"I purchased Sen 280HD headphones.Great price. I received them as promised. The headphones sounded nice,but were to tight for my head,so I decided to return them. I called DAKMART and the person handled my call very professionally and gave me a RAM number promptly. No problems. I would not hesitate to buy from DAKMART again.
Mike L. Arizona"
"The item I ordered was backordered and I was never informed. I was charged though PayPal immediately upon purchase. After two weeks of my order not showing up I called. The man on the phone was very unfriendly and belittled me.
I immediately canceled my order and bought the item locally for more money.
I will never deal with this company again."
"This was my 1st experience with Dakmart. You find some good merchants on eBay, and you find some bad ones too. I found a refurbished Sony car radio I was looking for, and on another search for speakers they popped up again..both cases with very reasonable pricing. I'm glad I bought, everything was perfect with the transaction, very fast shipping, and very professional operation. Buy again? In an instant! I recommend."
"Overall, I was pleased with my purchase experience. The item came exactly as described and works great. Good price too. My only complaint was that it took a full week and a half to arrive in the mail, and the tracking information with the USPS is so minimal I had no idea when to expect its arrival. For almost $13 shipping and handling, I expect a little bit better and faster service."
"Good condition product. Fast Shipping. No Hassles."
"I have come to realize that I had made the right choice when I dealt with this company. I was completely satisfied with the results when I made my purchase and quickly received my package. I would have to say that I deal with them again next time I decide to purchase another item."
"Product was shipped quickly. Site is a little out of date but easy to find what your looking for. Prices were cheap and was packed and shipped well...would def order from again."
"Bought a Sony GPS NVU83T, merchandise was promptly shipped, accessories, software was included in the box, communication with seller was good. Only one complaint: battery of refurbished unit was not replaced by new one, battery drain was very fast."
"Resonable price and quick shipping.
Good communications.
Will buy from them again."
"This was my first experience with Dakmart, but surely a good one. I will definitely buy from them in the future. Briefly speaking, good communication, fast shipping.
Overall, excellent service! "
"Dakmart provided the item I wanted, well-packaged, with lightning-fast delivery. Pretty amazing (and rare) that the lowest-price seller can deliver the goods so well. This is a HIGHLY recommended seller!"
"Their website itself, although cheesy, was very easy to navigate through. I found the product I wanted quickly and easily. Prices were reasonable. However, the site did not indicate that the item was out-of-stock when I purchased it. Had I known this bit of information, I would have continued to shop around. I felt duped in that way. Even after placing the order, no one ever called or sent an email to inform me that my item was out-of-stock and on back order. Small operation or not, that should be customer service rule number 1: inform the customer about the status of their order. I had to call DAKmart, after waiting the standard delivery time, to find out the status of my order. I've never had to do that with any company, except for another Denon B-stock affiliated company (Pacparts). I was furious! At that point, DAKmart as a company, in my eyes, was horrible from a customer service standpoint. Once I found out when my receiver would eventually ship, I felt a little better. However, upon arrival, I set up my receiver, turned it on and the LED display didn't work! I went through the dimmer routine and factory reset, and nothing! So, if this is the type of product that DAKmart sells, no thank you! I'll probably go someplace else next time. Regardless of whether or not DAKmart actually refurbishes the product or not, if DENON thinks this little about DAKmart to not even FULLY check the refurbished units before sending them to DAKmart, what should I as a customer think of DAKmart for sending it to me, especially with all the hassle prior to receiving it?
UPDATE!
After extensive (and sometimes heated conversation) with an individual named "Kevin," I was given an RMA shipping label and told to send the defective unit to the refurbisher. May I point out at this time that Dakmart does not refurbish the units. With constant and spirited communication with the refurbisher and Kevin, I received my fully-working Denon 789 back in the mail on yesterday. It works fine, and I was able to enjoy the season finale of the Sarah Connor Chronicles properly."
"The ordering of the headphones went well. However, the shipping costs were going to be the same as the cost of the headphones. We were told the reason was that the headphones would come in separate boxes. The amount for shipping was reduced but when the shipment was received it was in only one box. So we were not paying for only the shipping but for something else. Shipping a box of this size does not cost the amount that was charged. It appears that the shipping policies for Dakmart need to be reevaluated."
"I purchase an Vtech color cordless i5807 to expand the base unit that I have on the upper floor and it doing the job just great, with the 5.8Ghz and all of my other wireless electode there are no interference. The shipping was fast. However the post office did a number on the package, but the product inside was unharmed THANKS!. The cost of the phone well... You have to see it for your-self,On Ebay.Com.. "
"Exellent product, received in timely mannor.
product works great. Thanks for good product at
a great price."