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Verified
5/5

2003-11-01

"This was my very first purchase from Cyberguys, after a friend showed me their catalog and I saw their cheap prices on computer parts. So I decided to go ahead and buy some plastic CD cases for myself. I say that they have very good deals on most items, even if selection is skimpy on some things. I am very satisfied with my product and will be returning soon for another purchase."

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4/5

2003-06-18

"Well done! Shipped exactly what I asked for (SCSI 50M to 50M external cable) the first time. The price was right. Delivery exactly as expected.

Received email notification of order and then as shipping occurred. I will purchase again from this company as the need arises.
"

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5/5

2003-05-30

"Ordered a 68 piece took kit on Saturday night. Memorial day was a non shipping day so tuesday the tool kit was sent out. came friday and im very satisfied with the service. packaged great and fits nicely in my toolbox. thanks cyberguys! will shop here more often."

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Delivering products on-time
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Being updated on the exact date the delivery was sent
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5/5

2003-05-24

"excellent - purchased several orders - all very good"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-13

"These guys are great. I have been ordering from them for several years and theyhave never let me down on quality, price or delivery. Granted, their prices on some stuff is high (like video cards), but I order alot of fans, connectors,cables, etc. and on these their prices are great. Especially because they don't gouge on shipping.

Sure I could order from some other e-retailor that is well known and get a better item price on a cable, but then they charge me 5 or 6 bucks an item for shipping.

Cyberguys are different. Take my last order. I paid a buck or two more on a couple of cables, but on an order with 14 items, total ground ship from CA to WI, was less than 8 bucks. And so you don't get ther wrong idea, all the other items were with in 5 or 10 cents of the best prices I found any where else.
"

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
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5/5

2003-05-09

"HOLY SMOKIN PACKAGE DELIVERY TIME!

I am in Nevada and ordered yesterday around 1PM. My order arrives today at 1:30PM. I didn't pay and was not charged for overnight. But it got here overnight. This is the third order from them that has arrived overnight. Congratulations on the 3 for 3. Highly pleased here.

Favorable to a 10!
"

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5/5

2003-03-30

"This was my first time ordering with Cyberguys. I received a catalog from them and saw a lot of neat little things that I wouldn't mind having. While looking around their website, I found more stuff. Overall, the process was really smooth. I placed the order Thursday night and it went out Friday. A week later, my package arrived (CA to PA). Everything was there. I will definitely be ordering more "toys" from these guys."

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5/5

2003-03-27

"Again, no complaints here. These guys have great stuff. Thought some of my items might be a bit crappy given their price, but it seems you get a bit more than you pay for here. Its nice to see vendors offering USPS shipping for the potentially small stuff."

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5/5

2003-03-07

"Great intresting products, catalog is a must see. Ordered thier liberator power strips, they shipped out the next day. Excellent company."

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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-01

"Shipped a 10 item order out in 24 hours.
They have alot of things you cannot find elsewhere, decent prices and good tracking via email, have ordered from them numerous times and have never been disappointed.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-10

"Very satisfied, they ship fast."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-12-06

"Great prices on most items, but not always. Tons of things you can't readily find else where. They are a must have in your shopping folder."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-11-21

"They were extremely helpful. I accidently keyed in an incorrect # of items for the order, realized my mistake and called them. They immediately corrected the typo and had my shipment to my door in 2 days!"

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Pricing of products and services
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5/5

2002-10-19

"I shop here all the time when one of my customers needs parts for their computers. They have a lot of hard to find items. They also have all the addapters and switches I need."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-10-16

"I have been ordering from cyberguys for years, and have only had pleasant experiences with them, they carry a lot of the hard to find/odds and ends parts not too many other places carry."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site