"My order has been cancelled without any explanation."
"I placed my order on 10/20 with a customer rep and the order was charged to my credit card the same day. Ten days later, I sent an email to ask what is the status of my order and I didn't get a response. Two weeks after placing the order, I get an email from them telling me my order has been cancelled for no reason. I called in and the rep just says the order was cancelled. I understand stores can cancel the orders, but they took 2 weeks to cancel an order. I needed the items because I was opening a business and now I have to find the items else where and wait for it to be shipped. This has got to be the WORST internet company I've dealt with (and I buy a lot of things on the internet). Even buying things from companies in China was better than this company. I don't know how this company even survives with such horrible customer service."
"Chest looked better than pictured on line. Really like it. Arrived in a very timely manner. One piece was missing from the shipment. My husband contacted customer service and the piece was sent in a very timely manner."
"The rolling cart was a wonderful choice! The drawers are spacious, plus they're on metal bracket rollers! It is light and easy to move. Yes, there are many parts to put it together, but it was not har, just took a bit of time. I'd recommend this product to anyone. No scratches, no damaged or missing parts, and everything fit together perfectly! "
"The wardrobe closet arrived sooner than expected, the quality is excellent, and it is perfect for the purpose intended. The free shipping is a plus. I would buy from Cymex again."
"I like the product and the price
there was slight damage in shipping and one of the handles was broken. Customer service was good and sent me a replacement quickly"
"excellent for my small bathroom!! Good quality and easy to put together. Very fast shipment!"
"Cymax did a great job getting me the table I ordered quickly and in perfect condition."
"Cymax has great unique products. The stools I bought for my classroom are perfect! "
"Awful company, very poor customer service. They kept promising that item will be delivered and after couple of weeks they cancelled the order without giving any reason. What a waste of time. Stay away."
"I was very unsatisfied with Cymax and their return policy. However, Travis at Cymax was able to rectify the situation. His customer service went above and beyond and I appreciate that he was able to waive the restocking fee and get the cost of shipping down as much as possible. I am still out 100.00 which I wish I wasn't but I am more than grateful not to eat the whole cost. "
"I ordered the lateral file cabinet for my office. It is time comsuming to put together but once its finished it is very sturdy & looks great."
"i was very happy with the furniture that i got. it is beatiful in my diningroom! also, your service was excellent."
"I was thrilled with my purchase from Cymax. I had bought a futon from them previously, and was very happy with the quality of the product and the customer service, so I decided to order a wardrobe from them as well. The wardrobe arrived promptly and is very sturdy and useful. I have nothing but good things to say about the quality of the products and the prices that Cymax offers!"
"We placed an order for a headboard for our bed from Cymax after shopping at various furniture stores and were not able to find the right one,so I started searching on the I Pad and found the perfect item."