"The ordering process was very smooth and easy. Delivery was quick. I can’t comment on the product as it is still in the box until the weekend."

"Would order again when i need to"

"The ease of finding the item I was looking for, purchasing and delivery was perfect. Delivery was so efficient I have no excuse for not having my work done and filed!
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"Great company ! Shipping was fast , haven't taken out of box yet , assuming its all there in good shape I'd highly recommend Cymax to order from...I'll update review in a couple of weeks if item has issues ( its a chair so can't imagine any issues) thanks Cymax for fast shipping and a great sale price !

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"I ordered one stool to make sure that I really liked the design. It arrived at my home promptly, it was easy to assemble and it was exactly as pictured. I then placed and order for five more stools. We are still in process of assembling them since were are also moving into our new home. Thank you to the sales agent and the prompt delivery of this order."

"The product's coming on time at my door by delivery company. No hassle.


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"Fed Ex delivered our merchandise on the date it was to be delivered. The desk took some time to assemble but all pieces were present and snapped into place. The only problem encountered was a cracked piece on the hutch. I called Cymax and was directed to the Bush company where a service representative arranged for a new piece to be shipped out immediately to my home. I expect the replacement on Friday, October 6, 2017. Would definitely recommend doing business with Cymax."

"I was concerned about the color and whether the file would be damaged in transit. Arrived in great shape and was the exact color I saw on my computer screen. Seems to be well constructed. Very satisfied!"

"Great shopping experience. No complaints!"

"My last email to cymax. This company has given me more grey hairs.

Hello,

Thanks for getting back to me, I really do appreciate it. It has been extremely difficult working with your company. I had tried to cancel my order over a month ago, soon after I submitted my order. I contacted Walmart to find out how to cancel, and they directed me to contact Cymax directly. I tried calling Cymax multiple times, wasn't able to get through. I opted for the call back option, no one ever called me back. I tried this at least 5 times. I want to emphasis that through those attempts on different days of the week, no one called me back. Since calling Cymax wasn't effective, I then went to the cymax website and tried to cancel my order. When I tried logging in to access the "My Account" features, I wasn't able to log in. The purchase confirmation and order details I received from Walmart did not work on the Cymax site. So I couldn't even log in to cancel if I wanted to. Soon after that, I emailed cymax directly inquiring about the order and how to cancel. In that email I included the order details I received from Walmart, and Cymax replied saying that they did not recognize the order information. At that point, I recontacted Walmart, and then they redirected me back to Cymax. I got the run around. No one from either companies had any helpful information for me. I wasn't able to log into my cymax account to cancel the order, because the disconnect between Walmart and cymax. I couldn't get through cymax when I called. All my email attempts where practically useless, because no cymax representatives were consistent in their follow ups with me.

Overall, I blame cymax & Walmart system. It was faulty, didn't get access to my order for the cymax account from the initial purchase. If I would have had access to Cymax online account, I would have been able to login and cancel the order myself. Because of this, I don't think it's fair that I should be responsible for the restocking fee. I tried so many times through a variation of contact attempts to cancel this order in the time allotted.

For the reasons stated above, I'm continuing my case with Paypal for the chargeback. I would be happy to cancel the chargeback for a full refund. But under the circumstances, it's not fair that I'm penalized with $150 restocking fee that could have been prevented if your system worked better.

If the chargeback doesn't work out in my favor with paypal then I will open the case back up with cymax. I really don't want to pay the $150 restocking fee because it's not my fault. In the case that I can't get my full refund through paypal, I would consider reporting this to the BBB or any other source that could help my case.

Thanks again,
Kyrsten"

"Well.... we did have some delivery issues but eventually I received the item in perfect condition and Travis called me to make it right... although it did not start as a good experience, mostly due to the delivery company, Travis went above and beyond to right their wrongs. It is greatly appreciated! Thanks Travis."

"After a shaky second experience with cancellation and returns, Travis K. was able to rectify my issues and leave me satisfied with the outcome."

"I just love this store! I have purchased nearly a dozen items from this store and am still anxious for my next purchase. Amazing items at an amazing price! I'm so in love with this store. Each time I have had any issues with items during shipping, they are easy to work with to get the items replaced."

"Everything came on time, nothing was broken. Easy setup instructions. Already recommended it to many people!"

"I ordered some standard file cabinets. Total 7. After two days of ordering, I received a cancellation email tell me my order has been cancelled. It did not explain why so I called customer service and they said they can not find shipping company because the size.

I do not understand what is wrong with the size. it was just standard size file cabinets.

When I called the customer service they said Sorry without sincerity. They did not offer anything to help me to get my cabinets."