Fast delivery and included all of the extra parts I needed for installation for free without even looking them up. I bought an Alpine stereo and Alpine speakers. The sound is crisp full range and the tuner is excellent."


4/5

2021-04-29

True To Their Word.

"Easy Ordering Process. Was told my Shipment Would Be Two Day Shipping And They Held Their End Of The Bargain. Ordered 55” Tv And Sound Bar Setup . The Box To The Tv Was Beat up . This Was A Visual Issue But After Un-Boxing I Found These Are Very Well Protected and Found No Damage Whatsoever . Was Shipped UPS . Great Service, Fair Pricing , Free Shipping ..."

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5/5

2021-04-27

Great service

"Overall, made my stereo installation much easier. Website takes the guess work out of finding the correct installation parts. Shipping was fast and accurate. Installation sheet that accompanied the kit was not very in depth but was able to figure out how to install each component with its own manual. Would definitely buy from here again."

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5/5

2021-04-26

Nothing compares to Crutchfield

"From the ease of their website to use, to the products that they offer, to their customer service, there is nothing that compares to the high level that Crutchfield operates at. Top notch all the way around. I wouldn't think of buying electronics without first consulting Crutchfield."

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5/5

2021-04-25

Crutchfield was great, Bose not so much.

"I ordered the Bose Sleepbuds II and when they arrived, they wouldn't charge at all. I tried all the troubleshooting steps suggested by Bose and during my search for solutions is when I found several references to battery problems with Bose earbuds, including the Sleepbuds I had.

Crutchfield was immediately responsive to my e-mail about returning the Bose Sleepbuds so while I'm disappointed with Bose, I'm very happy with how Crutchfield handled this.
"

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