"I was supposed to receive my package December 30th but I’m still currently waiting for it. It’s January 2nd. I know you guys advertise fast shipping but I’m definitely disappointed with this experience even though I’ve ordered from you guys before. "
"After choosing the audio unit I wanted for our Wrangler I called the tech team. He was quick to confirm that my existing install kit would work with the new unit. He also recommended a backup camera that would be compatible with our Jeep and stereo. I also had to call the install tech support which was also the best of the best. Install is complete, everything works perfectly and I can’t thank Crutchfield sales and installation techs enough. I’m glad your team is there when needed. "
"Package was delivered on time, Installation was great with instructions outlined very easy to follow!! Will continue to buy from Crutchfiled"
"I’ve purchased a number of items through Crutchfield. When I need questions answered, they’re prompt and very helpful. And, their products are excellent."
"Package was shipped on time for next day Saturday air delivery. However, UPS gave me the run around on delivery date. Eventually arrived two days later. Crutchfield refunded my very high shipping cost promptly. However, UPS has left a sour taste in my mouth. "
"I had a nomber of questions concerning whether this product would work with both my DVR and smartTV. All my questions were answered in depth which was what i neede to make sure I was purchasing the correct producr. Thanks Crutchfield"
"For me what it meant was that there were a few screws missing. No big deal really because the local hardware store is an easy fix but it was a gift for my daughter so it meant going to town to get small, tapered head metric screws in the middle of the install. The side plates for a ford are held on with screws that the parts bag said were supposed to be included with the stereo. I guess that just means someone returned the stereo just so the could have the screws. 5 bucks worth of screws! BFD Other than that, after trimming the factory dash it was a really easy install.
As far as the JVC KW-V350BT, it looks and sounds great and my daughter is really excited that she no longer has the factory Ford crap radio in her car. Pairing to her i-phone was super simple and she had control of all its functions and adjustments in short time. Def use Crutchfield again"
"I needed new speakers for my 2002 Suburban. I am a complete noob at stereo product selection. I called Crutchfield because of their excellent website. What I got was totally over-the-top personal service that made the shopping experience not only tolerable, but fun, too! After learning that my initial selections likely would be best replaced with slightly better speakers, the checkout was super easy. Then, two days later, just as advised, my speakers arrived well packed and secure. In the meantime, Crutchfield sent me easy to understand installation instructions that made the panel removal and installation super easy, too. All in all, this was perhaps the best online shopping trip I've ever taken! I'll definitely shop Crutchfield when I replace the radio!"
"I recently had to interrupt a car stereo install because one of the Maestro units was defective. And then the same day had a iData start module that wouldn't flash. They were supposed to be Christmas presents, Total junk. Really soured my experience with DIY on today's cars. Too bad, I'm 52 and have been installing car stereos since the 80's, used Crutchfield a ton too. I fear that the car electronics is too complicated for the DIY market. New speakers are about the only thing that's plug and play."
"Ordered on Tues got on Friday. Faster then I expected especially the week before Christmas"
"The speakers I bought made the car sound worse than my 20 year old speakers. "
"It had been awhile since I ordered from here, mainly because I hadn't needed anything. Ordered it Sunday am, was delivered Tuesday night! Alot quicker than expected. Haven't installed yet, but I really appreciated the step by step instructions I received in an email."
"Price was competitive, but when you factor in the freebies, its unbeatable.
Service is always top notch. Top it all off, my shipment was a day earlier than
Estimated. Also my daughter couldn't be happier with her new car stereo. "
"Despite waiting until almost the last minute of the particular sale, Chrutchfield, once again, delivered. I ordered at 3 a.m. on Friday night, received a verification call personally on Saturday confirming and thanking for the order, and had 3 separate packages delivered by Tuesday. Awesome product, awesome customer service, great holiday sale prices. I am so very happy to provide customer support to such a great American company!"
"I found what I was looking for and really appreciated that I could search by my vehicle, get product details on each item, and have the option to order the appropriate accessories or install kit needed! I didn’t have to go search around and figure out what I would need to install! I got my items SUPER fast! I was shocked that they literally came in 2 days! I was also shocked when I called my local car stereo place to schedule the install and I told them I got what I wanted/needed from crutchfield, they even said crutchfield is a great place to buy from and that they’d have no issue installing my navigation system and backup camera because cruchfield is great at making sure you have what is needed for install. I will definitely buy from here from now on!"