"I ordered a Jewelry Mystery Box for 19.99 and it came with 4 stunning pieces of jewelry, worth every penny! Also thanks to the support team for being really responsive. I hope I wasnt too annoying but they didn't seem to mind."
"I placed an order going on a month now. They took my money but where's the item. No response from them to my many emails!!!!!
DO NOT ORDER FROM THEM!
Daily Grabs alright: They grab your money and run!!!!"
"I have never been more impressed by a company. It seems that Daily Grabs is truly concerned with customer satisfaction. I wanted to give them a huge thumbs up for responding quickly to a simple question I asked and for sending out my order correctly.
Thank You Mr Josh.... You gave fantastic customer care.
I feel secure ordering with you.
Order# - 573757
Order date: Jun 3, 2015
"
"I ordered a Swarovski Elements pendant and a pair of earrings. One of the earrings was a bit damaged so I reached out to their support team and they asked me to send them a picture of the damaged area which I did and withing 24 hours they arranged a new pair to be sent out to me. Props to dailygrabs for taken quick action and its nice to deal with a friendly company.
"
"Just had to write a review how impressed I was with their support. I had a response within 24 hours from their support team.
Thanks to Sara for working out my issue.
Sandra"
"I ordered reading glasses 8 weeks ago. I e-mailed to ask where my order was and they wrote back saying the usual nothing. I'm still, 3 weeks later, trying to get a real answer. Nothing. They no longer even answer my e-mails. No apology, no compensation, certainly no offer of a refund. Stay away from this company: it's a scam, offers empty promises, and you'll be lucky if your order arrives-- after 10 e-mails and counting."
"When I first shopped at Daily Grabs I didn't know what to expect, so I ordered small items first. Things arrived and were fine, so over the year I moved on to many other things from Cameras, to several types of earphones, superhero aprons, massage electronics, and even toys.
There was one item for kids that I did not like and I emailed them about it. They were very professional and promptly refunded me the full credit amount in GBucks. Though I had to pay for the shipping of the product back, I felt it was fine considering I've had free shipping all along on my other items.
I'm waiting for a product that hadn't arrived at the estimated time. I've emailed customer service about it and they are pro and reassuring.
I'd be shopping here again and will be excited at what other goodies get featured. Things are packaged like OEM, but I like the prices and free shipping too much to care about box art."
"I received a little piece of metal in the mail 20 days after placing an order for a Pack of 8 Fusion 5 Gillette Compatible Razor Blades!, a 216-Piece Magnetic Puzzle Cube Set, a Mystery Jewelry Box! and a Slim Wallet & Case for iPhone (iPhone 4/4s – Black). My order was just under $70. I have just received a small piece of metal about 2 inches by one inch that has 216 little metal balls from china with a declared value of $5 and it states it is a desk toy. That is apparently the 216 piece magnetic puzzle cube set...Very unhappy. I called the 1-***-***-**** number listed on the packaging and when i did, I received a recording saying they do not have a phone line and to email them. I did that as well.. Josh did email me back promptly and said to expect each item separately and that this is the item I ordered basically. I am not sure how a child is supposed to play with the "set" since it fits in the palm of my hand. "
"I won a stylus pen and just recently got it, Thanks DailyGrabs and also Josh for all the help. I will be back for more deals."
"I won a necklace and received it very fast. Very pretty pendant, but the chain is of an inexpensive quality, but can't complain as it was free."
"I by mistake ordered the wrong color. I reached out to Sarah to change to order, and they helped me out very quickly. Thanks so much.
Sandra"
"I ordered a Swarowski Crystal set or earrings, bracelet and band. I received a package from China with fakes. To top it all the package was insured for $3. That tells you the value of the jewelry I purchased. Beware that they are falsely advertising what they are selling."
"Josh from Daily Grabs was so nice to explain what happened to my order and from then I understood what he was coming from. Yes, he replied to me right away but unfortunately it was in my junk folder. So, I will just be waiting for the shipment as they have promised. Thanks Josh...."
"Ordered these therapy socks about the first week of December. They were paid for on my Visa and so far, as of today 12/23/14 I have not received them. What is the holdup? "
"I have emailed Daily Grabs Canada 3 times regarding my order placed & paid for on Sept. 29/14 but have to date neither received the item nor the courtesy of a reply. The website promises to reply to all emails within 2 days!
Very poor customer service
Neil
13/11/14
Thank you Josh for replying to the above post giving me details of the shipping of the items ordered including tracking numbers. I hope the items are delivered soon.
Neil"