"As a business owner myself, I understand and appreciate the struggles of running a business. It can be a challenge to have employees who represent and reflect the owners' philosophy and translate this to customers (in my case to my patients). You run a tight ship and every person who I spoke to was incredibly nice, helpful, and responsive. I was very impressed by each persons' incredibly pleasant attitude.
The products (t-shirts and caps thus far...but more to come) also exceeded my expectations. I will definitely be ordering more from you. I could not be more impressed and complimentary of your company and your products."
"The staff at Custom Ink went out of their way to help me make the design on the shirt, including making suggestions on design placement and written alliteration. I received notice as soon as they left the shop with complete tracking notices.
The product was packed so well that the boxes withstood the torrential rains without any damage.
Both my wife and I have purchased shirts in the past from other companies and none have shown the professionalism and prompt customer care that I received from CustomInk.
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"Every order I have placed with CustomInk has been SPOT ON! :) Customer Service is always very thorough to make sure I am getting exactly what I want as my orders always have many different variables with screen print sizes / t-shirt sizes, etc.... TOP OF THE LINE quality and customer service ALWAYS! Never once been displeased! :) ALWAYS EXCELLENT WORK! :)"
"Thank you for the shirts! Your thoughtfulness is evident in the consistent communication, the careful packaging (waterproofing), and the service offered if the shirts aren't perfect.
The shirts look great!"
"Very pleased with everything.....I have actually ordered more shirts already for another of my teams.
general comments: Shirts are terrific.....The Sport-Tek do run a bit small and I wasn't expecting the Jerzees to run quite so large. They will work though.....The feedback from the team was great.....
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"I can't recall the last time I got such professional and friendly service from ANY company!
I ordered shirts for a family function, sort of last minute (6 days before) and although there was a rush fee, it wasn't anywhere near what others were quoting us. I was able to upload my image/logo that I created in seconds. The representative on the phone was extremely knowledgeable and helpful. We received our shirts a day ahead of schedule and they looked great!"
"The shirts received by CustomInk are excellent. The quality of the screen printing is great! The shirts got to me a day before they were scheduled to arrive. I would recommend them to anyone needing a custom designed shirt and plan on using them again in the future."
"This was my first experience with CustomInk and it was phenomenal. Being my first time and given we wanted each shirt customized with names I made a few calls to the 1-800 number. Everyone was extremely friendly and seemed genuinely interested in helping us design an awesome shirt. Their artists provided great, immediate feedback on our color choices and helped alter the colors on some of CustomInk's stock images. I've already recommended CustomInk to friends and will continue to do so!"
"Everything was perfect! The product came out looking just like I imagined. The website is so easy and fun to use! Great prices! Great service! Great quality! AND on top of that all it was delivered SUPER FAST!!!!! The shirts where ordered for the cast of a musical I'm in and we all LOVE them. As soon as we got them we all put them on immediately!
general comments: Everything was PERFECT! "
"I will definitely use this service again AND recommend it to everyone.
general comments: The sizes fit wonderfully! This is the best website I have ever worked with. I received my shirts right when I was told I was. Best customer service out there. "
"I would have to say this company does a superb job. Customer service is excellent; pro-active and thorough. I was really impressed with their attention to detail and help in tweaking the design for maximum impact. Their pricing seems competitive for the most part, but they aren't cheap. On the other hand "you get what you pay for". The product quality, the ease of the design process, the fast response, the attention to detail all add value. Their web site is really well thought out and comprehensive, makes it very easy to do business with them, especially if you're a person who doesn't visualize well. All of this adds up to a great experience.
general comments: No complaints at all. Quality of the shirts and workmanship of the screen printing were excellent overall. Colors were all good, and the packaging for delivery was well thought out.
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" I love being able to play with the design myself on the website, but what I love more than that is that CustomInk reviews it to ensure everything is correct. I had not selected the correct options on the site and the file I provided was not very good quality. I appreciated the opportunity to make sure it was right and the quick communication (even on 4th of July!) with the rep. Much appreciated!"
"CustomInk is fantastic, you guys were ahead of schedule and really helped make the day of our event a real success. You also noticed that our order was for a charity event and sponsored us, which to me is going well above and beyond. We will be setting up a fundraising t-shirt shop through you next year for our ride and can't wait 'til next year! Thank you for your great service and we look forward to working with you in the future!
Everything was perfect, the cheerers loved wearing them as our riders crossed the line and the riders loved having something to change into when they cooled down a bit."
"I placed a 3-day rush order and unfortunately, needed to make a few additions to the order. I was worried that I would not be allowed to alter the order under these time constraints and circumstances. However, a day after I placed the order, I called and asked if I could make the changes and the customer service rep. gladly assisted. It really felt great to be able to speak to someone directly and to have my requests so quickly met. CustomInk's exceptional customer service has made me a permanent and loyal fan. Thanks again!"
" I would highly recommend your company to family and friends. I can't wait for my family to wear our special T-shirts. Thank you for the quick responses and shipping! You all are the best customer service company I have ever dealt with. Simply awesome!
I just washed several of the Hanes 50/50 T-shirts and they did very well. The quality is nice and the screen printing is sharp. I am impressed. I will definitely be a return customer. Thank you."