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Verified
5/5

2013-08-12

"My experience working with CustomInk has been nothing short of amazing. My order was complicated and each person I talked with was friendly and seemed genuinely happy to help me. The shirts we ordered were for our teachers and staff to wear for Summer Camp. All of the students and parents have loved them and have even asked for their own! Also the teachers and staff loved the shirts so much I had to order a second batch! Both orders went smoothly and I received them sooner than was expected. I will definitely be ordering from CustomInk again in the future! "

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Verified
5/5

2013-08-12

"you guys have always been and still do meet above and beyond my expectations, haven't had one problem with you guys and you always want to help, pretty much an uncommon thing these days in customer service, you guys are fantastic, keep up the good work!

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Verified
5/5

2013-08-12

"Fantastic service and product!! The shirts are beautiful and very heavy duty. Your service and product far exceeded my expectations. I will be reordering. Thank You!!"

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Verified
5/5

2013-08-11

"It was unprecedented service for a large online business. The ease and comfort I felt when placing an order was entirely to the doing of my service rep who called to confirm and help me place a more efficient order, saving me money. Simply great service. The shirts came out better than expected and the customer service was very friendly and was so noticeable that I will continue to bring business to customink in the future!
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Verified
5/5

2013-08-11

"Perfect, perfect, perfect (did I mention "perfect"?)!!! Having the freedom to play with shirt design ideas, print colors, and shirt colors on my own was really great fun, a neat experience, saving my shirt idea to go back to very easily, much more than once. Then, on two occasions, I "chatted" with the CustomInk folks live, to ask for their expertise and advice. They helped with my text font sizes (a lot) and discussed shirt colors, to improve on my ideas. Really was fun designing the shirt on my own and then be able to consult with the experts via "chat" to make it even better. We could not possibly be happier with the end result, and the entire process. Do yourself a favor and try it. I don't have enough superlatives to describe how easy and fun they've made the whole process, at incredibly reasonable prices. Fantastic!"

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Verified
5/5

2013-08-10

"This is a great product combined with great service. The quality of the product appears to be outstanding and the printing is great! I will definitely use this again. The design website was a little confusing at first: I couldn't figure out how to switch from front to back, for example (I thought "rotate" meant "rotate the design". Later I realized it meant "rotate the tee-shirt to show the back side"). After a few tries, I was able to use it successfully. The interaction with customer service was excellent, helping to clear up another area of confusion for me over what selecting colors for the art meant. The shirt and printing quality are excellent."

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Verified
5/5

2013-08-09

"I will definitely use this company again. Everyone is sooooo nice and all the workers love their new shirts. Some even took off what they wore to work the morning we gave them out and wore their new shirts all day!!!! We thought the price was excellent too. I like the way that you kept in touch with me through the whole process. Thanks again for a great shopping experience!!! I called to place my order because I couldn't figure out how to order the same design on two different color shirts. At first I used the "talk to a rep" button and they were really quick to answer me and told me I could call it in. And when I did call, the rep was very helpful. I kind of liked calling to place my order but it looks like there should be a way to order on line without having to bother anyone.
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Verified
5/5

2013-08-09

" Your customer service representative were really nice and your design team is awesome, Thanks to Alexandria who helped me capture my vision for our t-shirt. When giving out a quote ask if you will be ordering large sizes, I was quoted for all mediums however i needed mostly over-sized shirts which made the price i quoted the participants off."

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Verified
4/5

2013-08-09

"Only my second order however we are a small business. Customer service was great as they had my past design, allowed for a discount and helped me overcome a mistake I made to deliver the right product. May order more with more colors in the future but I will be back. Hope not to wait over 4 years until the next order :-)

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Verified
5/5

2013-08-09

"Had the best experience in creating our personalized shirts for our work team. Easy to use website designer as well as excellent customer service!! Very quick turn around. Will be referring others to CustomInk!!! This will be my first (& only) stop next time we need personalized items. Great experience!"

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Verified
5/5

2013-08-09

"It was very easy to upload the design for a shirt. The t-shirt quality was very good and their service was prompt. I approved the proof of the shirt and knew when the t-shirts were shipped. They also had suggestions for how to lower the cost per t-shirt. Our shirt is for a charity run and CustomInk donated to our cause as well! I am now a loyal customer and I would use CustomInk again.

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Verified
5/5

2013-08-08

"I was very pleased with my encounter with CustomInk. I've used them in the past and received the order in a timely manner and we were extremely happy with the product. The case was no different with this order. I had to call the customer service department and Christian was extremely helpful and friendly. I received my orders within a week and a half (before the guaranteed date) and I am very much looking forward to wearing our shirts! Thank you. "

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Verified
5/5

2013-08-08

"The design process could not have been easier. Nathan worked with us and made some recommendations on color changes to make our design look even better. He made the changes and sent them to us. Even after approving the final proof, my team and I missed a mistake that we had made with the wording. Nathan found and corrected the mistake and really saved us.
general comments: Everything met or exceeded my expectations.
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Verified
5/5

2013-08-08

"The process of designing and ordering the shirts through the website was very easy to understand. Prices were comparable with local printing shops. The most surprising aspect of the order was the speed with which the shirts were printed and delivered. Despite the two-week estimated delivery time, we received our entire order only 5 days after it was placed! We were very pleased with the quality of the shirts"

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Verified
5/5

2013-08-08

"I have used Custom Ink several times to promote my nonprofit organization and I have been nothing short of completely satisfied. The website is soooo easy to use and design products, and the design team works diligently to make every little detail come to life. I would never order shirts from another company! I would and will refer anyone to Custom Ink. Customer service is amazing and they ALWAYS deliver on time!

We loved the shirts we ordered. I wish we could have ordered XS in them, but that is the only thing I can say, which is hardly complaining."

Thank you from all of us at CustomInk. We come to work each day eager to see our customers' exciting new t-shirt designs and to learn about the great stories behind them. But what gives us our greatest pleasure is reading a review like yours and hearing that everything turned out great!
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