"After an extensive search for hardwood flooring we decided on Anderson Virginia Vintage Mountain Lullaby. The only problem was the cost . Discovered True Hardwoods on line and they saved us $2.50 a sq. ft. Dustin was a big help in the purchase and communicated well. The 530 sq.ft. arrived within 5 days of shipping and the cartons were in excellent shape. This is a 5 star company that will give you 5 star sevice. They are rated A plus by the BBB and they deserve the rating. Great buying experience. jgraz3"

"I ordered flooring from True Hardwoods. The sales person (Dustin) was very kind and efficient kept in touch with me via e-mail and phone. The product arrived in a short time, I was able to track the shipment easily while it was being delivered to Florida. I was very satisfied the way the transaction has been handled. Keep up the good work True Hardwoods.
Thanks!"

"I ordered 36 cartons of Virginia Vintage Colonial Manor Hobnail on February 1, 2013. The internet site was was easy to place the order and I got an immediate confirmation once the order was placed. We received the shipment in Virginia via Southeast Freight Lines on Thursday, February 7, 2013. The cartons were well packed and no damage was found. The shipment arrived just as promissed by the freight company. I find this company to be first rate and willing to go above and beyond with any questions or problems which may arise. The price and shipping were very reasonable and the folks that work here were helpful and willing to go out of their way to see that we were happy with our purchase. This transaction was like buying from the corner floor store that you have shopped with for years. I would highly recommend True Hardwoods and would purchase from them in the future. "

"True Hardwoods sure knows how to please. Back in September,I ordered a kitchen floor with grout as part of an upcoming kitchen renovation. Almost 6 months later, I discovered that due to inaccurate color on my monitor, I ordered the wrong grout color!

I quickly called them, and Wade, the owner, couldn't have been more attentive. Based on the colors I wanted to bring out in the tile, he recommended the correct grout color and sent it out IMMEDIATELY... at no charge! He didn't even ask me to send the other grout back.

I am a very fussy purchaser, which may be why I love Nordstrom's. Unlike Nordstrom's, True Hardwoods has the best prices AND customer service that, for most businesses,seems to have gone out of style.

They have truly made a friend. I wouldn't hesitate to purchase anything from them in the future."

"We had purchased some engineered hardwood flooring locally about two years ago, with the intention of gluing it down ourselves in three rooms. We got one room done, then never got around to doing the other two rooms. When we purchased the hardwood, it was a special sale. We know because we looked everywhere in town for anyone who could beat the price and noone was close.

Anyway, it is now two years later and we are getting back on track. But we decided to do the whole house, so we needed more wood. I couldn't find any source locally that could touch the price offered by True Hardwoods. True Hardwoods was even cheaper than our low price of two years ago. Although not totally comfortable spending so much money on-line, I went ahead and ordered it.

Guess what happened??? Flawless execution by True Hardwoods!!! Quick delivery!!! I would not hesitate to do business with this company again. In fact I highly recommend them."

"I replaced all the carpeting in my home with Kahrs Engineered hardwood flooring from True Hardwoods. Their service and prices were exceptional and shipping to my home was flawless, without a single damaged carton over 4-5 shipments. I would give True Hardwoods a 5 star rating for service, price, and shipping. "

"EXCELLENT!!! EXCELLENT!!!
So glad we found True Hardwoods. Complete pleasure to deal with.
Exceptional pricing. Great customer service. Very honest people.
We were quite nervous about ordering thousands of dollars worth of hardwood flooring from an online source (although knowing they have an established store in Georgia was reassuring, along with their well-deserved A+ Better Business Bureau rating.)
Had shopped locally and decided on Anderson(now Shaw) Virginia Vintage solid hickory plank flooring. Local pricing ranged from $12-17/sq ft. True Hardwoods came in with a price just over $7!!! Ordering over the phone was very easy and straightforward. We paid for the liftgate delivery, which was well worth the extra $35, especially since there was free shipping on Anderson products. Product arrived very quickly.
The floor itself is beautiful. It is first-quality direct from the factory. Very very happy with the purchase and would definitely buy from True Hardwoods again."

"I ordered an engineered hardwood floor for my kitchen. I wanted a great product that I could install myself to save some money. The price of their product was half of the cost of buying it through a local store. The sales person (Wade Holbert) was very helpful- he explained everything to me and gave me some great installation tips. The order was shipped promptly, and arrived in a week. No breakage at all. Since I live in Maryland, I was afraid of the cost of shipping. No worries- only $99. I installed the floor in a day - ok it was a long day - and it looks beautiful! I would do business with this company again any time."

"This is by far the best internet purchase experience I have had. This organization is top notch with a true understanding of customer service. Pricing was extremely competitive and the product was of the highest quality.

I rarely write any reviews, but TrueHardwoods has earned my respect and future business. "

"I just received my flooring purchase. I ordered 725 of Somerset Natural Red Oak. OMG, the whole experience was awesome. I read all the reviews and said they really can't be that good. Well they are. From the minute t placed the order to the moment I was delivered there was not a glitch. I am a very difficult consumer. Everybody thought I was crazy for buying such a high ticket item on line. I saved at least .80 a square foot with free shipping. That alone saved me 100.00 because I would have had to rent a truck. I just can't say enough. When the floor is done I'll post photo. So, after you have totally exhausted yourself shopping around for the best possible price and experience go to Trueharwoods and sit back worry free.
I didn't mention that I did not receive a piece of 1/4 round moulding. I just got an e-mail that it was being Fed-Ex overnight. I am stunned.
2 months later after some unexpected renovations the floor is finish. Words cannot express how beautiful they are. My contractor couldn't believe the price I paid. He say are you sure the wood is 1st quality. That was confirmed at installation. The boards were perfect he had very little waste. I HIGHLY recommend True hardwoods. If you don't you are destine to be ripped off."

"Truehardwoods.com will be the only place I buy flooring from or recommend to anyone else. Great job from ordering through delivery plus best price. "

"I recently received a shipment of about 450 s/f of engineered flooring. Acompanying the flooring was adhesive and quarter round for the edges. They had miscounted one box (about 20 feet) and the order was short. Also the moulding was accidently left in the truck. True Hardwoods responded very promptly and resolved both problems with an express mailed box which we received in a few days. I was struck by how polite they were and how promptly these issues were resolved. Based on price/shipping/and customer service, they were simply responsive and professional. I certainly will use True Hardwoods again!"

"When I finally had the funds to buy my hardwood floors, I searched all over town (Washington DC area) and on the web. I finally found what I wanted and didn't realize how expensive hardwood floors can be. I went to 3 different store locally and once I compared prices, Truehardwoods.com was the least expensive. So I decided to call them because I thought that the shipping would make up for cost but it didn't. The flat rate shipping charge of $99 was still almost $500 cheaper than the local companies. Another PLUS, was the excellent customer service that I received from Wade. There was a lot that I didn't know about hardwood floors and he explained it to me in a way that I could understand. I would highly recommend this company to anyone. In addition, the floors were just installed and I LOVE IT."

"I recently purchased 540 square feet of cinnamon hard maple Bruce Hardwood flooring from your company. Although you said to expect delivery in about 2 weeks, the floors arrived in under a week and were EXACTLY what I ordered! It was a pleasure doing business with you and your company. Not only was the price great, but so was the entire experience. I can understand how you have the hard-to-get BBB rating of A+. Good luck to you and your company.

Cheers,

Donna in Denver
"

"First let me say that I am a real customer, this is not a fake review, Justin was my salesperson, he helped me all of the way, called his supplier to see if the product was in stock, it was not, there would be a 30 day delay, this was ok on my end because I wasn't quite ready anyway so I ordered on Feb. 1st, on March 6th I recieved an email confirming that the order was shipped from GA. three days later it was at my door in NE. The order of 340 s/f of starloc aspen slate was well strapped onto a pallet with a 1/2 inch piece of plywood protecting the top, then the whole order was wrapped with plastic stretch wrap. I am very happy with the price, the ordering help, and the shipping, I will recommend True Hardwoods to everyone that is in need of flooring...A real customer"