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Verified
5/5

2014-12-19

"Awesome table and chairs...best price on this item I found anywhere. Shipped immediately and arrived within 2 days. So impressed. I will be shopping with Cymax again. Thank you! "

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Verified
5/5

2014-12-19

"fast shipping , good item"

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Verified
5/5

2014-12-19

"I received my bookcase headboard before the estimated arrival date. All the parts were in the box and all were in good shape. I followed the assembly instructions without needing any do-overs, and the final product looks good, especially considering that beneath the surface it's particleboard. All the pre-drilled holes matched up well with the opposing holes, and the connecting parts mated well. I'm very satisfied with what I got for my money.
One piece of advice: do not kneel on anything that's already connected and laid flat on the floor--particle board has practically no strength at all against sideways force, and if the material is not flat against a backing surface and you put sufficient weight on it, you will cause a cam or dowel to push out through a section of particle board. That happened with me, but I repaired it with two-part epoxy, and everything lines up as before and is a strong connection. It ain't real wood, but for a particleboard, assembly-required product I give it five stars.
"

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Verified
5/5

2014-12-18

"The Crosley futniture portable bar was exactly as advertised. Although there is considerable time and effort required to put it together, the finished product is extremely handsome with solid wood parts and a very good finish. The bar will be perfect for our new sunroom. I am very pleased with this purchase."

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Verified
5/5

2014-12-18

"My grandma really wanted this beautiful white computer chair from Cymax.com. I ordered it and I hoped it got here by Christmas. Well got it five days later and I'm super excited to see her face! The website was super easy to use and having the option to use Amazon at checkout is a plus! Thanks Cymax.com!"

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Verified
4/5

2014-12-18

"Working out well for what we wanted."

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Verified
5/5

2014-12-18

"The bed frame is very sturdy and definitely worth the price. Love it!"

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Verified
5/5

2014-12-17

"beautiful kitchen cart! so glad I got the granite top. packaged in two separate pkgs to protect the top from the cabinet - great idea! otherwise packaging was EXTREMELY secure to protect contents. A cinch to put together! I bought the cart to use as a "mini bar" on wheels! So far so good!! Love it! Definitely would recommend to others!"

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Verified
5/5

2014-12-13

"We purchased the twin bed with headboard for our 2 year old grandson. He and his parents put it together with great excitement on his part. It looks great in his room. The underbed drawers are fantastic for additional storage. He is quite the big boy now.
"

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Verified
5/5

2014-12-12

"Very happy with the desk I purchased."

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Verified
1/5

2014-12-10

"So my wife had decided we need another piece of furniture for our entryway and after some sourcing she found exactly what she was looking for. As other online retailers had no inventory available and Cymax listed it as "IN STOCK" I was looking no further and decided to give a try and place my 1st order with this merchant. My experience with Cymax is below.

12/10/14
Checked their neat function Delivery Estimates. It looked really cool and I was very happy to see shipment being released next day, 12/11/14, and delivered on 12/13/14. Didn't hesitate at all and pulled the trigger. The order is placed and my phone notified of a new email. Hooray! Order confirmation is in! Checked the order confirmation and.... what a DISAPPOINTMENT! The item actually is OUT OF STOCK and estimated shipment date is 12/15/14 which is later than initial delivery date!
At that point checked my credit card balance - the charge was there! Cymax CHARGED CREDIT CARD for the item they DON'T HAVE IN STOCK! TWO DISAPPOINTMENTS.
Went back to cymax.com and cancelled the order. Received an automatic response saying it WILL TAKE UP TO 5 DAYS TO REVIEW CANCELLATION REQUEST. Seriously? 5 days to review that? As online retailer you have to be able to review order status and give an answer instantly, especially if you have no inventory available. THREE DISAPPOINTMENTS.
Then tried calling them. Roughly 5 minutes on their phone menu and finally got transferred to customer service which is.... EXPERIENCING HIGHER THAN USUAL CALL VOLUME and the wait time is 25 minutes. After spending few minutes online robot voice has suggested to press 9 and somebody will call me back by the end of the SAME business day. As it was around noontime didn't hesitate and pressed 9. Now it is late afternoon and nobody called so far and most likely nobody will call me back today. FOUR DISAPPOINTMENTS.

Logic is very simple. One disappointment is equal to "minus 1 star". Taking into consideration all the wasted time and the time to be wasted on this I'll say 1 star is pretty generous... I'd wish 0 STARS was a possible choice.

P.S. will do my best to update this review with more details.
"

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Rep reply posted 2014-12-23
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,
Cymax Customer Support”


Verified
5/5

2014-12-08

"My nephew LOVED the train set! it works great with Thomas & Friends trains as well! Fast shipping! Will order from again!"

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Verified
1/5

2014-12-06

"this is my second review and still waiting to receive my sectional. ordered in Sept, in Oct. sent wrong sectional. reordered in Nov. and nothing. Paid for and nothing. cannot sign into account. No one returning my calls. thirty min. wait to talk to anyone. still Nothing. Never order from Cymax. Next step Attorney."

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Rep reply posted 2014-12-23
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear what had transpired with the sectional you purchased.

One of our mediation agents spoke with you directly and upon further review the issue is now listed as closed after a full refund was provided.

Kind Regards,

Cymax Customer Support”


Verified
4/5

2014-12-06

"Pros:
- Sturdy, looks nice & blends well with my furniture
- Table height is perfect for me since I'm short and I don't have an adjustable computer chair just a regular chair
- Table top has ample space. Was able to put my printer, mini speakers & my 22" monitor altogether & still have space left for some pen holders, papers & folders.
- Table is not bulky & gives our living room an airy atmosphere.

Cons:

- Difficult to assemble. It took my hubby almost 2 hours to assemble it since one of the inserts was not threaded.
- Table legs easily gets chipped if you are not careful.

"

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Verified
5/5

2014-12-05

"Ordered 2 Sauder bookcases. They were shipped immediately and received in 2 days!! The are a beautiful addition to my home office."

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