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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2020-02-04

Outstanding service!

"Customer experience with Crutchfield is absolutely top notch. Shipping is super fast, always well packaged, selection and prices are on par with everyone else, and there's bonus points that can be used for discounts. One of my favorite stores and always my first choice when shopping electronics."

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5/5

2020-02-04

Technician

"Great support. I bought the speakers that were on sale when I purchased a head unit. Should of listened to the tech guy about the incomparable sound quality of the speakers he suggested first. "

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5/5

2020-02-04

Best Shopping Experience on the Internet

"Crutchfield is remarkable for its policies and staff who are trained to be polite and super-helpful. Items are shipped immediately and packed well. I needed to make a return and they could not have been more helpful down to the return label. I highly recommend them for all electronic purchases. Have bought camera and stereo equipment over the years and have never been disappointed in their customer service, even after a few years when an issue arose. "

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5/5

2020-02-04

Exactly as advertised!

"First time ordering from Crutchfield and I was amazed at how fast my order was processed and delivered!!! Will definitely use again!"

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5/5

2020-02-03

Great experience

"Crutchfield has a really good selection of products with good prices. The item I bought shipped 2nd day air for free and arrived quickly. I bought from scratch and dent, but everything looked brand new in the box. It just looked like it was taken out to test and put back in without removing any of the protective film. For being in such great shape, it was well worth the discount of buying scratch and dent. It's been a while since I've bought from Crutchfield, but I'll definitely turn to them more often for future electronics I need."

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5/5

2020-02-02

Excellent Customer Service

"It has been awhile since I used Crutchfield for Car Audio. The radio arrived on time. After a few helpful calls to confirm installation questions, my new radio is installed and working great."

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5/5

2020-02-01

Very reliable. Great customer support

"I am sure that I am not their biggest customer. But the times that I have called for advice or purchased from Crutchfield I feel extreme confidence. I trust Crutchfield with my AV needs way more than the big box stores and Amazon."

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5/5

2020-02-01

Great service

"All items came as described shipped quickly and arrived a day early very happy."

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5/5

2020-01-30

Never shop anywhere else!

"I will never use ang other place, in person or online other than Crutchfield. The BEST customer service hands down. They actually listen to you, they don't force a lot of unneeded things or the most expensive items down your throat. I've used Crutchfield with all my vehicles and now my husband's. I've never had s bad experience, and they always make sure I've got everything I need to install it correctly the first time. Thank you Crutchfield you guys/gals rock!"

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5/5

2020-01-30

Great website

"Always a great shopping experience on the website easy to find the products I need for my vehicle."


5/5

2020-01-29

PLEASED

"This is my first time buying from Crutchfield - I was familiar with the name. I had a decision to make between a couple of Stereo Receivers / Amplifiers. Allison was extremely helpful and guided me to the Onkyo TX-8260, one of my picks.
I received the Onkyo the next day! I did not plan on the lightning fast delivery and had to call my grandson to put it into my house because I was out of town.
I have not yet installed the unit as of this writing.
"

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5/5

2020-01-28

Great Service (as usual)

"I have ordered from Crutchfield for over 30 years. As usual, I got the information I needed regarding the purchase of a new home theater receiver. I say "as usual," as I have always received excellent advise and service rom Crutchfield. When I had settled on the make/model I wanted, Crutchfield price-matched and gave me the best deal. My receiver arrived when promised. I am now in the process of setting it up.

"Lori" was a pleasure to work with on my order - again - "as usual "with all of Crutchfield's personnel. As i flesh out my upgraded system, I will look to Crutchfield for advice and equipment.

"

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5/5

2020-01-28

Fast shipping and good Pioneer CD/Radio

"I love buy Audio system from Crutchfield."

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5/5

2020-01-28

Six Stars!

"I purchased a Cambridge Audio CXA61, CXC transport and the CXN network player. Everything arrived in two days and in perfect condition. The system is paired with Klipsch Heresy 3 speakers and sounds phenomenal! The system integrates well with my Prima Luna Pre and power amp tube set up via the CXN analog outputs. I now have the best of both worlds, warm tubes for vinyl and that precise British sounding solid state for my digital music. Thanks Crutchfield for a job well done!"

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5/5

2020-01-28

Quick and easy. Better than their competition!

"Ordered everything needed for a car stereo setup on Saturday night, arrived at my house Tuesday afternoon, installed by Wednesday. LEAGUES better than my local shops. Will definitely come back. "

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