"Service was great! My order came quick and looks great!"
"Received the 12 boxes without any issues. Delivery was on time from the shipper."
"The flooring was fine but I received 2 1/2 lengths of quarter round molding when I paid for 3 lengths. Contacted the company but they have yet to respond. "
"Super great price. Must go through the internet division. Helpful. And fast delivery. Best place to buy prefinished hardwood flooring."
"I was really happy with the one on one service I received from their Internet Sales person. He put a bid together for me and was very prompt on getting back to me . also was very helpful with helping me with trim. I would definitely order from this company again. "
"Ordered from them before, they have the best customer service and prices.
All the salespeople treat you as a valued customer.
Shopping for Bruce products the have have the lowest price around.
I will continue to use them."
"the product was delivered to me in 4 days . excellent packaging .. the product looks excellent and the driver of the delivery truck was excellent. The person I dealt with at Dalton was very helpful and considerate . I would recommend others to do business with your company . "
"Very quick service. Ordered on Tuesday and had it by Thursday. Product looked great and was exactly what we ordered.
**2 days after purchase (we gave our credit card number over the phone) we had fraudulent purchases on our credit card. We can't prove that this company had anything to do with it! BUT it seems very coincidental that 2 days later we had fraudulent charges."
"Dustin was very helpful on special ordering the flooring and and supplies we needed and Richard's team did a great job on the installation. Thanks Guys!"
"On time & on budget. As advertised. "
"Delivery was a little mixed up, but Jose at Dalton was able to correct the problem quickly. Materials were very good."
"Our experience in buying Mohawk engineered hardwood from DWF was great. Dustin was very knowledgeable and very helpful. We had a bit of mixup and was shorted a roll of underlayment, but Dustin and DWF made it right and we had the extra roll shipped to our door in just a couple of days. Our order was shipped from Georgia to the Fishers, Indiana, warehouse in just a few days. My husband installed the floor and the boxes were just as hoped. We would definitely use them again and we will surely recommend them to friends and family. "
"We love the flooring. The overall shopping experience was easy and the sales person was friendly and answered all our questions. The shipment arrived in just a few days after placing the order. The only problem that we had with some of the flooring was warpage different widths and some worm holes. Which is not your flat.
Thank You , Morris Scafede"
"The order process was easy. Found our flooring online and then handled the purchase and all follow up via the phone. The place does a lot of phone business so it can take some persistence to get your rep on the phone but they are responsive and professional. Picked our flooring up at their warehouse in Adairsville, Ga. and had no problems."
"Great flooring at a great price. Arrived on schedule as promised. Excellent customer service."
A rep from DWF Hardwood, GNicholes21, has responded:
“Thanks for the review. Our ordering process is very secure, and our system doesn't store credit card information. Coincidental....yes, but highly unlikely.”