"First they send my order to the wrong zipcode in another state and took 2 weeks to reroute. Second they sent the wrong trim pieces for engineered wood flooring and when contacted did as they requested with pictures of wrong trim. Never followed up."
"Quick delivery with no problems, thanks! "
"I'm a shopper. Always looking to save money. When I found a type of wood floor that I liked at a local flooring store I decided to check online to see if I could get a better price. Dalton floors beat the local price by $750! Pretty significant savings. "
"Some product came damaged in shipping. They Promptly replaced"
"We were billed for numerous materials that were never installed. Called at least 10 times and haven't gotten any resolution. "
"We searched high and low for engineered hardwood flooring (Hickory) that a DIYer could install. After going in to several stores and doing a LOT of online research I came across truehardwoods.com. Their price for the product we wanted was amazing. After doing my homework and making sure this was a legit business I picked up the phone and I am glad I did. They could not have been more helpful on the phone to get me what I needed and confirm what I saw online was in fact the actual pricing. Delivery was easy. It arrived a day early. Like they tell you, I got a call from the driver about an hour before he got here. He unloaded the pallet and put it in my garage where I wanted it. Fantastic service! I'm really glad I rolled the dice and went with TH. They really exceeded my expectations."
"Very pleased. Great service, great product and very timely delivery. Who could ask for more? I will definitely order from them again. They have my highest recommendation!"
"We have ordered flooring from DFW three times and the experience has been friendly, satisfying, and rewarding. The folks there respond quickly and the prices are great/fair. This past order required them to time the arrival to a date certain and they did it without further prompting. I cannot be amy more positive about the folks, their products or my interaction with them."
"DWF provides an excellent service at a price that's hard to beat! I read reviews that all agreed they provide an excellent product at a great price and have great customer service, but occasionally people have had poor delivery service. I had perfect delivery service so I guess that's location specific. All in all I had a very good experience. The one cautionary comment I'd make is that they do not allow return of excess material, so be careful not to order too much."
"These guys rock. Not only did they save me time and money. They were very nice and new exactly what I needed. They explained everything to me and took care of all my needs. I would recommend them to everyone. They had my order to me in 1 week and it was a big order. I would use them again in a heart beat. "
"Easy, friendly web site and assistance. Great prices, fast delivery, and pleasant personnel.
Thanks for a good experience."
"I am very happy that we decided to buy our Somerset wood flooring for DWF. It is beautiful and the assistance we got from DWF was good. We did have a minor issue for which we were to be refunded $45 and this took longer than desired to be addressed, but in the end it was fine. I would certainly recommend DWF. Just be sure you have actually seen your product before you order it online."
"Ordered this flooring from Dustin. Our model of flooring had been discontinued. This was the alternate. and Dustin was able to ascertain this new model was as near the one discontinued. We were somewhat skeptical of this company as it was out of state. However, the BBB and customer reviews, and Dustin's knowledge and assistance sold us. Pricing was quite competitive. Shipping came as scheduled and company driver was very courteous and friendly. Would definitely recommend Dalton Floors again. "
"Dalton provided the exact product we had priced locally and we saved over 2k."
"I was very nervous buying my flooring off the internet and I was concerned about a semi-truck delivering it on time at the place I needed it delivered. Turns out my concerns and fears were unfounded. I can say with certainty that the experience with Dalton was flawless! I saved around $900 on the Coretec Plus LVT by buying from Dalton even paying $165 to have it shipped. Dalton had the exact flooring we wanted for $2 less a square foot and we didn't have to pay the 11% sales tax our local store charges. The customer service is 2nd to none and I REALLY enjoyed talking with Dustin from Dalton. He was awesome to deal with and it was like talking to an old friend. If you are looking to buy flooring at a great price but are concerned like I was about buying off the internet, you can relax and trust Dalton to deliver. So give Dustin a call and let him take care of your flooring needs. I couldn't be happier and I'm confident you will be too!
Sam Tolley
Oakland, IL. "