"I think Crutchfield is known for their customer service, and my experience today reaffirmed that. I was immediately connected to a human, and from my caller ID he already had my name, address, and recent purchase information. We talked about the reason for the return (my beloved Honda died before I could install the stereo), he asked how I wanted the prepaid return label sent, and I was off the phone in literally 3 minutes. This is how it should be done. Will definitely buy from them again, and hopefully be able to actually use the purchase next time."
"Everything about the call and the help Kevin my advisor was great "
"I purchased lower front door speakers for my 2013 Ford Fiesta SE Hatchback. The speakers arrived quickly with everything I needed and more. The vehicle-specific instructions made installation a breeze. It seems like its hard to find good service these days, but Crutchfield far-exceeded my expectations. Great job guys. 10/10. Would recommend. "
"At first I was ambivalent about making such a major purchase from a company I was unfamiliar with, but I gave it a "go" - Within a few hours my order was on it's way WITH TRACKING!!! I relaxed and watched as it traveled in amazing speed. It arrived in just a couple days... MUCH FASTER than other companies offering the same items. The cost was the lowest too!!! I will be returning, and telling associates and friends about Crutchfield!!! Thanks for making my shopping experience amazing!!!"
"A great place to buy stereo, I buy for lots of different things that come through my shop and they always come through with great products and support. "
"Excellent prices, and shipping that's faster than Jimmy Johns! And that's freakishly fast!!"
"Crutchfield associate was really helpful placing the order, free 2 day shipping was quick.. Wasn't happy with the sound of the focal speakers at all. For being pricey music sounds like it's coming out of a tin can also sound is a little distorted. I should of stuck with the Rockford Fosgate like i have in the past on my other harleys. "
"Crutchfield is without a doubt the best company to shop with for audio and video gear. I have been shopping with Crutchfield since I purchased and installed a stereo head unit in my first car many years ago and their customer service has never dropped off. They are outstanding and I don't even bother looking anywhere else for my audio/video needs. If their detailed product write-ups don't provide sufficient information to help you make a decision, you can live chat or speak on the phone with them and there is no sales pressure whatsoever. Barney Stinson would agree, Crutchfield is legendary."
"I had a great conversation with Jill about a new receiver; she pointed me to a product that's perfect for my needs."
"Always a pleasure dealing with Crutchfeild!"
"So far this product is excellent! Paid for the harness service to be pre-installed and it made the job so much quicker. Was effortless, plug and play! Would definitely buy again "
"Polk audio speakers were as advertised. Arrived on time with all adapters for installation. "
"Don't shop at Crutch very often due to costs. Every experience that i've had with them is good though. Quick shipping!"
"The ordering process was seamless. My entire order arrived in two days. I installed the radio and wiring harness the same day I received it. It only took about two hours to install and the instructions were SPOT ON!! I will buy from Crutchfield from now on!!"
"The first time I visited this website I was hesitant as to what I would find. Concerned about pricIng or the levels of performance they have. (That's the best way I can think to word it.) From beginner level to professional audiophile equipment. I was just starting out trying to find some better speakers for my daily. Then found the cheapest pair just to test the quality. For the price it was a good upgrade for the stock set. Even came with tweeters. I love how they have the vehicle specific selection that lets you find the exact fit speakers and headunits. Not only do they have car audio but they also have home and studio grade equipment. So you can find something for all your audio needs. Plenty of write ups and directions for when you buy something. Such as vehicle specific directions and specs. I like alot of things about this website **** there is cons. With it being so popular they run out of stock often. Not the worst thing in the world but if you are trying to stay loyal to the buisness it's kinda upsetting having to wait. Other than that it's a pretty awesome source for all types of audio equipment. I recommend this site to all my friends now. Shipping is super fast and pretty accurate tracking. Overall I give it a 9/10. "