"Diagnosed with lymphedema and this bra was the most comfortable and great compression"
"I love this bra! It fits so well and has great coverage!"
"Great price to start with plus applied a coupon. I needed an additional swim prosthesis and I don't qualify for another prosthesis through insurance for another 2 months. To buy out of pocket from medical supply company was US$230. "
"Excellent! I found what I was lookinf for!!!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"I had breast cancer in 2012 and purchased 4 of these products then and I am back buying them again as I tried other similar products, and .... Then I was told my order was in a holding status. When I asked if the order would be sent in the next 7 days, there was no confirmation. Then I asked that if the order cannot be filled then please confirm in 24 hours to cancel my order and crickets. Cannot rate product because not received. "
“Hello,
We apologize for any inconvenience you experienced while placing your order. We are working on your issue and our agent will reach you out at earliest.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Damozelle”
"couldn't get the transaction submitted. couldn't get help with help button. couldn't get help by phone"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
We have been experiencing a usually high volume of calls and chat requests thus resulting in a long wait time. We understand the frustration of the long waits and would like to thank you for your patience.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162 Monday through Friday
from 8am – 8pm EST.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Damozelle
”
"I hate that you can't order without having a log in. Creating an account is tedious. You ask too many questions. Also, you hide the coupon code area, which is sneaky."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
The coupon code tab is visible at the checkout after filling in the shipping details.
If you face any such issue again in the future, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Damozelle”
"VERY FRUSTRATED THAT COLOR SQUARES ON WEB PAGE DON'T MATCH COLORS OFFERED. THIS NEEDS TO BE UPDATED!! ALSO THAT COLOR OF PRODUCT ON MODEL DOES NOT CHANGE WHEN DIFFERENT COLOR IS CLICKED. THIS IS STANDARD ON WEBSITES THAT SELL CLOTHING. ALSO NEEDS UPDATING."
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have forwarded your feedback to update the product description. We constantly strive to provide our customers with detailed product information and clear images to enable them to make informed shopping decisions. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Damozelle
”
"I wanted to use PayPal but the button did not work. I was very disappointed. "
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We regret that you were unable to use the Paypal option at the checkout. Thanks to valuable feedback from customers like you we have escalated this issue to our technical team. They will prioritize and find a fix for this technical glitch at the earliest.
We highly appreciate your patience on this and hope you will continue to place your order using other methods available on our checkout page.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Damozelle, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"Usually wear Aomena ELLA but it has been discontinued. I have tried Laura and didn't like the cups, now wearing Tessa and the coverage isnt what I like so I am trying others."
"It’s great to find a variety of bra inserts after a double mastectomy. Thank you for giving me choices. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"I didn't have a problem with my order #"
"Sooms to be a good product At a reasonable price"
"Easy to confirm size and order products. Sizes were available. PayPal is an option for payment. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
"Best place to get the bras I want!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”
A rep from Damozelle, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At Damozelle, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Damozelle”