"What a joke!!! I ordered at 4 piece bush office furniture desk for my wife and waited almost 3 weeks, and called customer service because the tracking system wasn't working. I was told by Cymax that 2 of the 4 items were damaged and being shipped again, and it would take an additional 2 weeks. Last week I got a call from the freight company, stating they would be out the next day with my order. Well they came with 4 boxes, and 2 were very badly damaged, so bad you could see that the actual wood parts of the desk were broken. I refused the 2 items, and was told they would ship replacements. I waited a week and never got a call or email from Cymax, so I called today, and they knew nothing about the damaged products. They wait for the customer to call before they do anything. Now I have to wait until they notify the shipper and ask for photos before they send out replacements. This is crazy. Also, the 2 boxes I accepted, most of the items were scratched. I am not a happy camper!!!"
"Very satisfied! surprised how easy the unit was to assemble.
even for a klutz. Ordered was handle quickly , again very pleased "
"Service was prompt. Product arrived on time. While I am overall happy with product construction, the top of the entertainment console has marks that appear to be made by packing material and cannot be removed. "
"I did research on this product and finally ordered it. The directions were easy to follow and it was fun putting the chest together. The finish looks like it's good quality and expensive but half the price someone would normally pay. Well worth the money!"
"Good product at a reasonable price"
"I ordered a home style Bedford compact office cabinet ebony it was just what i thought it would be, it was wrap perfect however a piece was damage during the shipment, but it was a slide in piece that no one will notice, as we finish the cabinet together we notice that the door was higher then the other and the file cabinet drawer was hard to slide in and out.I call to let them know about was was wrong they were willing to help however i had to take a picture and email them it was a task because it was all together and you could get a perfect picture and to spend so much on the cabinet, they should of wanted to automatically send you the pieces you requested, since i could get the picture i just kept it"
"I was incredibly happy with this purchase from Cymax, and the one made after this. I was extremely satisfied with the quality of the furniture I purchased, especially at the prices I bought it. I will absolutely go to Cymax first for any future furniture purchases. Great site. Highly recommended."
"My experience with Cymax Stores was a positive one. The product exceeded my expectations and the shipping was timely."
"I am vey happy with my new Queen Headboard. The quality is excellent!"
"Cymax sent my order quickly and it was very easy to purchase online. My only concern is that on my bed frame, there was the wrong number of right screws for the bed and too many wrong screws. My husband and I had some extra in the tool box so it was no big deal. Overall I am pleased with the bed and other bedroom furniture I ordered."
"We ordered a Prepac Monterey White Full Platform Storage Bed that arrived in three boxes that arrived in a timely manner. However, the outsides were a bit dinged up so we were worried that the melamine frame might be damaged. Once we opened the boxes, every single piece was so well protected that nothing was damaged at all! Moreover, putting the entire bed together was as painless as could be. The instructions were well written, unbelievably clear, and illustrated at exactly the right spots. What could have been a real chore and guessing game was spot-on perfect. All the hardware was there and the pre-drilled pieces fit perfectly together. Bottom line: FANTASTIC PURCHASE. My kid loves the bed!
Would I buy from Cymax Stores again? In a heartbeat!"
"Great desk! Very stylish, and fairly easy to install. The L shape is quite a space saving feature. "
"Great product for the price. Delivered even before it was guaranteed. Completely satisfied. Will definitely order from this company again. Have already recommended it to others. "
"Our Sauder bookshelf was received three days after ordering and was very well packaged. The bookshelf itself was very easy to assemble and looks great. I would definitely purchase from Cymax again. "
"The chair that I purchased from this company was exactly what I had been looking for , plus they had the best price with free shipping . It arrived fast and packaged well . I could not be more pleased .
John"