ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-07

"I found CustomInk by randomly searching online and WOW!  I love the website that allows me to try to design my shirt, and then the input I receive by the CI team to help me make the t-shirt even better!!  I and my family and friends have been so overwhelming pleased with the t-shirts (ordered a couple times now for major family events) that I don't think I could ever go anywhere else! I have ordered now a couple of times thru Custom Ink and my expectations have always been exceeded."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-07

"I have used Customink on several occasions, and each time my experience with them has been pleasant. They are very willing in assisting you with you order to make sure your final product is exactly what you want."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-07

""In these times of indifferent, under-trained, under-staffed phone reps who cannot speak English clearly enough to be understood, it's both refreshing and encouraging to find a company like CustomInk. Their phone reps actually pay attention to the customer and do their best to accommodate his or her specific needs and requests.

Even the service was ultra-FAST. I'll definitely be ordering more custom items from this outstanding firm in the future!
general comments: I've had many custom imprinted shirts, jackets, hoodies, cups, glasses, hats and other items produced over the years and CustomInk is the very BEST source I've found. The website is intelligently and efficiently set up, the phone reps are articulate and helpful and seem fully engaged in each project, and the merchandise itself is first-rate.
Highest recommendations!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-06

"CustomInk never fails to disappoint! I always am more than satisfied with the quality of the products, and the customer service is superb! I always come back to CustomInk because I know I can count on them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"The shirts were perfect. Customer service was incredibly helpful through the whole process and I love to ability to order varying sizes for a group. I will recommend Custom Ink to everyone I know and will come back again myself. Thanks again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"CustomInk is amazing to work with.... Your customer service was A+++++! I am planning on designing more shirts in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"My family has wanted to make tshirts for years for an annual fishing event, but never had anywhere to make the shirts. I saw a commericial that had families that had made shirts for reunions and I got with y brothers and came up with a design.
We just got our shirts in! LOVE the shirts!! Customer service was amazing when I called to order and did everything to make sure my order was correct! I will definitely use CustomInk again and I will recommend CustomInk to everyone I know!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"We have had very good luck with customink. We have yet to be unsatisfied with the products we have designed and ordered from this company! All of us here at Peloton loved the product that we have ordered! We are repeat customers and most likely plan on ordering more from customink in the near future! Everything that we received met our expectations!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"We've always used the local guy for our business, but when he started taking 3+ months to fill an order then proudly giving us poorly printed tees we started looking around for a new printer. Shipping rates quickly became an issue - terribly expensive. Then we saw CustomInk's TV commercial (free shipping) and decided to give them a go. CustomInk is just about the easiest and friendliest company I have had the pleasure of working with. Their art team cleaned up our old graphics, sample tee was sent and ok'd and tees were on our door step a short week later. FANTASTIC COMPANY !! A++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-06

"$ value of order: $324.91
segment: College Clubs And Groups
channel: Used a search engine (google, yahoo, etc.)
packaging: 1 bag

Procurement associate: Joseph Banuelos
Finalizer: Erin Hansen
Artist: John Wojcik
Proofer: Phyneus Scott
Oc: Joseph Banuelos

website: 7
customer service: 7
21 Gildan Ultra Cotton Tank (Red): 6
printing/embroidery: 7
upload: 7
packaging: 7
testimonials: yes
experience: WOW!
order again?: yes
testimonial: I was updated throughout every process of my order. I was encouraged to continue editing my design when I hadn't logged on in a while. My large group was accommodated with exceptional customer service and quality product.
general comments: Sizes were a little off from what is ideal and fitting.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-03

"As always, I can't find the exact words to express my satisfaction with CustomInk. Our soccer camp was a hit and the t-shirts were a HIT!!

Thank you for the fast service and delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-02

"The company was absolutely wonderful! We love our shirts and they did an amazing job of meeting our expectations. We will definitely use CustomInk again!

The website gave me some issues, but when I was able to speak to a representative, they were always so friendly and delightful to work with when designing the shirts. We love the shirts and they fit the description of what we needed!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-02

"The website was so easy to use from start to finish, especially the editing of the font. I wasn't completely sure what I wanted when I started, so ease of editing made it so much nicer to use. I also liked the e-mails with updates that I received.
general comments: Color was exactly like it looked on the website
Material of t-shirt was great, very soft. Sizes were pretty true to size, maybe a little on the small side, but did not affect the use of the t-shirts at all
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-02

"We order shirts every year since my dads company sponsors a mud volleyball team and every year we are amazed by how amazing the shirts turn out! We ordered them twice this year for two different mud volleyball tournaments and the first time two of the shirts had super tiny spots on them but CustomInk emailed us about it and told us (which we weren't worried since they would be worn in the mud anyhow) and before we could even tell them that they had already sent out two free shirts and a $25 off coupon for the next order! Which gave us the money to get a second set of shirts for the next tournament and when I called to get the coupon everyone I talked to was the most helpful and polite people you could ever image dealing with. They made our experience amazing which is why we will always use CustomInk for any of our future purchases! Good job guys! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-02

"My experience with CustomInk was fantastic. I had ordered two separate bulk orders, and they were able to help me combine them and save additional money. The shirts arrived in no time, and came already sorted by size. I definitely will use CustomInk again in the future for any custom design needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges