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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2024-05-05

JVC Head Unit

"Great price, quick shipping and everything fit perfectly "

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5/5

2024-05-02

Excellent products, good prices, and great customer service!

"Ordered a scratch item by mistake and it was already sent. I called to ask if I could immediately return the item and had no problems being directed to not accept delivery. The new Fender x MoFi PrecisionDeck turntable that I ordered, after I realized my mistake, showed up the following day. The turntable was excellently packaged. It was easy to set up. And the sound of my vinyl has never been better. A fantastic piece of audiophile equipment that I am proud to own. "

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5/5

2024-05-02

Good site, good products, good instructions!

"Replaced an old cd player with a single din media receiver. Replaced all the install harnesses and accessories since they were such a good price also. Instructions sent were helpful even to someone with experience in installation.

Only negative feedback I have is I wish the site showed me the Sony dsx-gs80 as I don’t want an external amplifier and that would have been perfect. However I found it after I had installed my KMM-X705. The site claims it doesn’t fit my vehicle but additional wiring should always be used when installing said receiver with a built in amp.
"

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5/5

2024-04-30

Great Service

"Crutchfield always provides great customer service and fast shipping. They will match competitor prices, and their extended return period ensures you have enough time to know whether you want to keep a purchased item. "

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5/5

2024-04-27

Quick and ease

"Got my order in 2 days, great experience "

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5/5

2024-04-26

Crutchfield Guys are incredible

"Awesome from A to Z, every customer service rep are an asset to the Organization and they have devotion to the customers, Thank you to ever one, vr Luis"

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5/5

2024-04-24

Ordering and delivery couldn’t be easier

"Ordered a JBL soundbar and it was at my front door within two days. Had to buy an optical cable, but once we had that, the sound bar was easy to connect and it sounds great. "

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5/5

2024-04-20

Stereo and instal kit

"Eventing was shipped very well and quick and they made the install very simple would buy from you guys again "

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4/5

2024-04-18

Factor stereo replacement

"Happy with my experience other then I wasn't informed that I also needed a small amp wiring kit to provide constant power to the head unit, I used the feature that recommended components for my vehicle specifically and ordered everything that was suggested for installation and even had your technicians wire my harness for me, upon arrival and reading installation instructions I was informed of needing a fused constant power supply connection to the vehicle battery, but I had purchased all the recommended parts to complete my installation I had thought. Now I'm stuck trying to source something locally in my small town or order the wiring kit from Crutchfield at 19$ and 7.99 shipping charge, if I was aware of this at time of purchase I would have added it to my order to complete everything I needed for the installation. "

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5/5

2024-04-18

Experience buying from Crutchfield

"My experience buying from Crutchfield was fantastic. Great customer service providing fast service, package tracking and follow up. This is what great customer service should be and Crutchfield delivered!!

Excellent-excellent service, I highly recommend them and will buy again when I need. Thank you all.
"

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5/5

2024-04-14

Great to deal with

"Fast and easy. They hooked me up with what I need to install my new stereo. Thank you"

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5/5

2024-04-09

Never Disappointed

"Crutchfield is great! I had to make a few modifications to the DDIN bracket provided, as the real installation didn't quite match up with the provided instructions, but it was easy enough to figure out. Installation went smoothly, especially since I employed their ReadyHarness service, which was a massive time saver! Installation still took me a good chunk of the day, but vehicle audio systems have gotten kind of complicated, even in a basic 2011 work truck! Speakers took 15 minutes each and I only had two of them to replace."

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5/5

2024-04-07

Have what I’m looking for

"They always have what I’m looking for, good prices, fast shipping, and knowledgeable staff. "

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5/5

2024-04-05

A Class Act

"I recently purchased a Cambridge Audio amp from Crutchfield. I've been a Crutchfield customer for many years. What impresses me most is the consistently outstanding customer service, timely shipping updates and the care in which each product is carefully prepared for shipping. My amp was TRIPLE boxed and arrived in perfect condition. Thank you Crutchfield. You're a class act! "

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5/5

2024-04-04

Pleasant Experience

"Friendly,helpful,knowledgeable and helped keep purchase within my price point! All good!"

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