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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2015-10-28

"Had some issues with knowing where the product was during shipping. Otherwise, goog customer service, product was as expected."


Verified
5/5

2015-10-24

"I ordered 18 boxes of Somerset Specialty Hickory Natural Solid. The product was shipped quickly; outstanding customer service!

"


Verified
5/5

2015-10-20

"Excellent customer service and very quick delivery."


Verified
5/5

2015-10-20

"From orders to delivery , extremely smooth transaction!!!!!"


Verified
5/5

2015-10-20

"Customer service was excellent"


Verified
5/5

2015-10-20

"My experience with Dalton Floors was exceptional! I live in California, and was very concerned about placing such a large order for flooring through a business in another state. Spoke with John Holbert who was very kind and knowledgeable about flooring and out of state delivery....I placed the order with John and three weeks later, 29 cartons of flooring were delivered to my garage door.....I was thrilled! Although the flooring has not been laid, we are in the final stages of a kitchen remodel and can't wait to see how it will turn out! "


Verified
5/5

2015-10-20

"This was our first time ordering flooring on line. We found we had no reason to worry. Everything came as promised. Even the delivery people were great! We had one small issue and the company took care of it fast and were very efficient. We would recommend this company to anyone thinking about ordering a wood floor!"


Verified
4/5

2015-10-17

"My whole transaction was over the phone. It helped that the salesmen was very knowledgeable, he knew all his product. He also, made suggestions that would benefit my purchase."


Verified
5/5

2015-10-17

"Good people, not your typical corporate press 1 to speak to a person. This company seems to have the old school approach, something most businesses miss these days. The material I asked for was what I received in a timely manner and good quality. I am a contractor, so in my line of work punctuality as well as quality is key and dalton floors did just that. I would recommend them and will use again on the next project.
Thanks, CHC. Texas
"


Verified
5/5

2015-10-16

"I live in Delaware and was looking for the best price on wood flooring. I called Dalton floors and they were able to accommodate me with the wood floors that I wanted at great prices. Thank you John for all your help in making my home beautiful. I will recommend you to everyone I know.

"


Verified
4/5

2015-10-16

"They were great. They forgot to ship the moisture barrier and had to ship it separately. However they were really nice and I would definitely recommend them."


Rep reply posted 2015-10-20
A rep from DWF Hardwood, GNicholes21, has responded:

“Thanks for being patient with us.

Management
DWF”


Verified
5/5

2015-10-15

"Dustin was a great salesman. I was very pleased with the flooring purchased and the timely delivery of the product."


Verified
5/5

2015-10-15

"Easy ordering, prompt responses to questions. Only complaint would be failure to update on shipping status or give tracking number. Would use them again, though."


Rep reply posted 2015-10-20
A rep from DWF Hardwood, GNicholes21, has responded:

“Thank you for the positive feedback. It helps us to serve our customer more efficiently.

Management
DWF”


Verified
5/5

2015-10-15

"Great product, great price, super easy to work with."


Verified
5/5

2015-10-15

"Makes shopping for wood floor easy. Delivery was quick and exactly as promised.
This is probably our fourth time to order wood flooring from Dalton and we have never been disappointed! On one order there was something missing. No questions asked! They took care of the problem and we received the missing part in a few days. I would highly recommend Dalton. They have saved us thousands of dollars!
"

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